Conveyancing Direct Property Lawyers Reviews 

970
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making the process much less stressful. Many highlight the excellent service, noting its efficiency, smooth execution, and clear communication throughout. People also appreciate the quick response times and the user-friendly experience, which often exceeds expectations. However, some customers also noted significant issues with communication, experiencing ignored emails and unanswered calls. A few other people also felt that the service was incompetent, leading to substantial delays and missed deadlines, which caused stress and financial implications.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, knowledge, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Customer service

Users describe positive interactions with customer service, highlighting proactive, approachable, and... See more

Response time

People report positive experiences with response times, with many customers praising quick replies to... See more

User experience

Customers had positive experiences with user experience, finding the process smooth, stress-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Emily Briers has been great throughout our sale and house purchase. Emily was always quick to respond, kept us updated at every stage, and managed everything brilliantly, especially as we were working... See more

Company replied

Rated 5 out of 5 stars

Cerys from Conveyancing Direct kept us informed. When I would call Conveyancing Direct I would get connected to a human quickly and they would give me an informed meaningful update that was relevant.... See more

Company replied

Rated 5 out of 5 stars

Our solicitor Tom has been brilliant all throughout our sale. Communication has been excellent, nothing has been too much trouble and while our sale has been rather rocky, Tom has been a source of con... See more

Company replied

Rated 5 out of 5 stars

Within this company we had Tom as our solicitor for our house move. Tom was absolutely amazing, he kept us updated regularly and really helped us in the more difficult questions we received. We didn't... See more


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

970 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 47% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(970)

392 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you so much Claudia Bediako for…

Thank you so much Claudia Bediako for making our purchase easy by doing best in our interest and contacting the lenders on behalf of us when sellers give a deadline for us to exchange contracts.

April 2, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Claudia Bediako will be so pleased to hear your kind words

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Rated 5 out of 5 stars

Thanks CDPL for amazing job they have…

Thanks CDPL for amazing job they have done for my remortgage. Cerys was outstanding dealing my case. A fantastic swift service i got from here. thank you

April 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thanks so much for recognising Cerys’s efforts. We’re proud to have them on our team!

Rated 5 out of 5 stars

I had a really great experience with Zara-Nicole Davies

I had a really great experience with Zara-Nicole Davies as my property lawyer. Me and my mum are first-time buyers, so we didn’t really know what to expect, but Zara made everything so much easier for us. She was super helpful, always there to answer our questions, and explained everything in a way that me and mum can understand it. The whole process felt a lot less stressful because of her support.

Just want to say a huge thank you to Zara for all her help and hard work – we really appreciate it!

Would recommend her 10000% 😊

April 2, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

It’s fantastic to hear Zara Nicole Davies provided such great service. Thanks for choosing us for your conveyancing.

Rated 5 out of 5 stars

Just brilliant

Had excellent experience of conveyancing direct whilst remortgaging our house. Clear comms and Bryony was able to meet our deadline for completion. Thank you.

March 16, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Bryony. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Remortgage was made very easy

Remortgage was made very easy! Jazmin was a star and kept me informed the whole way!

April 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’ll make sure Jazmin sees your kind words – they’ll be delighted! Thank you for your review.

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Rated 5 out of 5 stars

My lawyer was Rumaisa Naseem

My lawyer was Rumaisa Naseem. She is amazing person for helping and giving advice to find good ways. I am very grateful about her total support. Always I hope her success.

April 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

It’s wonderful to hear Rumaisa Naseem made the process so smooth for you – we’ll be sure to pass on your comments

Rated 5 out of 5 stars

Dominique went above and beyond to help…

Dominique went above and beyond to help us with quite a stressful house purchase. Communication was excellent and she always responded to our emails promptly. Would highly recommend Conveyancing Direct.

March 30, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re so glad Dominique could make your transaction straightforward and stress-free – thank you for sharing your experience.

Rated 5 out of 5 stars

Great service

Great service, clear and efficient communication meant the our remortgaging process went on time without and without a hitch or stress.

February 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback. We understand how important regular communication is during a property transaction, and we’re glad this came through in your experience.

