Cox Motor Parts Reviews 

24,554
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,644 reviews, reviewers overwhelmingly had a truly great and reliable experience with this company. Customers frequently highlight the exceptionally rapid delivery times, secure packaging methods, and the wonderful selection of authentic vehicle replacement parts. Many buyers also express deep satisfaction with the genuinely helpful customer support, competitive pricing structures, and the completely transparent website ordering experience. However, some customers also noted that certain specific products were a bit more expensive than expected when compared directly to other available market sellers. A small group of consumers additionally mentioned experiencing minor inconveniences regarding specific item conditions or delivery details upon arrival.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, consistently highlighting prompt arrivals and secure... See more

Product

Reviewers highlight positive aspects of product quality, noting that items arrive promptly and match... See more

Service

Users describe positive interactions with service, highlighting a quick, efficient, and professional... See more

Price

People report positive experiences with price, noting that items are often much cheaper than going to local... See more

Order

Consumers find order to be positive, highlighting the simple, fast, and efficient online ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some Genuine Honda S2000 front brake calipers . They arrived the following morning and were fitted to my car by Vertu Honda in Nottingham who were unable to source replacements before October... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service, I made a number of telephone calls and the gentleman on the phone patiently answered and helped me with getting the right product for my car. Delivered really quickly.... See more

Company replied

Rated 5 out of 5 stars

Always an excellent 1st class service from Cox Motor Parts in all areas. The website is clear and easy to use with a good selection of delivery options to accommodate your requirements. I ordered on a... See more

Company replied

Rated 5 out of 5 stars

Ordered a Yuasa replacement battery for my Honda Jazz . When arrived it was damaged and had emailed Cox Motor Parts and within 2 working days I received a replacement battery and uplift of damaged one... See more

Company replied



Company details

  1. Auto Parts Store

Written by the company

Cox Motor Parts are an authorised Honda dealer situated in the North West of England, offering an extensive range of genuine honda parts online at what we believe to be the very best UK prices. Whether you are looking for Honda brakes, clutch kits, batteries, full service kits or a whole host of other genuine Honda spare parts and accessories, we are committed to bringing you not only a great range of products but also a fantastic level of customer support and after sales service. When it comes to replacing parts on your Honda, we believe that only genuine Honda parts will do and, as such, stock only these with the exception of a number of parts and accessories from Autoglym, LUK, Castrol, Mobil and others, however you'll see these clearly marked. By using genuine Honda parts, you'll notice the difference in the performance of your car and be confident that you're replacing like for like. Only the best will do and that's exactly what we offer. It is widely acknowledged that if you want your Honda to run as it was engineered to, only genuine Honda parts will do. Be sure to keep your Honda a Honda and replace everything from brake pads and discs through to clutches, batteries and other spare parts with nothing but genuine parts. Whilst we offer an extensive range of genuine Honda car parts, if you're struggling to find the parts you need for your vehicle, we welcome you to give us a call on 01524 68071 where one of our team will be only more than happy to help. From Honda Civic parts and Honda CR-V parts through to Honda Accord parts, Honda Jazz parts and all models in between, at Cox Motor Parts, our priority is bringing you the parts you need, when you need them, at the very best online prices!


Contact info

4.9

Excellent

TrustScore 5 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 80% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(24,554)

2,523 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wanted a rear wiper blade for my Honda

Wanted a rear wiper blade for my Honda, found Cox Motor parts online who supplied an original Honda part, competitive price, great service and communication

August 27, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Ian. We're pleased to hear you found the original Honda rear wiper blade you needed at a competitive price. We pride ourselves on stocking genuine manufacturer parts and providing clear communication throughout the ordering process. Your feedback is much appreciated, and we look forward to helping you with any future Honda parts requirements. If you need anything else, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 1 out of 5 stars

ITEM ARRIVED IN DAMAGED CONDITION BUT STILL NO RESOLUTION.

Very poor customer service and a very disappointing experience. I received my oil in a damaged condition. I contacted the seller immediately, but instead of providing a proper resolution, they kept asking me for pictures of the label, packaging and other things.

