Conveyancing Direct Property Lawyers Reviews 

969
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 393 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, friendliness, and helpfulness, making the process significantly easier. Many highlight excellent communication and quick response times, ensuring they were well-informed at every stage. The service is often described as efficient, straightforward, and well-organized, contributing to a smooth and less stressful experience. However, some customers also noted significant issues with communication, reporting slow responses or a complete lack of updates. These instances sometimes led to considerable delays, missed deadlines, and even the collapse of transactions.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Service

Customers consistently note positive experiences with service, often highlighting professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the proactive, approachable,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising quick and helpful replies... See more

User experience

Consumers find the user experience to be positive, with many describing the process as straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Emily Briers has been great throughout our sale and house purchase. Emily was always quick to respond, kept us updated at every stage, and managed everything brilliantly, especially as we were working... See more

Company replied

Rated 5 out of 5 stars

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all... See more

Company replied

Rated 5 out of 5 stars

Great experience working with Daniel Hendriks. We were the first time buyers so had so many basic questions but every time Daniel was available and answered our questions properly. Very professional y... See more

Rated 5 out of 5 stars

Within this company we had Tom as our solicitor for our house move. Tom was absolutely amazing, he kept us updated regularly and really helped us in the more difficult questions we received. We didn't... See more


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

969 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 47% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(969)

391 reviews in the last 12 months

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Rated 5 out of 5 stars

Never knew what to expect from an online conveyancing company.…

Never knew what to expect from an online conveyancing company, so worth a try. I was impressed with the ease in which I was able to conduct my business and apart from posting letters, all from the comfort of my own home. Ali Hassan was my property lawyer who I have to complement on his effectiveness in ensuring all activities required remained on track. Making the whole process for me personally stress free.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Fully recommend - Ley is amazing

Fully recommend. Ley Gueye Diallo is fabulous. Shes a lovely lady and dealt with my late mothers house sale. Great communication, everything done and chased seamlessly. Ley is such an asset to conveyancing direct. Thank you Ley, you have made a really tough situation so much easier.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Cerys made everything easy for us

Cerys made everything easy for us! Any email that we sent and any question we had got answered promptly and she was great at confirming everything for us and helping us through our remortgage process!

June 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Honest reliable and trust worthy company

This company put my mind at rest as this was my 1st adventure buying a house , tom was a true gent with great advice , i was kept up todate threw the process , will use them again for sure.

June 8, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Tom. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Smooth process.

June 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback — it’s much appreciated.

Rated 5 out of 5 stars

Simon and Emily were brilliant from the…

Simon and Emily were brilliant from the outset of our journey and made the process very easy for us. i would highly recommend

June 5, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted to see Simon & Emily's recognised in your review. They take great pride in supporting clients throughout the conveyancing process, and your feedback will be greatly appreciated.

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Rated 5 out of 5 stars

Good service and helpful

Emily has been very good to follow up closely with the progress and very helpful to answer my questions and resolve the problems as they happen.

June 5, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Emily. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Claire was fantastic

Claire was fantastic - always available on the end of the phone if needed, which wasn’t much. She kept me updated even if there wasn’t a lot happening. Highly recommend!

June 5, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

It’s wonderful to hear Claire made the process so smooth for you – we’ll be sure to pass on your comments.

Rated 4 out of 5 stars

Emma Apandi has been a great point of…

Emma Apandi has been a great point of contact. Whenever there have been issues she’s sought proactively to resolve them and make the whole process as seamless as possible. Great communication as well especially towards the end to ensure things are expedited in good time. I particularly liked that she tried to ensure I didn’t incur any additional costs or charges which is a refreshing change!!

June 5, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re so glad Emma could make your transaction straightforward and stress-free – thank you for sharing your experience.

Rated 5 out of 5 stars

Lily jones was an absolute star ,she…

Lily jones was an absolute star ,she was on the ball and ahead of the other solicitors in the chain ,explained anything we needed .friendly polite and spot on .

June 2, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback about Lily Jones. It’s great to know you felt supported throughout your move.

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Rated 5 out of 5 stars

The team were brilliant at keeping us…

The team were brilliant at keeping us informed and handling everything quickly and efficiently. They made the whole process straightforward and stressfree. Thank you.

June 2, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Your positive feedback means a lot to our team. Thank you for trusting us with your move.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Accessible. Gave me clear information in answer to my questions.

June 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re so pleased you were satisfied with our service. Best wishes in your new home!

Rated 1 out of 5 stars

My first and last!

My first and last. Would definitely not have them act for my future transactions again. Not that it was my choice to use them in the first place. These guys were automatically appointed to act for me as they are directly affiliated with my chosen estate agent(their in-house solicitors). Had I known sooner as a person new to buying/selling properties, I would have used my previous solicitor any day. One of my many regrets.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor-do not recommend

Christopher Cowely, what an unprofessional and poor solicitor. The vendors to our house sale was recommended this firm through estate agents. Christopher was dealing with the vendors side to the sale. It does not seem like he knows what he is doing. Documents that were supposed to be completed right at the start of the transaction, were emailed to the vendor 2 days before completion! Whenever our solicitor called for an update, Christopher was never available and if they spoke to someone else, they weren’t much help either. They delayed the sale by months! This should have been a quick & easy no chain sale, how wrong we was….
Delays on delays when it came to enquiries. They said they had emailed the management company the necessary enquiries, 2 weeks later the vendor called to see if there was a response back yet (after waiting a few weeks to give them chance to respond) only to be told that the email was not sent in the first place! Lies after lies with updates.
The lack of professionalism with other solicitors is embarrassing. Would not recommend this firm at all!

June 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Definitely recommend Emily Briers!!

Emily Briers was our solicitor. She was helping us buy our first home and she couldn’t have been more helpful friendly and just all around amazing. Everyone complains about solicitors when you buy a house so it was great to have found Emily on our first try! I know who to come to now if we ever find ourselves buying or selling another. We couldn’t be more grateful ☺️

May 29, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Emily Briers. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 1 out of 5 stars

Absolutely terrible firm

Absolutely terrible firm, would strongly avoid and use proper qualified solicitors not this “online” company. Their ineptitude has cost us extra mortgage payments at a higher rate because they failed to meet the agreed completion date because they were unable to complete simple tasks such as sending forms to the Housing Association and taking deposit from the buyers…. You would think these are simple self explanatory actions for a “solicitor” but these people are unqualified and lacking in intellect. Their communication is shockingly poor. The other 1 star reviews will tell you the same. Don’t waste your time and money, use a real solicitor firm instead.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

We were very glad we chose to use…

We were very glad we chose to use Conveyancing Direct for both the selling of our property and buying of our new property. Paige was very professional throughout, keeping us up to date and answering any questions we had. We would 100% recommend this company and particularly Paige ( Daly )

May 28, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Paige Daly. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

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