Cousins Homes Reviews 15

I found cousins to be a good company.no messing straight forward..geargina.who deals with us is so on the ball and goes out of her way to help.
Thank you geargina.for your help cant do enough..and its been a pleasure doing buisness with you ....

I have used Cousins as a management agent for more than 15 years. I have found them to be professional, competent and friendly at all times. I couldn’t recommend them more highly.

This is one of the worst estate agent I have ever used. They at great for customers wanting to sell there house but absolutely shocking for those wanting to buy a house. Sharon really needs to learn some customer service!

Great company!!! Great Team!!! Great Service!!! Amazing local Knowledge!!

Highly Reccommend

Sharon our estate agent wasn't awful but she was very pushy and seemed to think we were holding up the process even though we wanted to move into our new house so much. The seller of our house was a Director of Cousins and he was a total nightmare from start to finish. He would threaten to pull out because of simple requests such as asking to view the house we were excited to move into. Electrics weren't safe when we moved into the house, the engineer who had to come out and look into it said we could have had a fire. We did receive a certificate before the sale that had been signed off saying the electrics were safe. He even did a viewing with us and lied and said he wasn't the owner even though I found out after he was the owner via their website. At the viewing he was extremely unhelpful and rude and wouldn't answer any of our questions.

Absolutely shocking customer service from start to finish, told bare faced lies over and over again. Avoid if you can.

I have not come a cross such an excellent and professional service all way down right from start to the end in sale of property. I’m really thankfull especially to Sharon Grupman who has been so helpful and friendly. I would highly recommend cousins to everyone to utilise their best service.

Excellent marketing form the well Established Cousins Estate Agent. Great guidance from start to finish.Thank you very to Loretta, Sharon, Michael and the team at the Failsworth Branch.

Cousins have been more than accommodating for us.
They did everything they could to get us in our house with little stress.
Once in the house they did not hesitate to handling any issues we had and kepts us up to date with everything they where doing and withing 24 hours we had builders and everyone in to ensure we where happy with our home.
The staff are very friendly and are more than happy to help with anything I have asked them.
They have truly helped us with moving home.

Thank you Cousins for the professional friendly and wonderful support I experienced recently in selling a property !!
A very big thank you to Sharon and the rest of the sales team , your support was amazing.

The team were really easy to talk to and always on hand to answer any queries we had.

I would like to congratulate the entire team at Cousins for providing a responsive, effective service at a great price! Looking forwards to a continued partnership!

I have worked with many property managing agencies and Cousins Homes is among the best.

I would highly recommend. Professional, very friendly people. On the second day after the move in , I reported a problem and everything was repaired in one day. I'm impressed. Everyone who rents would like the agency to work just like this. I am happy and my expectations are fully satisfied.