Credit Glory LLC Reviews 

10,009
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 725 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and representatives are exceptionally helpful, knowledgeable, and patient when guiding individuals through complex credit and debt solutions. People deeply appreciate the supportive human touch during stressful financial situations, noting clear step-by-step explanations and genuinely professional communication throughout the entire process. Though some reviewers were not happy with unexpected extra monthly charges and unfulfilled service promises regarding their debt resolution accounts. A few consumers also expressed concerns about the clarity of initial upfront costs, experienced unhelpful support, or dealt with frustrating communication issues.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing representatives as helpful, patient, and... See more

Customer service

Clients share positive opinions on customer service, highlighting the supportive and informative nature of... See more

Service

People report ambiguous experiences with service, reflecting sharply contrasting views among reviewers. While... See more

Payment

Users describe ambiguous interactions with payment services, marked by a mix of frustration and occasional... See more

User experience

Consumers find user experience to be positive, highlighting smooth and straightforward processes. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more

Rated 5 out of 5 stars

I had been putting off making this phone call but was absolutely pleased with the customer service I received. The lady I spoke with was helpful, completely honest and a genuine pleasure to work with... See more

Rated 5 out of 5 stars

Ava was extremely professional, knowledgable, personable and very patient when dealing with my husband and I today. She thoroughly explained the program and how it would benefit and significantly impa... See more

Rated 5 out of 5 stars

We worked this morning with Chantel to discover that TruAccord had mistakenly or fraudulently signed my daughter up for a collections debit from her checking account. Chantel was extremely patient wit... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(10,009)

731 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I dont remember my CSR'S name but he…

I dont remember my CSR'S name but he was amazing! He was informative and walked me through the process, he reassured my understanding and was patient. There was point in conversation I was lost and he recited what he said, reexplained and gave examples from our conversation to make sure I understood. This was a stressful day and I honestly thought this was going to be the icing on the cake but he made it 10x better within 15 minutes of a conversation! I wish I remembered his name but I appreciate your patience and I hope the job recognizes good people like you!

April 14, 2026
Unprompted review
Rated 4 out of 5 stars

Chantal was very helpful

Chantal was very helpful, pleasant and easy to talk. She walked me through everything. I held back on giving 5 stars, only because I want to know if it really works first. Chantal herself deserves 10 stars!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Alex is a blessing!

Alex explains everything in details about my credit history, was very patient and helpful. He helped my daughter as well and both of us got the help that we needed. He is a blessing in our lives. Thank you so much!!!!!!!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Teresa was super helpful

Teresa was super helpful. Went above and beyond I understood the information and made sure I was taken care of from start to finish.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

The representative Whadayne was very professional and informative.

The representative Whadayne was very informative and helpful. His assistance came in at the right time and the words thank you are not enough to express my appreciation. My credit was affected trying to help someone. You live and you learn. I’m definitely looking forward to rebuilding my credit again. Thank you so much, Whadayne. Keep up the great job!!!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excelent Help

Excelent Help. He was absolutely fantastic at doing his job he explained everything properly and if i didnt understand he would explain it 2 where i would understand, he answered all my questions and he helped me ultimately get the ball rolling on a bright future. I wish i got his name because he really deserves alot of credit and acknowledgement for being great at customer service and making me feel very comfortable with this whole situation. Thank you again u are great & GOD BLESS

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

04/08/2026…

The thing that made my experience easy was working with Lina. Very informative and knowledgeable in helping me get where I wanted to go.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

Was made to feel like they were going…

Was made to feel like they were going to help me at the beginning. I never saw a change in my credit but all I saw was money game taken out of my account more than anything. I was not satisfied at all when they were taking money out of my account and I did not authorize it. They also kept calling me all the time.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

My man Alex "Mhm" Martinez

My man Alex "Mhm" Martinez was beyond amazing. This is a person who truly cares and wants the best for us all. We truly connected and I will never forget Mr. Mhm. Thank you brotha. Keep spreading your positive glow. Thank you, truly. Much love, Ian..

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam. I was trying to pay off a debt they lied and misled me. They took $777 out of my bank account. I called them and emailed them several times for my money back, the next day. And three months later no refund or change to my credit report. SCAMMM

February 2, 2026
Unprompted review

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