Craghoppers Reviews 

13,378
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 4,533 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the durable quality of the outdoor clothing, the comfortable fit, and the fantastic value offered during sales. Consumers also note that the online ordering platform is straightforward to navigate, making transactions smooth and hassle-free. Additionally, buyers frequently appreciate the quick shipping times that ensure purchases arrive promptly for various outdoor trips. However, some people mentioned that certain items came up longer or larger than expected, occasionally requiring minor personal adjustments or returns. A few consumers also experienced occasional delivery delays or handling issues with external postal couriers.

What people talk about most

Product

Consumers find product to be positive, highlighting the great quality, durability, and practical design of... See more

Quality

Clients share positive opinions on quality, consistently praising the well-made and durable garments they... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt arrivals within... See more

Order

People report positive satisfaction with the order process, consistently highlighting easy website... See more

Price

Customers had positive experiences with price, often highlighting fantastic value, members discounts, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy ordering, safe delivery and on time. Disappointing that the style has changed! Narrow fitting legs and much shorter legs. Needle and thread required to alter a little to make them wearable fo... See more

Rated 5 out of 5 stars

Excellent quality and reasonable prices. Always a good deal on offer. Members get free delivery, normally about 3 days. Your first stop for adventure clothes. Most items have lifetime cover. R... See more

Rated 5 out of 5 stars

I made a fairly big order recently. I sent some of it back only because it didn't suit me. Return was simple and I was reimbursed quickly. I'm delighted with the rest of my order. A great company... See more

Rated 5 out of 5 stars

I love Craghoppers’ waterproof thermal trousers, really useful for cold weather travelling such as trips to Greenland and Iceland. They keep me warm and dry. Good quality and durable. Highly recommend... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Outdoor Sports Store

About Craghoppers

Written by the company

Craghoppers
Craghoppers
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About Craghoppers

Back in 1965 when Craghoppers hit upon the idea of turning a passion for travel into a bona fide business,the team felt like they were embarking on an exciting and at times perilous trip into the unknown. Looking back, their perseverance paid off and Craghoppers is now recognised as a global outdoor and adventure travel brand that specialises in walking and hiking trousers, waterproof and insulated jackets and insect repellent clothing.

Mindfully Made

Written by the company

At Craghoppers, we believe that honesty, courtesy and respect are critical in all the decisions we make with customers, colleagues and the workers in our factories. We are doing what we can, when we can, to look after our planet. This means we’re committed to creating great products in a sustainable way and to make positive progress every year.

Guaranteed For Life

Products that last a lifetime

At Craghoppers, we are so proud of the quality of our garments that we offer a Guarantee For Life on all of our products. All you need to do is register it with us, keep your proof of purchase and it will be replaced for the same or like for like item.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.5

All reviews

(13,378)

4,278 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous product choices

Fabulous product choices, outstanding quality, functionality and fit.
Ordering and delivery was excellent.

I enjoy wearing my trousers, smart, comfortable- chic and functional for the job.

August 14, 2026
Rated 3 out of 5 stars

Good with small Issues

Great overall, I like the addition of the glasses wipe in the left pocket! However, from day one the left hand main pocket constantly jams as the Zip material fused or similar meaning it’s hard to get back up to close the zip without pulling it in a weird angle, not worth sending back but needs changing for other people buying.

August 13, 2026
Craghoppers logo

Reply from Craghoppers

Hi there,

I'm sorry to hear that you have experienced this issue. Thank you for kindly bringing this to our attention.

Please be assured that your feedback has been passed to our design team for future consideration.

If we can help with anything please do contact us directly.

Kind regards,
Robynne

Rated 5 out of 5 stars

High quality trousers, fast delivery, good price

The delivery was well packed and fast. The price was very good - the trousers were reduced in a sale. The trousers are well made. Obviously, having bought them very recently, I don't know how they will last, but I have bought similar trousers often before and they have always lasted well.

August 6, 2026
Rated 5 out of 5 stars

Very prompt delivery of item.

Very prompt delivery of item.
I have bought many craghoppers clothes and also good quality.
This time I ordered trousers size 12S but they came up longer than trousers that I have bought in the past, so I took the hem up, not a problem.
Lovely material and well made.

August 13, 2026
Rated 5 out of 5 stars

great trousers

Easy to order on line, Arrived promptly and on time in recyclable packaging. Great quality trousers at a great price. My other half loves the zip pocket in pocket and relaxed fit

August 13, 2026
Rated 5 out of 5 stars

Female and male t-shirts

Got two t-shirts for my husband, and two for myself, was absolutely pleased with everything about them.
Especially the quality of the t-shirts they were great.
Ordering and delivery were very easy and 1st class

August 3, 2026

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