Cox Motor Parts Reviews 

24,564
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,644 reviews, reviewers overwhelmingly had a truly great and reliable experience with this company. Customers frequently highlight the exceptionally rapid delivery times, secure packaging methods, and the wonderful selection of authentic vehicle replacement parts. Many buyers also express deep satisfaction with the genuinely helpful customer support, competitive pricing structures, and the completely transparent website ordering experience. However, some customers also noted that certain specific products were a bit more expensive than expected when compared directly to other available market sellers. A small group of consumers additionally mentioned experiencing minor inconveniences regarding specific item conditions or delivery details upon arrival.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, consistently highlighting prompt arrivals and secure... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and match... See more

Service

Users describe positive interactions with service, highlighting a quick, efficient, and professional... See more

Price

People report positive experiences with price, noting that items are often much cheaper than going to local... See more

Order

Consumers find order to be positive, highlighting the simple, fast, and efficient online ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some Genuine Honda S2000 front brake calipers . They arrived the following morning and were fitted to my car by Vertu Honda in Nottingham who were unable to source replacements before October... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service, I made a number of telephone calls and the gentleman on the phone patiently answered and helped me with getting the right product for my car. Delivered really quickly.... See more

Company replied

Rated 5 out of 5 stars

Always an excellent 1st class service from Cox Motor Parts in all areas. The website is clear and easy to use with a good selection of delivery options to accommodate your requirements. I ordered on a... See more

Company replied

Rated 5 out of 5 stars

Ordered a Yuasa replacement battery for my Honda Jazz . When arrived it was damaged and had emailed Cox Motor Parts and within 2 working days I received a replacement battery and uplift of damaged one... See more

Company replied



Company details

  1. Auto Parts Store

Written by the company

Cox Motor Parts are an authorised Honda dealer situated in the North West of England, offering an extensive range of genuine honda parts online at what we believe to be the very best UK prices. Whether you are looking for Honda brakes, clutch kits, batteries, full service kits or a whole host of other genuine Honda spare parts and accessories, we are committed to bringing you not only a great range of products but also a fantastic level of customer support and after sales service. When it comes to replacing parts on your Honda, we believe that only genuine Honda parts will do and, as such, stock only these with the exception of a number of parts and accessories from Autoglym, LUK, Castrol, Mobil and others, however you'll see these clearly marked. By using genuine Honda parts, you'll notice the difference in the performance of your car and be confident that you're replacing like for like. Only the best will do and that's exactly what we offer. It is widely acknowledged that if you want your Honda to run as it was engineered to, only genuine Honda parts will do. Be sure to keep your Honda a Honda and replace everything from brake pads and discs through to clutches, batteries and other spare parts with nothing but genuine parts. Whilst we offer an extensive range of genuine Honda car parts, if you're struggling to find the parts you need for your vehicle, we welcome you to give us a call on 01524 68071 where one of our team will be only more than happy to help. From Honda Civic parts and Honda CR-V parts through to Honda Accord parts, Honda Jazz parts and all models in between, at Cox Motor Parts, our priority is bringing you the parts you need, when you need them, at the very best online prices!


Contact info

4.9

Excellent

TrustScore 5 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(24,564)

2,530 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy quick transaction

Easy quick transaction

September 2, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Adrian! We're delighted to hear you found your transaction easy and quick. Providing a smooth, efficient service is what we strive for, and it's great to know we met your expectations. We appreciate you taking the time to share your experience and hope to serve you again in the future. If you ever need anything else, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Amicable staff on the phone

Amicable staff on the phone, next day delivery and always a 15% discount but it's definitely needed on Honda prices.

September 1, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, James. We're pleased our team provided helpful service and that next day delivery worked well for you. We understand Honda parts can be premium-priced – this reflects manufacturer pricing, though we work hard to remain competitive with our standard 15% discount. We appreciate your continued custom and understanding. If you'd like to discuss pricing on future orders or have any questions, please contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review! We're delighted to hear you're pleased with both our pricing and service. We work hard to offer competitive prices whilst maintaining the high standard of customer care our clients expect. Your feedback is much appreciated and motivates our team to keep delivering the best possible experience. Should you need any assistance with future orders or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars

Great Experience

Always happy to help on the phone and give guidance. Quick delivery and you do not have to worry about being correct part.

Not the cheapest. But buy cheap, buy twice.

September 2, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review and for choosing Cox Motor Parts. We're delighted our team could provide helpful guidance and that your parts arrived quickly and correctly. We pride ourselves on supplying quality components and expert support to get the job done right first time. We appreciate your understanding that quality parts represent genuine value. If you need any assistance with future orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

I ordered the parts,Cox checked they…

I ordered the parts,Cox checked they were the correct parts,sent the parts.Only other thing they could have done was popped round the next day to fit them.In the motor trade from 1970 to 2010 haven't seen it done any better.

September 1, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for taking the time to leave such positive feedback, Terry. We're delighted that our parts checking service proved helpful and that your order arrived promptly. It's wonderful to hear praise from someone with your extensive motor trade experience - that means a great deal to us. We strive to ensure every customer receives the correct parts first time, so it's gratifying to know we met your expectations. If you need anything in future, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Great service

Great service, price and product, will be back!

