Cream Hairdressing  Reviews 

11
TrustScore 3 out of 5

3.1

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Company details

  1. Hairdresser

Information provided by various external sources

We are an inclusive Hairdressing Salon in the heart of Little common High street. A Paul Mitchell Gold Salon and Goldwell colour specialists.


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3.1

Average

TrustScore 3 out of 5

11 reviews

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3.1

All reviews

(11)

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Rated 1 out of 5 stars

Shameful, cancelled with no time to book anywhere else.

Made an appointment to have my hair done before an exciting 5-week holiday to New Zealand. Arriving at the salon I was greeted with a 'sorry but the hairdresser who was doing your hair is ill and we have to cancel'. Having assured me most emphatically they could fit me in on the following Thursday (approx 12 hours before the flight) although a little worried I accepted. Sadly, just the day before they cancelled again, and as I was having a colour (which needs a skin test), I had no time to book anywhere else. I was so upset and both the manager and receptionist were disinterested and dismissive. Badly done Cream, badly done. Absolutely would not recommend them or their customer service to anyone. Shameful.

July 23, 2022
Unprompted review
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Rated 4 out of 5 stars

Great Job…

Hi had a eyebrow reshape today with Jess at Cream Calverton Nottingham,great job Jess thanks.x

September 7, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible cut, very rude stylist and awful customer service.

Awful experience from beginning to end. My stylist was rude and judgmental, I told her what I was after and she did something completely different, barely said 2 words to me during the whole cut and when I tried to engage in conversation practically blanked me. I ended up with a cut that frankly I could have done myself and an almost £50 bill to boot. When I complained I was offered another appointment but after my experience, which left me feeling judged and incredibly upset, I was not willing to risk going back at my own time and expense (I live about 45 minutes outside of Gloucester and travelled there especially as a treat after a particularly difficult year)

I requested a partial refund which they point blank refused and exchanged a few emails with the director who refused to acknowledge that I was telling the truth and was increasingly rude. After this I requested a full refund, they stopped responding to me altogether. Really appalling service.

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

A Real Treat!

A Real Treat!
I have been going to Cream Hairdressers for many years now and it is always a treat. The staff are so very friendly and welcoming. The head massage is lovely and so relaxing!
I enjoy the coffee and reading the latest magazines too! It's so nice to have some 'me' time. Most importantly they do my hair just how I like it!

June 25, 2019
Unprompted review
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Rated 5 out of 5 stars

Cream - simply joyful five star salon

Cream is a great name for this wonderful find of a fantastic salon just outside Bexhill. A friendly welcome, great stylists and only the highest quality products make each visit a real pleasure. Once you’ve tried it, you’ll want to keep it to yourself .... I’m seriously hooked.

April 8, 2019
Unprompted review
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Reply from Cream Hairdressing

And we love looking after you Ra! Thankyou so much for your lovely Review. We have added a few extra points to your loyalty card to show our appreciation to you 😀 With love from us all at Cream

Rated 5 out of 5 stars

I would reccomend this salon

I would reccomend this salon, the staff are amazing they always make you feel so welcome , I always come out loving my hair it's so worth the price I wouldn't go anywhere else now I have gone here

April 8, 2019
Unprompted review
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Reply from Cream Hairdressing

Thankyou so much for your Lovely Review Stacey! To show our appreciation please enjoy the extra points added to your card! With Thanks from us all at Cream 😀

Rated 5 out of 5 stars

I have been using Cream for several…

I have been using Cream for several years and would never dream of changing. All the staff and truly professional, excellent stylists and friendly.

April 8, 2019
Unprompted review
Cream Hairdressing  logo

Reply from Cream Hairdressing

Thankyou Sue! We are so pleased you're happy and we have loved looking after you over the years. To show our appreciation we have added some extra loyalty points to your card 😀With love from us all at Cream.

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Rated 5 out of 5 stars

Always look forward to my hair…

Always look forward to my hair appointment always great service friendly welcome and good advice. I would highly recommend Cream hairdressing. A fantastic relaxing experience, good conversation, nice coffee, and 100% customer satisfaction.

April 8, 2019
Unprompted review
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Reply from Cream Hairdressing

Thankyou so much lovely Julie! For your kind words and thoughtful review we have added some extra points to your loyalty card. With Appreciation from us all at Cream 😀

Rated 5 out of 5 stars

Been using this salon for many years

Been using this salon for many years, can't fault them in any way. Great service and staff. Always listen to what you want. Keep up the fabulous work. 😁

April 8, 2019
Unprompted review
Cream Hairdressing  logo

Reply from Cream Hairdressing

Thankyou Sarah for your lovely Review! We love seeing you for your appointments and we are so pleased you are happy. As a thankyou for your kind words and loyalty through the years we have added some extra points to your card. Thanks from us all at Cream 😀

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