Credit Glory LLC Reviews 

10,009
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 725 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and representatives are exceptionally helpful, knowledgeable, and patient when guiding individuals through complex credit and debt solutions. People deeply appreciate the supportive human touch during stressful financial situations, noting clear step-by-step explanations and genuinely professional communication throughout the entire process. Though some reviewers were not happy with unexpected extra monthly charges and unfulfilled service promises regarding their debt resolution accounts. A few consumers also expressed concerns about the clarity of initial upfront costs, experienced unhelpful support, or dealt with frustrating communication issues.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing representatives as helpful, patient, and... See more

Customer service

Clients share positive opinions on customer service, highlighting the supportive and informative nature of... See more

Service

People report ambiguous experiences with service, reflecting sharply contrasting views among reviewers. While... See more

Payment

Users describe ambiguous interactions with payment services, marked by a mix of frustration and occasional... See more

User experience

Consumers find user experience to be positive, highlighting smooth and straightforward processes. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more

Rated 5 out of 5 stars

I had been putting off making this phone call but was absolutely pleased with the customer service I received. The lady I spoke with was helpful, completely honest and a genuine pleasure to work with... See more

Rated 5 out of 5 stars

Ava was extremely professional, knowledgable, personable and very patient when dealing with my husband and I today. She thoroughly explained the program and how it would benefit and significantly impa... See more

Rated 5 out of 5 stars

We worked this morning with Chantel to discover that TruAccord had mistakenly or fraudulently signed my daughter up for a collections debit from her checking account. Chantel was extremely patient wit... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(10,009)

730 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent & Outstanding Service

The representative provided expert service and and the utmost detailed explanations of what to expect. He was extremely knowledgeable and most of all patient and understanding concerning my situation.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Terrance Cousin was incredible

Terrance Cousin was incredible. His passion on helping people in my situation get out of debt and to be able to help me get out of debt and to know that somebody like that is back there who has my back in his sense when he didn’t need to he is incredible. He was great and I appreciate everything you did for me.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

The service, honesty, and kindness.

Mr. Rajay was a breathe of fresh air. He explained everything to me to where I can understand. He even got me approved to pay $199 4/23 & and pay the rest on 5/7. The amount to get started was $479 and the fact that I have a long line of retired vets it helped me out! I'm thankful to God that I took this leap of faith and I pray that my credit gets higher & better! With CREDIT GLORY I KNOW IT WILL!!!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

I spoke with Makayla Shaw she explained…

I spoke with Makayla Shaw she explained everything to me laid out my options for me and was extremely helpful and knowledgeable. She made my experience AWESOME!!! She is a hidden gem with ya’ll. She was able to get me what I needed very quickly and I am grateful for that.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Rigo was absolutely So kind

Rigo was absolutely So kind, patient, knowledge and thorough in explaining all aspects of my credit extensively.
I really appreciate him for making my financial outlook optimistic and happy.
Thank YOU

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

If I could put zero stars I would!!

If I could put zero stars I would!!

I called a number listed for LVNV Funding to negotiate a debt and was routed to Credit Glory. I clearly stated multiple times I did NOT want credit repair services—only to settle my $2,700 debt. The rep (Renee) repeatedly reassured me they would not dispute anything and would only help resolve the account, saying it could be handled for $1,500.

I told her I was driving, in a rush, and couldn’t review documents. She said they were only for verification, so I trusted her and agreed.

Within 3 business days, I called back for confirmation and was told I had been enrolled in a credit repair program instead. Jose, a very rude account manager, refused to help with my debt and denied refunding the $698 I paid, claiming services were provided—which is false.

I never authorized credit repair services. I was misled and taken advantage of. This company is deceptive and predatory.

April 14, 2026
Unprompted review

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