The oil was hazardous, so I safely disposed of it because I did not want to keep a damaged hazardous product at home. Now they are asking me to provide pictures of the label and packaging. How am I supposed to provide those after the item has already been safely disposed of?

I expected the seller to understand the situation and provide a reasonable resolution, but unfortunately they have not helped me properly. Very poor customer service and I would not recommend this seller based on my experience.

September 3, 2026
Unprompted review
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for the opportunity to respond with the full facts of this case, as they differ from how they have been presented above.

This customer reported that an oil order arrived damaged and confirmed that the item had already been disposed of before contacting us, meaning it was never available for collection or inspection. We asked for photographs showing the product label, batch code, and the item in its original Cox Motor Parts packaging, which is the minimum information any retailer needs to verify a damage claim and process a carrier claim. This is standard practice, not an unreasonable barrier, and it was requested at the very first point of contact, not as a delaying tactic.

The photographs we did receive did not show the product label or batch code, and the packaging shown was not packaging used by Cox Motor Parts. Every oil order we despatch is double bagged inside the outer box specifically to contain any leak, which was not reflected in the images provided. We have offered, and continue to offer, to reopen this claim immediately if photographs of the label, batch code, or original packaging can be supplied.

We take every damage report seriously and resolve the great majority of them within a day once the customer provides basic verification. We are not able to issue refunds without some evidence connecting the claim to the order in question, as that requirement protects our ability to keep prices fair for all customers. We remain willing to resolve this matter directly and would welcome the opportunity to do so.

Rated 5 out of 5 stars

This is the first time I have used…

This is the first time I have used them, and I have already recommended to friends as they are quick and use the latest products, (not old stock )
They are very competitive on price. So if you ride a motorcycle and need oil look no further.

August 20, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review and recommendation, Steve! We're delighted you had such a positive first experience with us. Keeping our stock fresh and prices competitive is important to us, and it's great to know this made a difference for you. We appreciate your trust and look forward to serving you again. If you ever need assistance with future orders or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

T-Cross car mats

Excellent mats from Cox motor parts and fantastic delivery time. Would highly recommend.

August 28, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your excellent review, Jeff! We're delighted you're pleased with the mats and that our delivery met your expectations. Customer satisfaction is important to us, and it's great to know we got it right for you. We appreciate your recommendation and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 4 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 4-star review, Richard. We're pleased to hear you found our service simple and reliable, and that you're satisfied with the quality of the parts you received. We always strive for excellence, so if there's anything we could have done better to earn that fifth star, we'd genuinely appreciate your feedback. Please feel free to contact us at sales@coxmotorparts.co.uk with any suggestions. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Excellent Delivery Service!

Ive ordered a couple of bits now from Cox Motor Parts and I have to say the service and price has been superb!

Ordered online and the part is delivered to my house within 48 hours 😁

Highly recommended and will definitely be using them again.

August 27, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your fantastic review, Adam! We're delighted to hear you've had such a positive experience with both our pricing and delivery service. It's great to know your orders arrived promptly within 48 hours. We really appreciate your recommendation and look forward to helping you with any future motor parts needs. If there's anything we can assist you with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Richard! We're delighted to hear that your order arrived promptly and in good condition. Ensuring reliable delivery and quality parts is our priority, so it's great to know we met your expectations. We appreciate you taking the time to share your experience and look forward to serving you again in the future. Should you need any assistance with future orders or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Genuine OEM part

Part arrived when predicted and was genuine part as described. Also a decent price.

August 13, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review! We're delighted the part arrived on schedule and met your expectations. We take pride in supplying only genuine parts at competitive prices, so it's great to hear this reflected in your experience.

If you need anything further or have any questions about future orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

We appreciate your custom and look forward to serving you again.

Rated 5 out of 5 stars

Spot on

Spot on - great service

August 28, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review! We're delighted to hear you had a great experience with us. Our team works hard to provide efficient service and quality parts, so it's wonderful to know we met your expectations. We appreciate your custom and look forward to helping you with any future motor parts needs. If there's anything else we can assist with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 3 out of 5 stars

The company were great and used them…

The company were great and used them before, unfortunately let down by DPD who delivered to the wrong address and said they would have driver pick up and delivery to my address, this didn’t happen but fortunately was brought to my address by the person who received by mistake.