Rated 5 out of 5 stars

Fantastic service

I dealt with Cerys D and she gave excellent service to start to finish, My solicitor was very professional, knowledgeable and always kept me informed throughout the process. She explained everything clearly and made everything easy to deal with. I would highly recommend Cerys and the company.

April 1, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Cerys. Thanks for taking the time to share your review!

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Rated 5 out of 5 stars

The team were proactive in sorting out…

The team were proactive in sorting out issues and provided guidance throughout the process. Well done, a pleasure to deal with.

March 31, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you so much for your kind words. We’re delighted to hear you had a positive experience with our team.

Rated 5 out of 5 stars

Very friendly

Very friendly, quick to respond and I would certainly use again. This is my second house using conveyancing Direct. Great service 🤩.

March 31, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thanks so much for your review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

Fantastic company

Callum was fantastic in always being available on the phone to answer all my questions and explain simply

March 31, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Callum. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

A very positive experience

Several people were involved in the property purchase but not all were computer literate. Our solicitor Lisa H was very patient, understanding and helpful by offering different options as necessary.
We were regularly updated on the process and timescales involved in a friendly and professional manner. Overall we had a very positive experience. Thank you.

March 18, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Lisa H. Thanks for taking the time to share your review!

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Rated 5 out of 5 stars

Outstanding engagement and support

Outstanding engagement and support
I was allocated Oliver Parkin for the conveyancing of my late uncle's estate. Oliver was a pleasure to work with, he kept me updated at every stage and ensured a smooth process. I cannot recommend him highly enough.

March 27, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted to see Oliver Parkin recognised in your review. They take great pride in supporting clients throughout the conveyancing process, and your feedback will be greatly appreciated.

Rated 5 out of 5 stars

Ebony Higginson-White was assigned as…

Ebony Higginson-White was assigned as our case handler throughout our house purchase and has been absolutely brilliant, as a FTB we have heard a lot of horror stories with conveyancing firms but our mortgage advisor suggested conveyancing direct so we went with it, our house purchase from first viewing took less than 8 weeks from offer to completion and a lot of that is due to the hard work Ebony put in throughout, she was reachable by telephone any time and would always take the time to update us on what was going on, what we needed to do and wasn’t afraid to chase the other side as and when required to ensure everything went through efficiently and smoothly. If we moved house again I would ask for her personally to deal with our case. Thanks again Ebony for all the hard work!

March 27, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We appreciate your feedback and are glad you felt supported during your conveyancing matter. Providing clear guidance and reassurance is central to how we work.

Rated 5 out of 5 stars

Amazing Service

Always replied to my emails or calls instantly. Made the process feel so easy.
Our case handler Dominique went above and beyond to support us in the most stressful of times and was so supportive in getting the whole process completed.
I have used solicitors before but this process was so much easier and supportive I would really recommend to anyone.
Thank you from us

March 20, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Dominique. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

No-fuss efficient and professional…

No-fuss efficient and professional service whilst being personable during the process.

March 25, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you so much for your kind words. We’re delighted to hear you had a positive experience with our team.

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Rated 5 out of 5 stars

Outstanding engagement and support

We were allocated Callum Smith for the conveyancing of my late father's estate. In all of the years of dealing with solicitors, never have we worked with an individual who was so proactive, engaging and willing to update us. At every stage Callum ensured our questions were answered and offered sensible solutions where required. We cannot recommend him highly enough.

March 13, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Callum. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Dominique Farauanu was fantastic to…

Dominique Farauanu was fantastic to work with. Professional, efficient, and always clear in communication, Dominique made the whole property process smooth and stress‑free. I truly appreciated the attention to detail and supportive approach. Highly recommended.

March 23, 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for highlighting Dominique work. It’s always rewarding to see individual team members acknowledged for their dedication and professionalism

Rated 5 out of 5 stars

Tom McLaren Robert’s was our solicitor

Tom McLaren Robert’s was our solicitor, he was great and couldn’t fault him one bit. Best solicitor we’ve ever used and will 100% be using again, thanks Tom.

March 24, 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Tom McLaren Roberts. Thanks for taking the time to share your review

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