September 2, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your fantastic review, Richard! We're delighted you were pleased with our service, pricing and product quality. It's great to know we met your expectations, and we look forward to welcoming you back for your future motor parts needs. If there's anything we can help you with in the meantime, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Quick at sending and receiving correct…

Quick at sending and receiving correct parts all parts in good condition and good packaging

September 1, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Brian! We're delighted to hear that your parts arrived quickly, correctly, and in excellent condition. Our team works hard to ensure accurate order processing and secure packaging for every delivery. We really appreciate you taking the time to share your positive experience with us. If you need any parts in the future or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars

Excellent company

Excellent company, battery arrived promptly, would definitely buy from Cox in the future

September 1, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review! We're delighted the battery arrived promptly and met your expectations. Our team works hard to ensure quick dispatch and reliable service for all our customers.

We appreciate you taking the time to share your positive experience and look forward to helping you with any future motor parts needs. Should you require any assistance, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Thank you for choosing Cox Motor Parts!

Rated 5 out of 5 stars

I am very happy the way I got my tool…

I am very happy the way I got my tool the one I wanted received in time

September 2, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Khurshid! We're delighted that you received the tool you needed and that it arrived on time. Customer satisfaction is important to us, and it's great to know we met your expectations. We appreciate your business and look forward to serving you again in the future. If you need any further assistance or have questions about our products, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Your service is very fast

September 2, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Sageer! We're delighted to hear you were pleased with our fast service. We work hard to process and dispatch orders quickly so our customers can get back on the road without delay. Your feedback is much appreciated, and we look forward to serving you again in the future. If you ever need assistance with parts or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Correct parts fast delivery & fair…

Correct parts fast delivery & fair price very happy

September 1, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your positive feedback! We're delighted the parts were correct and arrived promptly at a competitive price. Ensuring our customers receive the right components quickly is always our priority. We appreciate you taking the time to share your experience and look forward to assisting you with any future motor parts needs. If you ever need help finding parts or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Placed order arrived two days later now…

Placed order arrived two days later now that’s service!!!

September 1, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Mr Cassell! We're delighted your order arrived so quickly. We work closely with our courier partners to ensure prompt delivery wherever possible, and it's great to hear this worked well for you. We appreciate you taking the time to share your experience and hope the parts meet your expectations. Should you need anything else in future, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Dorothy! We're delighted to hear you're very pleased with your product. Quality parts at competitive prices are what we strive to deliver, so it's great to know we met your expectations.

We appreciate you taking the time to share your positive experience, and we look forward to helping you with any future motoring needs.

If you need anything else, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Best regards,
Cox Motor Parts Team

Rated 4 out of 5 stars

Informative staff who corrected my…

Informative staff who corrected my wrong reference code and advised on correct code. Refunded the monies for incorrect order straight away. Delivery was prompt and the product was correct

September 2, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your review, Cassius. We're pleased our team could help identify the correct part for your vehicle and process your refund promptly. It's good to hear your replacement order arrived quickly and as expected.

We'd be interested to know what we could have done differently to earn that fifth star from you. Your feedback helps us improve our service. Please feel free to contact us at sales@coxmotorparts.co.uk with any further thoughts.

We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

Quick delivery parts are excellent…

Quick delivery parts are excellent quality will always use.

September 1, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Hugh! We're delighted to hear you're happy with both the delivery speed and quality of your parts. Customer satisfaction is what drives us, and it's great to know we've met your expectations. We look forward to serving you again in the future. If you ever need any advice or assistance with parts, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

great stuff 👍 super fast delivery thanks

great stuff 👍 super fast delivery thanks

September 1, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Fation! We're delighted to hear you're happy with your order and that our delivery service met your expectations. We work hard to dispatch orders quickly and get parts to our customers when they need them. Your feedback is much appreciated, and we look forward to serving you again in the future. If you need any further assistance with parts or have questions about your vehicle, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Used these guys now lots of times for…

Used these guys now lots of times for both the Honda's I have owned, Because they are very reliable.

September 1, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your continued custom and for taking the time to leave this wonderful review, Tim. It's great to hear that we've consistently met your needs across both of your Hondas. We work hard to maintain our reliability and service standards, so your feedback means a lot to us. We look forward to supporting you with any future parts requirements. If you ever need assistance or advice, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Great service😁

Quick and easy to find the product and the order was process and delivered quickly. Happy.

September 1, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Grant! We're delighted to hear you found our website easy to navigate and that your order was processed and delivered promptly. Making the parts-finding process straightforward and ensuring quick delivery are priorities for us, so it's great to know we met your expectations. We appreciate your business and look forward to serving you again in the future. If you ever need any assistance with future orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Staff helpful when I telephoned and…

Staff helpful when I telephoned and polite

August 28, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Pauline. We're delighted to hear our team provided helpful and polite service when you called. Customer service is important to us, and your feedback means a great deal to the team. We appreciate you taking the time to share your positive experience and look forward to assisting you again in the future. If you need any further help with parts or have questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Purchased car battery on-line for next…

Purchased car battery on-line for next working day delivery.

Arrived on time, well packed and as specified.

September 1, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Damon. We're delighted the battery arrived on time and met your expectations. Our team works hard to ensure accurate specifications and secure packaging for all deliveries, so it's great to hear this was your experience. We appreciate you taking the time to share your feedback and hope the battery serves you well. If you need any parts in the future or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look