August 26, 2026
Rated 5 out of 5 stars

Great price and fast delivery

Great price and fast delivery

August 27, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, David! We're delighted you were pleased with both our competitive pricing and delivery speed. We work hard to offer great value whilst ensuring orders are dispatched promptly, so it's wonderful to hear we met your expectations. We appreciate your custom and hope the parts have served you well. Should you need anything else for your vehicle in future, please don't hesitate to reach out to us at sales@coxmotorparts.co.uk. We look forward to helping you again soon.

Rated 5 out of 5 stars

Always efficient

Always efficient, trustworthy and great staff.

August 24, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your wonderful review, Mark. We're delighted to hear you've had such positive experiences with our team. Providing efficient service and maintaining trust with our customers is at the heart of what we do, so it's great to know we're getting it right for you. We truly appreciate your continued custom and look forward to assisting you with your future motor parts needs. If there's ever anything we can help with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review! We're delighted to hear you're satisfied with our service. Customer satisfaction is what we strive for, and it's great to know we met your expectations.

If you need any parts or assistance in the future, please don't hesitate to get in touch with us at sales@coxmotorparts.co.uk. We're always happy to help.

We appreciate your custom and look forward to serving you again.

Best regards,
Cox Motor Parts Team

Rated 5 out of 5 stars

This is the second time i have used…

This is the second time i have used coxmotoparts, for my Honda. very quick delivery it was a lot cheaper then going to my local Honda for the same part. would recommend. .

September 1, 2026
Unprompted review
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your fantastic review and for choosing us again for your Honda parts. We're delighted that our pricing and delivery service met your expectations. Supporting repeat customers like yourself is what we strive for, and we appreciate you taking the time to recommend us. We look forward to helping you with any future parts requirements. If you ever need assistance with an order or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Great mat and good price

Great mat and good price , fast delivery too , thanks 👍

August 27, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Steven! We're delighted you're pleased with your mat, and it's great to hear our pricing and delivery speed met your expectations. Your positive feedback means a lot to our team. We look forward to serving you again in the future. If you ever need anything else or have any questions about our products, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Excellent website and ordering

Excellent website and ordering
Quick dispatch

August 25, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Julie! We're delighted to hear you found our website easy to use and were pleased with our quick dispatch. Our team works hard to ensure a smooth ordering process and prompt delivery for all our customers. We really appreciate you taking the time to share your positive experience. If you need any parts in the future or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars

In stock and fast delivery!

Cox Motor parts had the exact item I needed and ordering on line was simple and fast!

August 26, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Mr Homewood. We're delighted that you found the part you needed and that our online ordering process worked smoothly for you. We maintain extensive stock levels to ensure customers can find what they're looking for quickly. Your feedback is much appreciated. If you need any parts in future or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Good value and range of parts

Good value and range of parts, prompt delivery, well packaged.

August 26, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Mark. We're delighted you're pleased with our product range, pricing, and delivery service. Ensuring items arrive promptly and well-protected is a priority for us, so it's great to hear this was your experience.

We appreciate you taking the time to share your feedback and hope to serve you again in the future. If you ever need assistance finding parts or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Best regards,
Cox Motor Parts

Rated 5 out of 5 stars

excellent service

quick dleievry, good prices and VW OEM products as advertised

August 26, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Patrick! We're delighted you're pleased with the quick delivery and competitive pricing. We take pride in supplying genuine VW OEM products and ensuring our customers receive exactly what's advertised. Your feedback is much appreciated. If you need any parts or advice in the future, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Swift service quick delivery.

Swift service quick delivery.

August 26, 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review! We're delighted to hear you were pleased with our service and delivery speed. Getting parts to our customers quickly is a priority for us, so it's great to know we met your expectations. We appreciate you taking the time to share your experience and look forward to helping you with any future motor parts needs. If there's anything we can assist with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

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