Conveyancing Direct Property Lawyers Reviews 

970
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making the process much less stressful. Many highlight the excellent service, noting its efficiency, smooth execution, and clear communication throughout. People also appreciate the quick response times and the user-friendly experience, which often exceeds expectations. However, some customers also noted significant issues with communication, experiencing ignored emails and unanswered calls. A few other people also felt that the service was incompetent, leading to substantial delays and missed deadlines, which caused stress and financial implications.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, knowledge, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Customer service

Users describe positive interactions with customer service, highlighting proactive, approachable, and... See more

Response time

People report positive experiences with response times, with many customers praising quick replies to... See more

User experience

Customers had positive experiences with user experience, finding the process smooth, stress-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Emily Briers has been great throughout our sale and house purchase. Emily was always quick to respond, kept us updated at every stage, and managed everything brilliantly, especially as we were working... See more

Company replied

Rated 5 out of 5 stars

Cerys from Conveyancing Direct kept us informed. When I would call Conveyancing Direct I would get connected to a human quickly and they would give me an informed meaningful update that was relevant.... See more

Company replied

Rated 5 out of 5 stars

Our solicitor Tom has been brilliant all throughout our sale. Communication has been excellent, nothing has been too much trouble and while our sale has been rather rocky, Tom has been a source of con... See more

Company replied

Rated 5 out of 5 stars

Within this company we had Tom as our solicitor for our house move. Tom was absolutely amazing, he kept us updated regularly and really helped us in the more difficult questions we received. We didn't... See more


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

970 reviews

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Replied to 47% of negative reviews

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4.4

All reviews

(970)

392 reviews in the last 12 months

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Rated 5 out of 5 stars

We were very glad we chose to use…

We were very glad we chose to use Conveyancing Direct for both the selling of our property and buying of our new property. Paige was very professional throughout, keeping us up to date and answering any questions we had. We would 100% recommend this company and particularly Paige ( Daly )

May 28, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Paige Daly. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

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Rated 5 out of 5 stars

Outstanding Conveyancing Service from Emily

Emily Briers has been great throughout our sale and house purchase. Emily was always quick to respond, kept us updated at every stage, and managed everything brilliantly, especially as we were working to a specific deadline. We really appreciate all the effort she put in to ensure we were able to move within the small window we had available. She made the whole process far less stressful than we expected. We’re extremely grateful for all her hard work and wouldn’t hesitate to recommend her.

May 27, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for highlighting Emily Briers work. It’s always rewarding to see individual team members acknowledged for their dedication and professionalism.

Rated 5 out of 5 stars

Outstanding Service for First-Time Buyers – Highly Recommend Megan Jones!

As a first-time buyer, I had a million questions and a lot of anxiety about the property-buying process. Choosing Conveyancing Direct Property Lawyers was the best decision I could have made, and I cannot thank my solicitor, Megan Jones, enough for her incredible support.

Megan was exceptionally good and patient with me. She took the time to explain every single step of the process, dug up all the necessary details about the property, and replied to every query with thorough, detailed descriptions. She truly has a wonderful style of clarifying things that put us completely at ease.

One specific experience really stood out to me: Megan explicitly told us, "Until you are happy and satisfied with all the structural, damp, and timber reports, we won't push you." Knowing she had our back and prioritised our peace of mind over just rushing the deal meant the world to us.

Furthermore, because this was a part-exchange property, there was immense pressure from the builder’s solicitors to wrap up the entire process within just one month. Despite the tight deadline and high stakes, Megan handled the situation incredibly coolly.

The teamwork at the firm was also fantastic during a period when Megan was away; Daniel Suntah stepped in flawlessly. He picked up the emails from the builder's solicitor to ensure everything stayed on track and streamlined the process without any delays. I would like to extend a huge thank you to Daniel for his excellent support as well.

Thanks to their combined efforts, everything was completed by the agreed-upon dates without a single error. We are so happy with the service we received. If you are buying or selling a property, especially if you are a first-time buyer, I highly recommend Conveyancing Direct Property Lawyers!

May 27, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted to see Megan Jones recognised in your review. They take great pride in supporting clients throughout the conveyancing process, and your feedback will be greatly appreciated.

Rated 5 out of 5 stars

Excellent work from conveyancing…

Excellent work from conveyancing direct. Quick outcome to remortgage no dramas! Good job Jazmin.

May 27, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Jazmin will be so pleased to hear your kind words

Rated 5 out of 5 stars

First I want the give thanks to…

First I want the give thanks to conveyancing for their well trained staff. A big thanks to Emma for her patience. As I was a first time buyer she had patience with me and answered any things I don’t understand and I also thank her for her fast working also. Thank you Emma

May 27, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thanks so much for recognising Emma's efforts. We’re proud to have them on our team!

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Rated 5 out of 5 stars

Emily was absolutely brilliant…

Emily was absolutely brilliant throughout the whole process of buying my property. She was professional, responsive, and explained everything clearly at every stage, which made what could have been a stressful experience feel smooth and manageable.

Her attention to detail and dedication gave me real confidence from start to finish, and she always kept me updated without me having to chase. Thanks to Emily, I’ve now successfully got the place and couldn’t be happier.

I’d highly recommend her to anyone looking for a reliable and knowledgeable property lawyer.

May 22, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re so glad Emily could make your transaction straightforward and stress-free – thank you for sharing your experience.

