Cottman of Columbia Reviews 

195
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Cottman vehicle service center were very detailed in checking my Jeep for preventive issues. I was well pleased with the service and discounts applied to my vehicle. I will use them again without he... See more

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Rated 4 out of 5 stars

I took my truck in for a diagnostic test because the transmission was Slipping in 2nd and 3rd gear. I paid 100 bucks and got it back to find out what’s wrong with it and they told me the transmission... See more

Company replied

Rated 4 out of 5 stars

I purchased a groupon for a transmission flush. When I arrived for my 10a appointment, I was informed that they were running behind. Luckily, I scheduled the service right before a trip out of town... See more

Company replied

Rated 5 out of 5 stars

I've been coming to Cottman for about a year now, whether it's an oil change, full vehicle inspection (free!), or some difficult mechanical work. They may seem to be a bit more expensive than your cha... See more

Company replied

Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Information provided by various external sources

Visit your local Cottman Transmission and Total Auto Care Center in Columbia SC for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.


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4.7

Excellent

TrustScore 4.5 out of 5

195 reviews

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4.7

All reviews

(195)

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Rated 5 out of 5 stars

Diagnostic

Cot an diagnosed my 2002 Mercedes E 320 with a rough running engine. The effort expended by his technician would put new meaning to the word THOROUGH. The estimate was more than reasonable. The diagnostic was explained in great detail.when I will have the repair made I would would be judged stupid taking it anywhere else

February 24, 2016
Unprompted review
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Reply from Cottman of Columbia

Thorough diagnostics and clear and respectful explanations of your vehicle's needs are the very things we want you to expect when you visit us, Ed. Thanks for validating our efforts by sharing your review. Gratefully, Cottman of Columbia

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Rated 5 out of 5 stars

My Cottman experience.

From the time I entered the Cottman facility, all I experienced was friendly, courteous, and professional service. They went above and beyond my expectations, based on my experience with customer service vehicle maintenance. They helped me and gave me good advice on things concerning my vehicle that wasn't even related to my transmission problem. They are very helpful, honest , and reliable. If ever I have a vehicle problem in the future that I can't fix. I will always turn to them first for a resolution, or recommendation. They are just that good. Very satisfied !!!

February 24, 2016
Unprompted review
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Reply from Cottman of Columbia

Your satisfaction is extremely important to us, and it's wonderful to read about how we earned your trust by providing friendly, courteous, honest, and efficient service. These traits are what we strive to offer our customers every day, John, and we very much appreciate the opportunity to serve you in such a way. Thank you. Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

Great transmission people

They were very friendly and did a great job and were timely.

February 24, 2016
Unprompted review
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Reply from Cottman of Columbia

Hi Thomas, we know how important your vehicle is in your day-to-day life, so we always want to get the job done as quickly as possible. Thanks for sharing the friendly and prompt service you found with us. Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

Awesome

Very awesome

February 24, 2016
Unprompted review
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Reply from Cottman of Columbia

We're here for you, William! Thanks for your "awesome" review and business! Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

great people to work with

My truck was making a loud grinding noise at different times while driving. I had taken it to a garage where I was told bring it back when it's making the noise. I took it to Tony who finally said leave it with me and I'll find it. Finally 3 days later he called to tell me the right hub was bad. Long story short he found what was wrong and then repaired it at a very reasonable price.

February 24, 2016
Unprompted review
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Reply from Cottman of Columbia

Whether it's rattling, clinking, or clunking, we are always happy to help diagnose what's causing the noise and help you resolve the issue. Thanks for supporting us based on the efficiency and value you found here, Randy. We hope to see you and your truck again the next time you need maintenance. Gratefully, Cottman of Columbia

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Rated 5 out of 5 stars

my experiences at Cottman of Columbia

I have a 2005 Honda Pilot that had several problems and ultimately needed the transmission replaced. Cottman did a great job. Due to some extenuating circumstances, it took longer than they quoted to me, so they made it up to me by changing the oil for free. Liz is great in the office and will answer any questions you have. I have recommended them to others and will go back any time I experience trouble with any of my vehicles.

February 24, 2016
Unprompted review
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Reply from Cottman of Columbia

Hi Sara, thanks for bringing us your Honda and for recommending us to others! Your support means a great deal to our team, and we are happy to hear we did what it took to make sure your experience was worthy of five-stars. Gratefully, Cottman of Columbia

Rated 5 out of 5 stars

Great people and Great service

Took care of our need with our car promptly and professionally!

February 24, 2016
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Prompt and professional service is our mantra, and we thank you for validating our ability to meet this standard during your visit. Thanks, Richard! Gratefully, Cottman of Columbia

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