The two people that made my day the greatest were Stephanie who did the intro part of my phone call and Ryan Williams who handled my credit debt request and questions. He explained everything to me e... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience with Credit Associates has truly been life changing. I had over $18,000 in debt across two credit cards, and they helped reduce it to just over $13,000, saving me more than $5,0... See more
Company replied
I spoke with Tam, one of your agents and she was very helpful, and very knowledgeable. She explained the program to me and she went to her manager to try and get me a lower rate because she realized... See more
Company replied
I was skeptical about calling because with all the scams going on, I don't trust anyone. I have to say that customer service is excellent from the 1st associate to their manager who took over and expl... See more
Company replied
Company details
- #6 of 32 best companies in Debt Relief Service
- #43 of 188 best companies in Financial Consultant
About CreditAssociates
Written by the company
At CreditAssociates we have a passion for helping people break the cycle of endless debt, and with over 15 years of experience in the industry, we’re pretty good at it! We’ve resolved over 300,000 accounts totaling over $1 Billion in debt for our clients. Not only do we help them get out of debt for less than what they currently owe, our clients are typically debt-free in 24-36 months. Why spend years, even decades being crushed by crippling credit card debt, when you can be on your journey to financial freedom today?
Contact info
5050 Quorum Dr., Suite 700, 75254, Dallas, United States
- (800) 477-1607
- info@creditassociates.com
- www.creditassociates.com
4.8
Excellent
23K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Thomas was a very nice person however…
Thomas was a very nice person however the information was not all clear, I was not informed that the program was going to take 3 to 6 moths before settling with my creditors, I found out after I enrolled and that was going to affect my credit tremendously, my gold is to improve my credit score now. I cancelled the enrollment. I do not want to get behind with my creditors in purpose. I got a confirmation email.
August 5, 2026
Reply from CreditAssociates
We appreciate the stellar review, Julian! Thank you so much. Sincerely, Your Client Success Team
Spoke with sammy,who was very polite
Spoke with sammy,who was very polite, patient and knowledgeable. He made the experience comfortable and explained everything very well!
Thank you for helping to lower my stress level.
August 5, 2026
Reply from CreditAssociates
We really appreciate you taking the time to share your positive experience, Brenda! Sincerely, Your Client Success Team
Kindness and professionalism
So helpful,so kind and very professional! I feel confident that I can live without constant stress and that I will pay every payment with sincere appreciation for this amazing service!!
August 5, 2026
Reply from CreditAssociates
We're so thrilled that you had a positive experience, Jan! Thank you so much for sharing. Sincerely, Your Client Success Team
The attention to detail and working…
The attention to detail and working with me through the whole process was amazing, thank you Ryan!
August 5, 2026
Reply from CreditAssociates
Thank you for the amazing feedback, Shane! We work hard at Credit Associates to meet expectations like yours, and we’re happy to hear we hit the mark for you. Sincerely, Your Client Success Team
Reply from CreditAssociates
Thank you for the amazing feedback, Astley! We work hard at Credit Associates to meet expectations like yours, and we’re happy to hear we hit the mark for you. Sincerely, Your Client Success Team
Thomas was very nice and helpful and…
Thomas was very nice and helpful and explained everything. I hope that I can work with him on a regular basis.
August 5, 2026
Reply from CreditAssociates
Thank you so much for your kind words, Jeffrey. We're so happy that you found our services helpful. Sincerely, Your Client Success Team
Reply from CreditAssociates
Hi, Kevin. Your feedback is highly appreciated. Thank you for the review! Sincerely, Your Client Success Team
Yes there is light at the end of the tunnel
Yes, my name is Hilda ; Jones credit association I am praying and hoping that this company is truly gonna help me speaking with the representative. He sounds sincere and I’m praying to God truly praying to my Lord and Savior that he has answered my prayers and I have a way out with credit Associates thank you Hilda ; Jones. Blessings.
August 4, 2026
Reply from CreditAssociates
Thanks so much for your feedback, Hilda. We’re so happy that you found our services helpful. Sincerely, Your Client Success Team
was taken through the process step by…
was taken through the process step by step. I found that to be very helpful.
August 1, 2026
Reply from CreditAssociates
We appreciate the stellar review, Herbert! Thank you so much. Sincerely, Your Client Success Team
I had a good experience
I gas a good experience, the people who assisted me were very kind and professional. I think the company is doing a good job helping people consolidate their debts, and I am very grateful for the help provided
August 4, 2026
Reply from CreditAssociates
We really appreciate you taking the time to share your positive experience, Mariela! Sincerely, Your Client Success Team
Reply from CreditAssociates
We're so thrilled that you had a positive experience, Dennis! Thank you so much for sharing. Sincerely, Your Client Success Team
The associate that I spoke with was…
The associate that I spoke with was very nice and she explained things so that I had a full understanding of what was happening. I highly recommend the company.
August 3, 2026
Reply from CreditAssociates
Thank you for the amazing feedback, Brenda! We work hard at Credit Associates to meet expectations like yours, and we’re happy to hear we hit the mark for you. Sincerely, Your Client Success Team
Reply from CreditAssociates
Hi, Laura. Thanks for taking the time to share your positive experience. We truly appreciate it! Sincerely, Your Client Success Team
Reply from CreditAssociates
Thank you so much for your kind words, Myra. We're so happy that you found our services helpful. Sincerely, Your Client Success Team
The young man answered all of my…
The young man answered all of my questions. Very nice to me.
August 3, 2026
Reply from CreditAssociates
Hi, Joyce. Thank you so much for leaving us a stellar review! Sincerely, Your Client Success Team
Great customer service
August 3, 2026
Reply from CreditAssociates
Hi, Briana. Your feedback is highly appreciated. Thank you for the review! Sincerely, Your Client Success Team
NICK VARELA HELPED ME WITH THIS…
NICK VARELA HELPED ME WITH THIS ACCOUNT. HE WAS POLITE, PROFESSIONAL, INFORMATIVE AND KIND.
August 3, 2026
Reply from CreditAssociates
Thanks so much for your feedback, Michelle. We’re so happy that you found our services helpful. Sincerely, Your Client Success Team
Everything was handled very easy and…
Everything was handled very easy and explained step by step. Gentleman was very friendly and helpful, I greatly appreciated the conversation.Thank you so much for the easy service you provided.
July 31, 2026
Reply from CreditAssociates
Thanks for the review, Beverly! Your feedback is so much appreciated. Sincerely, Your Client Success Team
Reply from CreditAssociates
We appreciate the stellar review, Raekwon! Thank you so much. Sincerely, Your Client Success Team
Reply from CreditAssociates
Hi, Dionne. Thank you so much for leaving us a stellar review! Sincerely, Your Client Success Team
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