We made a special trip to C&H shop for new hockey back pack bag for my daughter moving off to Uni. It was totally worth the effort of a nearly two hour round trip. Both staff members were helpful bu... See more
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Company details
Written by the company
All the latest cricket and hockey equipment at unbeatable prices. Same day dispatch. Super fast delivery. Buy now from the Cricket & Hockey Equipment specialists.
Contact info
Unit 25 Parkers Close, SP5 3RB, Downton Business Centre, United Kingdom
- www.cricket-hockey.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 23% of negative reviews
Typically replies within 48 hours
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Excellent customer service
Absolutely excellent customer service. I realised that I had ordered the wrong weight cricket bat shortly after placing my order. I messaged cricket-hockey via WhatsApp a few hours after and asked if i could change this. This was no problem and before I knew it my order was changed and one the way to me. It then came super quick and is an excellent product.
6 star range and service.
Deserve 6 stars for their range and depth of stock and fast delivery.
Thank you
Great Experience.
Always reliable and quick with delivery. Great company. 👍
Great communication
Great communication, honest opinions fantastic product and express delivery from the other side of the world. Can't speak highly enough
Dave from Australia
Great product and arrived quickly…
Great product and arrived quickly thankyou :)
Very fast (went only 2days) delivery to…
Very fast (went only 2days) delivery to finland👍👍 and high-quolity products
Expertise…
We received a warm friendly welcome again from Leanne. Thank you so much Leanne for your patience’s and expertise in getting the right kit. We are super grateful.
Great experience overall
Great experience overall
Ordered a bowling machine that arrived less than 2 days later. Received an excellent machine that more than delivers.
Wonderful customer support.
Good service
Used a few times, good delivery times and good products. Descriptions of products on the website could do with improvement
Next day delivery saved my arse!
The full story is I was due to play cricket last Saturday (31st May), so I ordered a full bag of equipment cricket hockey on thursday and it arrived friday afternoon. Absolutely brilliant experience in comparison to another company (Cricket Direct) who I ordered from at the start of the week who failed to send anything out in 5 days.
Would definitely but from this company again! Thank you so much!
They are just always excellent at everything
Cricket-Hockey are an excellent organisation. They have an excellent range of hockey equipment and I am always extremely well looked after with my enquiries. Speedy delivery and good communication make it all an easier sell.
Customer service
Purchased the new Hockey Vapor Astros. Found an issue with the heel which I reported back. Went back and forth with who I now believe was the Managing Director Mr Bundy who only looked at pictures and didn’t even consider physically looking at them via a return. Shame that this is the culture & customer service from the top down. An expensive mistake. Will not be shopping here again.
Great shop & fantastic customer service
Made a long journey to visit the showroom, glad we did. Fantastic stock, great prices and sales assistants couldn't have been more friendly or helpful. Have also ordered online, quick delivery & customer service has been fantastic. Would highly recommend and wouldn't shop anywhere else.
Quick delivery and the quality of the…
Quick delivery and the quality of the items are excellent.
Website was friendy
Website was friendy, prices we're competitive, service was 1st class
Te first and last
My rating and my experience with you cannot be good, quite the opposite.
I received a hockey stick of a size I didn't order and a different model from the one I bought.
Having contacted customer service, their response and solution was as follows: "So sorry I think I can see what has happened, the stick was changed for you on the order but the wrong code has gone through onto it meaning you were sent a 36.5 Light stick and not the 37.5 Superlight".
And I won't even mention the delay in customs due to the shipment from the UK to Spain.
So, as you can understand, this has been my first and last purchase with you.
Always shop here
Easy to navigate website, fast postage and great products. They always have good "out of season" deals as well so I always shop here
a glowing 5-star…
The delivery of the stick was quick and hassle-free, but what impressed me even more was how professionally and efficiently they handled my complaint. It was truly perfect—such a satisfying experience. Because of this, I would recommend others to buy from Cricket-Hockey!
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