Dressing table - I received text & email messages advising on the delivery time of the furniture. Gary & Ant arrived on time, were polite and friendly, unpacked the dressing table, placed it in the... See more
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A long wait for this item, paid in full in June and delivered today. This was to match previous bedroom furniture. I would suggest on long delivery items just 50% should be paid. It is a lovely p... See more
Gary and Jake did an amazing job at delivering my new bed safely. And early in the day so I could get on setting it up. Excellent service, thank you. The Arlington brass bed is stunning. Assembled o... See more
Company replied
I ordered a large sideboard from Cotswold company. I paid extra for packaging to be removed and taken away and to choose a day and time slot and everything went through much more smoothly and quickly... See more
Company details
Written by the company
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Written by the company
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Contact info
Northgate Street 12, BA1 5AS, Bath, England, United Kingdom
- 01225 965805
4.8
Excellent
242 reviews
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Great Service, Great Product
We visited the Bath branch twice, on the 20th July to look at dining furniture products and again on the 27th July to place an order. On both occasions we were served by Kate who had excellent knowledge and made us feel at ease and confident about the advice she gave. The sideboard, table and chairs we ordered were delivered this morning only 10 days after the order was placed. The delivery team, Ian and Colin (6888787) were friendly and efficient assembling the table and removing all the packaging. We are delighted with the service we have received throughout.
July 27, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon John Townend,
We're delighted to hear about your excellent experience with us. It's wonderful that our in-store team provided knowledgeable advice and made you feel at ease. We're also pleased that the delivery was efficient and that the team assembled your furniture and removed the packaging. We appreciate your kind words about the service you received throughout.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great Quality and Exceptional Staff
Visited the store in Bath. Christina was very helpful, detailing the various options available in a couple of ranges that we were interested in.
Measured up at home, rang store and spoke with Kate to establish some dimensions that were not available on the web site.
Rang again later and ordered bedroom furniture. Arriving in less than 2 weeks. The shop trip was useful as we were able to check on the quality of the product. We will be shopping there again.
Update following delivery 10/08/26.
Was advised of 3 hour delivery slot Sunday, day before planned receipt. Turned up 07:40, nice and early which suited us. Unpacked the furniture outside, delivered it to the required room, took away the waste as promised. Polite and courteous.
Excellent service from initial viewing of furniture to final delivery, faultless.
July 2, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good morning Mr Stacey,
We're so pleased to hear about your positive experience at our Bath store and that our team was able to assist you with your bedroom furniture purchase. It's wonderful that you found the in-store visit helpful for checking product quality and that the ordering process was smooth. We look forward to welcoming you back again!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great experience ordering from Cotswold
Nick and Raj delivered the dining table that we bought on time and they assembled the table very professionally. They were quick and were very respectful of the house. Cotswold customer service is wonderful. Thank you.
July 29, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good morning Michael Prasetya,
We're so pleased to hear that your dining table was delivered on time and assembled professionally. It's wonderful that our team was quick and respectful of your home. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great services and products
Great services from the staff in store and lovely delivery team x2 who assembled the wardrobes for us - very neat and tidy job and polite friendly guys. The products are all really high quality, solid wood, dovetail joints. Had a small issue with wardrobe handles - customer services resolved it promptly. Very happy with everything we have bought so far.
July 22, 2026
Perfect delivery - perfect pantry
Ian and Colin - delivered my double pantry to my tiny cottage yesterday - they went above and beyond - even had to take off my back door to get the pantry in safely - I would 100% recommend Cotswold and I adore my pantry - bookcase next 😊
July 27, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good morning Elizabeth Tannahill,
We're delighted to hear that your pantry delivery was handled so well. It's wonderful to know that our delivery team went above and beyond to ensure your pantry was safely installed, and that you are so pleased with your new item. We look forward to assisting you with your next purchase!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very professional company
Very professional company, enjoyable shopping experience with quality furniture,.
July 6, 2026
Unprompted review
The delivery service provided by Nick &…
The delivery service provided by Nick & Vicktor was first class. Whilst unpacking the items they noticed some damage to the goods and reported it back to the company.
July 23, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good morning SJC,
We appreciate you sharing your experience with our delivery service. We're glad our team was thorough in checking the items and reporting the damage.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Lovely store in Bath
Lovely store in Bath which is dog friendly. Staff very helpful.
July 22, 2026
Unprompted review
Great company to deal with
Great company to deal with. Slight damage on delivery sorted very quickly
December 12, 2025
Hello there
Hello there. The young men who brought the furniture were very polite and took great care with both the furniture and the property. It was perfect.
Drivers named Abel and Nihall
1000 thanks
July 17, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Alej,
We're so pleased to hear that our delivery team was polite and took great care with your furniture and property. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent Service
Fast delivery, kept up to date with timings, Ian and Neil arrived on time, great attitude, friendly, pleasant and efficient, credit to the company! Delivered, unpacked and all rubbish removed and all done with a smile! Good job, highly recommend!
July 17, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Sheree Parker,
We're so pleased to hear your delivery was fast and that you were kept updated on timings. It's wonderful that our team was on time, friendly, and efficient, and that they removed all the rubbish with a smile. Thank you for your kind words and recommendation!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Ian and Alex were polite
Ian and Alex were polite, efficient and tidy.
Thank you
July 20, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Customer,
We are delighted to hear that our team members were polite, efficient, and tidy. Thank you for sharing your positive experience with us!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Welcoming, helpful staff.
The assistants in the Bath store were cheery, welcoming, extremely helpful and even got me a cushion still in its wrapper from the stockroom.
July 17, 2026
Unprompted review
Ordering was quick and easy and the…
Ordering was quick and easy and the staff at bath were helpful in showing us options. The delivery drivers Morgan & Ian were friendly and got the job done with care.
July 16, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon M Clarke,
We're so pleased to hear your ordering was quick and easy, and that our team was helpful in showing you options. It's wonderful that our delivery drivers were friendly and careful. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent delivery and assembly
Excellent delivery and assembly. Cheerfully happy and helpfull.
Thanks to Gary & Ian the CHD crew 4.
July 14, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Matthew Hookway,
We appreciate you sharing your positive experience! We're delighted to hear that our delivery and assembly service was excellent and that our team was cheerful and helpful.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Super helpful and simple deliver
July 13, 2026
Unprompted review
Absolutely delighted with our corner…
Absolutely delighted with our corner display unit. Item was delivered well packaged. Would highly recommend this company.
July 1, 2026
Very professional and punctual.
Very professional and punctual.
Siu-Pai and Derrick were very efficient too!
Cheers!
July 10, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Alex Gray,
We're so pleased to hear our team was professional and punctual. We appreciate your acknowledging their efficiency. Thank you for your feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Absolutely great swift service and…
Absolutely great swift service and delivery. Gary and Jake were excellent taking alotof care with delivery including placing inside and removing packaging
Fabulous chest of drawers
July 9, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Linda Diamond,
We're so pleased to hear about your excellent experience with our swift service and delivery. We're especially glad our team took such great care with your chest of drawers. Thank you for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great product and service
Great product. Great delivery service and team. Gary and Jake did a great job, super helpful and nice guys.
July 8, 2026
Unprompted review
Reply from The Cotswold Company - Bath
Good afternoon Hugh James,
We appreciate you sharing your experience! We're so glad you're happy with the product and that our delivery team provided such helpful and friendly service.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
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