Credit Glory LLC Reviews 

10,009
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 726 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and patient, often going above and beyond to provide clear explanations and support. Many people highlight the exceptional customer service, noting the professional, kind, and understanding approach of representatives. The overall user experience is frequently described as positive, with individuals appreciating the detailed guidance and personalized assistance received. However, some customers also noted concerns regarding the service itself, with a few people feeling that promises to resolve issues were not always fulfilled, leading to a lack of expected resolution. Additionally, some reviewers found initial payment terms unclear, mentioning unexpected additional monthly fees or upfront costs that were not fully explained.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising individuals like a staff member, another... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness, clarity,... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the helpfulness and... See more

Payment

Customers consistently note ambiguous experiences with payment, with many reporting issues such as hidden... See more

User experience

Reviewers highlight positive aspects of user experience, often praising the helpfulness and friendliness of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more

Rated 5 out of 5 stars

Carlos was very informative and very helpful during a time of extreme stress for me. I look forward to the positive outcome and moving forward with an awesome credit score. Thank you

Rated 5 out of 5 stars

I had been putting off making this phone call but was absolutely pleased with the customer service I received. The lady I spoke with was helpful, completely honest and a genuine pleasure to work with... See more

Rated 5 out of 5 stars

Ava was extremely professional, knowledgable, personable and very patient when dealing with my husband and I today. She thoroughly explained the program and how it would benefit and significantly impa... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(10,009)

730 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My man Alex did wonderful

My man Alex did wonderful. I was only calling to inquire about one account but he gave me a lot of information I didn’t know and was able to sell me on getting everything fixed and starting the process today with a 90 day guarantee.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Alex was amazing!

Alex was amazing! He truly went above and beyond! He was able to explain all the things I needed and helped me understand my credit in whole new light! I would definitely recommend these services to any/everyone I can!

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service representative was…

The customer service representative was very explanatory very compassionate, I was confident in the service that I was given.Theresa informed me about knowledgeable facts that I did not know and I felt much better about my situation. She also informed me of ways of building my credit score. Thank you Teresa. Great job fantastic customer service rep.!! After explaining everything regarding my scores and the process of how Credit Glory works. I was very impressed and very pleased with the service I received. Thank you Credit Glory for all of your help!

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

Kept trying to take the money off of my…

Update as of 06/29/2026 STILL TRYING TO TAKE MONEY FROM A CARD I NO LONGER EVEN HAVE LOL. Kept trying to take the money off of my card for $99 since yesterday even though it kept declining! Literally all day yesterday & Just tried to charge my card for $99 30 minutes ago! Who told yall to do that??!!?!?!!!! Thank God for my bank! Do Not Recommend!

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

These people are absolutely scumbags….i…

These people are absolutely scumbags….i went online to look up lvnv funding and i clicked on link to be connected with these people who claimed to be representing lvnv….I offered to pay my debt and was told no we can’t take your money because we violated your rights….you need a credit service to remove our mistake….its $499.00 and will be fixed in 30 days….after 750.00 later and 3 months nothing changed….i wish cancer on everyone in your company…you people are a stain on society!!!!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

New client portal

They are very thorough and informative while looking out for my best interest. They explained my options and how I can use additional credit monitoring if I want even. They let me know why accounts are in dispute as well, so I can understand the process such as if a creditor only reported to one credit bureau but was supposed to report to multiple credit bureaus. They also took there time helping me input my info to their improved platform.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

The best part was talking to a human

The best part was talking to a human. Not this AI garbage. He was extremely helpful, timely and kind. For my situation, this was a great experience and I want to thank them for not using AI. Everything got done that was needed, plus extra helpful information. The human touch. Not a dumb algorithm.

June 26, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. Does not fulfill promises. Customer service reps are rude. Quick to hang up. Managers are never available. Until you advise you will file a complaint. Kimberly D manager is HORRIBLE. Requested refund within timeframe, per her, “system does not allow refunds.” Manager disconnected call after requesting to further escalate. DO NOT RECOMMEND. They seem to love to rob people.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Chris Brown was awesome sauce

Today I contacted this company to handle some issues on my credit report. I was in contact with Chris Brown who was super helpful and knowledgeable with helping me out through my credit report. He was very friendly and fun to talk through during the entire process. 10/10 would recommend.

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Jodian D

Jodian D. was very helpful! Explained everything and educated me on my account.

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam misleading sales tactics…

Absolute scam misleading sales tactics I explicitly told him I do not want to be signed up for their service and I did not authorize anything but the first two payments to come out of my card and they still sign me up and charge me $99 in which they told me they wouldn't refund until I told them I would contact my lawyer as it is in recorded call that I did not authorize this transaction nor your subscription service it wasn't until I mention my lawyer that they gave me the refund stay away from this company they are absolutely scammers

June 22, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam!

This is a scam! Don't be fooled like i was. All promises to delete collections were all lies! Please spare yourself from useless fees that they charge. You can do what they do on your own. Did you notice all reviews are scripted? Dont be fooled please!

June 19, 2026
Unprompted review

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