Rated 5 out of 5 stars

Fantastic solicitors !!

Our solicitor was Dominique farauanu. She has been absolutely fantastic throughout our sale! Nothing has been too difficult, and has answered any enquires we had and the communication has been nothing but fantastic, fast replies, always open to a phone call to explain anything. Couldn’t have chose anyone better. Highly recommend!!

May 26, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback about Dominique. It’s great to know you felt supported throughout your move.

Rated 5 out of 5 stars

Highly recommend.

I was in contact with Paige Daly for the purchase of a house. The standard delivery of work from Paige has been amazing. The communication was prompt and accurate. I had all the information I needed and more. She asked all the questions to the Vendors solicitors that I had, as well as many others which were required. I would not hesitate to reach out to Paige for any further conveyancing requirements.

March 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

It’s fantastic to hear Paige provided such great service. Thanks for choosing us for your conveyancing.

Rated 5 out of 5 stars

quick overall

quick overall, but when it came to the last minute, stress was high and claudia made sure we exchanged and completed asap. thank you

May 26, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thanks so much for recognising Claudia’s efforts. We’re proud to have them on our team!

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Rated 5 out of 5 stars

Service was superb

Service was superb, kept informed at every stage and our contact Paige Daley made the entire process of dealing with the estate very smooth and very good value for money compared with an independent family solicitor

May 22, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Paige Daley pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 1 out of 5 stars

Definitely wouldn’t recommend

Unfortunately we were recommended this company by an estate agent and they’ve been next to useless. We had to chase them for any updates, they never seemed to know anything about our sale. The portal wasn’t updated as it should have been, we sent an email to ask for an update of where we were regarding the sale and we had an email back to say ‘we’ll review your file’ and that was the last we heard. We used another company called Simply Conveyancing before and their service was great.

May 23, 2026
Unprompted review
Rated 4 out of 5 stars

Everything was done smoothly and with…

Everything was done smoothly and with ease. My solicitor Olivia was very responsive and helpful, was a pleasure working with her. I’d recommend others to go through conveyancing when purchasing a home.

May 22, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for highlighting Olivia's work. It’s always rewarding to see individual team members acknowledged for their dedication and professionalism

Rated 5 out of 5 stars

Paige Daly has been an absolute star…

Paige Daly has been an absolute star through out the whole process of the sale of my property. Answers immediately and gets in touch weekly to give an update. I can highly recommend. Thank you Paige for making a stressful event go so smoothly.

May 22, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Paige's will be so pleased to hear your kind words

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Rated 5 out of 5 stars

Great service from Lisa Hazelton

Great service from Lisa Hazelton. Communication was excellent with emails responded to promptly and on occasions when a reply was needed more urgently, Lisa was always available on the phone to assist. We had a few small delays, due to other parts of the chain, and Lisa was proactive in chasing responses when required and keeping us informed as to progress. This was very much appreciated. Highly recommended.

February 27, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Lisa's Hazelton. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Kiera McKillop @ CDPL

Kiera McKillop is the most hard-working and committed conveyancer I have ever come across. She consistently went above and beyond her role, acting outside of her own remit, to ensure her clients were taken care of. On nothing shy of an intensely stressful sale, Kiera was second to none. She is a credit to the company and all of her clients and colleagues are very lucky to have her.

May 21, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re thrilled you felt well supported by Kiera McKillop. Your feedback really means a lot to us.

Rated 1 out of 5 stars

Leave well alone

Leave well alone ! ! !
Stick to “proper” solicitors, not the conveyensor type ones.

I terminated my contract with Conveyancing Direct after 3 weeks of trying to chase up why I couldn’t complete the TA6, TA 10, TA 7 forms because of lack of verification /authorisation codes for the CREDAS ap.
I had to download this to complete them.

I emailed and phoned my concerns, but either my appointed solicitor was busy, or the receptionist said she would ask him to call me back/ email me, but he hardly did.

Since transferring my business to a local firm of solicitors, the difference in communication and professionalism is light years better.

They sent me a paper pack of the above forms, and my solicitor helped me with some tricky questions via email, plus I could ring, and they’d put me straight through to talk to him as well.

I paid roughly £400 more than the quote from CD, but that was for everything, including extra leasehold costs.

Lots of these conveyancing firms will offer you cheaper deals, but if I were you, I’d stick to your local solicitors.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Christian has supported us with a sale…

Christian has supported us with a sale and purchase. He has been extremely helpful throughout and always responded promptly to calls and emails. He explained everything along the way and kept us as informed as possible. I highly recommend Christian and Conveyancing Direct Property Lawyers.

May 20, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’ll make sure Christian sees your kind words – they’ll be delighted! Thank you for your review.

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Rated 5 out of 5 stars

I have used Conveyancing Direct twice…

I have used Conveyancing Direct twice now, for buying and selling my house. I have had a really good experience with them, Tom was more than happy to assist and advise me whenever I needed it. I would recommend using them.

May 20, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Tom. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Excellent Service - Thanks !!

Well first of all Emma was absolutely Superb. I really rate Conveyancing direct due to speed of actions, the need not for me to chase or wonder at what stage the process was meant that is was a stress free experience. Again a shout out to Emma, Magnificant.

May 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re thrilled you felt well supported by Emma. Your feedback really means a lot to us.

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