First time customer here. Was gifted the Arctic Coyas for Our birthday but unfortunately the package was stolen in transit. Reached out to customer service and not only are We being sent a replacement... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Conzuri provide premium, elevated footwear for men. Casual and smart designs, equipped with up to 3" inches of integrated height boost. Elevate your look for every occasion.
Contact info
United Kingdom
- support@conzuri.com
- www.conzuri.com
Replied to 53% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent products
Excellent products, customer service and shipping
Awesome shoes
Awesome shoes. Comfortable and stylish. They get dirty obviously because of the light colors, so I need to clean them often. But well worth it!"
Response time and communication skills and customer service
Response time and communication skills are amazing. Super friendly and nice they truly do care for their customers and will go above and beyond to satisfy them ! I hope this review makes you decide on buying something from their website you won’t regret your purchase.
Fixed the issue.
Stain on shoes and low quality pairs
Ordered a pair of beige chelsea shoes for 140 bucks that is suppose to increase height by 2.5 inches. Shoes came already had a "glue" stain on both shoes. The quality of the shoes is very mediocre. The suede material feels very cheap and the increase height itself is a mere "height insole" that you could probably purchase for 15-20 bucks on Amazon. The shoes itself has a quality of regular Aliexpress/Temu/Alibaba products. For a 140 bucks worth of shoes, this is not good at all. Not even comparable to something like Nike or Adidas. I'd rather put another 100 dollar and buy Dr Marten's chelsea boots anyday. I was just trying them after watching IG ads and Im sad with their quality and the glue stain. It seems like they dropshipped the items from Chinese Market to their warehouse where they mass produce the height insoles cheaper and put it into the shoes. I thought the insoles are gonna be together with the shoes (stick or made within the bottom part of the shoes) but turns out it was just a mere height soles you can get in any online market. Guessing their modal for a pair of shoes, they probably only spend around 40-60 dollars max for each pair of shoes. Im fine with 140 but the quality isnt there for a 140 bucks shoes.
Sophie helped me with everything annd initially gave me an option to keep the shoes and give me a store credit to buy another one for free. I refused because I just wanted to refund. But after knowing their complicated return process (not as simple as Amazon drop by), I reverted back to the option given before, however she no longer gave the option for it.
I'm definitely not going back nor recommend anyone getting this brand. Might as well spend more cash to get quality pair of shoes. I have more than 20 pairs and so far this is the worst experience and waste of time. Be careful.
Love them
Love them, height and confidence boost from 5,11 to 6,2!!
Shoes are great
Shoes are great. Fit well and very indiscreet. Have shoes very every occasion now.

Reply from Conzuri
Fantastic Shoe Brand
Conzuri just plain delivers. I have shoes for weddings, dates, adventures, and even the gym. Their customer service is top notch and they truly care about a great experience and quality materials. Very comfortable as well, 10/10 company.

Reply from Conzuri
Quality and Great Customer Service
I have purchase a number of shoes in the past and they are great quality/comfortable and stylish. I recently received an email for a 24 hour promotion and for some reason the link expired earlier than expected. I wrote customer service and they responded immediately. They were able to honor the promotion. In this age it’s very hard to get good customer service but Conzuri came through !!

Reply from Conzuri
Where is my 2nd order of shoes?
So I ordered 2 pairs of shoes I emailed conzuri and was assured both pair would be delivered I only received 1 pair of shoes these shoes are expensive so I was expecting both pairs. Please send my shoes soon or refund me.

Reply from Conzuri
Incredible shoes and high quality material
I’ve gotten many compliments on these shoes and I’ll definitely buy more! 10/10 customer support as well!

Reply from Conzuri
Awesome customer service
I placed an order for two pair of shoes and from the beginning it was messed up because of an incorrect address (my mistake). From start to finish, they stuck with me to make everything right, including three separate shipments. Chloe, the service team member, went above and beyond to make sure I was satisfied and received my order. I will definitely be ordering more and I can’t speak highly enough about this company’s dedicated customer service department. Great shoes, and great service!

Reply from Conzuri
I really liked the shoes
I really liked the shoes, they run slightly large so size down by one size. They have a very good customer service response when I asked for help regarding my order

Reply from Conzuri
THANKS TO CUSTOMER SERVICE REP SOPHIA!
MY FIRST ORDERED WAS LOST BUT THANKS TO SOPHIE( CUSTOMER SERVICE REP) HELPED OUT A SOLUTION TO GET ME THE SNEAKERS. THESE SNEAKERS DO ADD HEIGHT WHICH IS NICE.

Reply from Conzuri
Brixton boots are the best!
First of all, the product is awesome! I ordered Brixton leather boots. The fit is exactly as noted and they are very comfortable. I will definitely recommend. But, the customer service is why I’ll go to Conzuri again. A real person walked me through the order, packing and shipping. They really care about their products and customers. Sophie was great to work with.

Reply from Conzuri
Surprisingly good product
Surprisingly good product, prompt and courteous support

Reply from Conzuri
Good after sales support
Despite some initial issues with my order, Conzuri support team were able to assist me and resolve my issue promptly, would recocmend

Reply from Conzuri
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







