Credit Glory LLC Reviews 

10,009
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 726 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, knowledgeable, and professional, often going above and beyond expectations. People frequently highlight the excellent customer service, noting representatives' patience, kindness, and ability to provide clear explanations and solutions, contributing to a smooth user experience. However, some customers also noted concerns regarding transparency about service fees and payment structures, feeling that initial information was sometimes unclear or incomplete. A few other people also felt that promises about debt resolution were not always fulfilled, leading to dissatisfaction with the service provided.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising individuals for being... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, polite, and knowledgeable... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing satisfaction with the help... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the helpfulness and friendliness... See more

Payment

Consumers find payment processes to be unclear, with some reporting unexpected charges and delays in funds... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more

Rated 5 out of 5 stars

I had been putting off making this phone call but was absolutely pleased with the customer service I received. The lady I spoke with was helpful, completely honest and a genuine pleasure to work with... See more

Rated 5 out of 5 stars

Ava was extremely professional, knowledgable, personable and very patient when dealing with my husband and I today. She thoroughly explained the program and how it would benefit and significantly impa... See more

Rated 5 out of 5 stars

We worked this morning with Chantel to discover that TruAccord had mistakenly or fraudulently signed my daughter up for a collections debit from her checking account. Chantel was extremely patient wit... See more


Company details

  1. Credit Counseling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(10,009)

730 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

All I got to say is credit glory is…

All I got to say is credit glory is good in taking your payment . It’s scam . All they are doing making money out you. And then they will not do nothing. Had for a month and nothing was done. Then they charge another $99.00 the following month. This is the reason I cancel them. I ask for the $99.00 they said they couldn’t refund the money. Scammers big time.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

My experience was awesome

My experience was awesome! The representative was very knowledgeable and helpful. At the end of our conversation I was confident that their services would be beneficial for me.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

He was very respectful he made sure…

He was very respectful he made sure that everything was taken care of correctly he went above and beyond to help me in this time. Ive never had the pleasure of speaking with someone so caring about others doing this kinds of job I give him more then 5 stars. This man need to be more then recognized 👏 if I could pick someone to do this entire process with it would be Alex

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

These individuals are highly unprofessional and attempting to do fraud

These individuals are highly professional, someone from this company called me in attempt to collect a claim! Saying I had to pay off an outstanding balance in full, I never heard of them , they asked me for identifying information and I declined with out validating proof of a claim ! When asked to speak to a manager I was denied because I had to provide my information first

July 2, 2026
Unprompted review
Rated 1 out of 5 stars

Awful Scammers

The associate Charles withheld information to get a sale, and I did not find out until after I reviewed the documents myself that this is not the collections agency I was trying to pay back.

July 1, 2026
Unprompted review

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