My first order with Crocus ,as follows Helianthus Lemon Queen 3 x 9 cm pots plus Verbena Rigida 3 x 9 cm pots. They arrived in a bespoke box designed to accommodate plants in transit. I'm always a b... See more
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Review summary
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Excellent pots for our small olive trees, with a proportional size and a lovely colour matching our beautiful trees’ leaves. Good delivery as well. Will definitely come back to Crocus for future when... See more
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plants arrived fine , they are doing well though suffering from the unexpected not normal UK heat this year, but thats not Crocus fault. Must admit I didnt expect them to take off so well for their... See more
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The Crocus garden company is one of the very best sites to shop for all your garden needs. Its staff are knowledgeable and helpful. Ordering is easy and communication throughout your order is grea... See more
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Company details
Written by the company
UK gardening website specialising in garden plants, garden furniture and machinery with gardening advice from expert gardeners.
Contact info
Crocus.co.uk Ltd, GU20 6LQ, Windlesham, United Kingdom
- 01344 578 000
- customerservices@crocus.co.uk
- www.crocus.co.uk
4.3
Excellent
74K reviews
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Disappointing Hydrangea
The hydrangea plant I ordered, which was quite expensive £49.99, was very disappointing in the shape of the plant and only had one flower on it. I won't be ordering from them again.
July 13, 2026
Reply from Crocus.co.uk Ltd
I’m really sorry to hear how disappointed you are with your hydrangea, especially at that price. Please email our customer service team with your order number and a photo so we can review this and see what we can do to put things right.
Quality of the plants speed of delivery…
Quality of the plants speed of delivery very pleased
July 8, 2026
Reply from Crocus.co.uk Ltd
Thanks so much for your review, we’re really pleased to hear you’re happy with the plant quality and delivery speed! 🌱
Reply from Crocus.co.uk Ltd
Thank you so much, Barbara – we really appreciate your lovely feedback and are delighted you’re happy with our service. 🌿
Reply from Crocus.co.uk Ltd
Thanks, Catherine – we really appreciate your kind words and are delighted you were happy with the quality and packaging of your plants. 🌱
Reply from Crocus.co.uk Ltd
Thank you, Martin – we really appreciate your positive feedback and are delighted you were happy with our service. 🌿
I was very happy with my purchase from…
I was very happy with my purchase from Crocus. Plants arrived quickly and in good condition. It was my first purchase from Crocus and I hope to make more in the future. Thank you.
July 10, 2026
Reply from Crocus.co.uk Ltd
Thanks, Angela – we’re delighted your first order arrived quickly and in great condition, and really appreciate you choosing us; we look forward to helping with your future gardening plans. 🌱
Reply from Crocus.co.uk Ltd
We are happy to hear that you had a great experience and we appreciate your positive feedback.
The plants were so so good compared to…
The plants were so so good compared to ones from a neighbours recommended supplier, I was absolutely thrilled. I have potted them up into larger pots and kept them watered instead of allowing them to get lost and dried up in the borders .....superb plants - many many thanks
July 8, 2026
Reply from Crocus.co.uk Ltd
We're absolutely thrilled to hear how pleased you are with the quality of our plants! It's wonderful to know they are thriving and that you've given them such a great start in their new pots. Thank you for your kind words.
Plants arrived in a very poor state
Plants arrived in a very poor state, I took photos and sent evidence, to be fair another three plants arrived in the same state, I didn't reach out again.
July 8, 2026
Reply from Crocus.co.uk Ltd
I'm really sorry to hear this, Paula – that’s not the standard we aim for. Please email us with your photos and order details so we can review what’s happened and look into a replacement or refund for you.
The plants I order always arrive well…nee
The plants I order always arrive well packaged and healthy
July 8, 2026
Reply from Crocus.co.uk Ltd
Thank you for your wonderful review! We're so pleased to hear that your plants always arrive well-packaged and healthy. We appreciate your kind words! 🌱
Very small 9cm pot lavender
I ordered 9cm pot lavender. The lavender plants were tiny, no more than 5-6cm tall and not ready to plant out. 4/6 have not survived though they were planted in appropriate soil and watered appropriately. I ordered 9cm pot herbs from Fyne herbs, 5 times as big on arrival for the same price, and they have thrived. I have now replaced the lavender with much larger plants for the same price from Homebase:((
July 8, 2026
Reply from Crocus.co.uk Ltd
Thanks for your feedback. We’re really sorry the 9cm lavender didn’t meet your expectations and that several plants failed; our 9cm pots are younger plants, but they should still establish well, so please contact us so we can review what happened and see what we can do to help.
Really useful
I needed something to clear the dry grass from the footpath and verge: the herbaceous sickle made it so much easier.
July 8, 2026
Reply from Crocus.co.uk Ltd
Thank you so much for your lovely feedback! We're really pleased to hear that our herbaceous sickle made clearing the dry grass so much easier for you. 🌿
Reply from Crocus.co.uk Ltd
Thanks, Wendy! We're delighted to hear you're happy with the quality of our plants and packaging. 🌱
Good quality plants
Everything well packed and healthy, just a bit disappointed that the gaura had almost stopped flowering when they arrived in July.
July 10, 2026
Reply from Crocus.co.uk Ltd
Thanks, Elspeth – I’m glad to hear everything arrived healthy and well packed, though I’m sorry the gaura weren’t in fuller flower by July. Flowering can vary a bit with timing and conditions, but if you’d like us to review anything further, please contact our customer service team.
Delivery superb
Delivery superb, plants arrive in good condition
Because we are of a age, without transport it’s an ideal way for use to buy plants
July 7, 2026
Reply from Crocus.co.uk Ltd
We're so pleased to hear that our delivery service is ideal for you and that your plants arrived in good condition. We truly appreciate your feedback! 🌿
Sad looking plant which needs “monitoring”
Ordered £50+ worth of plants. Most are doing okay except for one, a Geranium, which arrived looking very sad. It had two stems, one of which had been chopped of all its leaves, and the other which had 4 leaves on it. I did email Crocus to complain, attaching a photo in situ where I had planted it but they replied saying that it looked well rooted and healthy. To be fair they did reply and say it looked like I was looking after it well, and that it was covered by a guarantee so they will monitor it but it still looks very weedy and unhealthy almost a month later, . I paid £12.99 for this small plant so I think I will stick to garden centres in future rather than ordering online and ending up with a plant which needs ongoing “monitoring” rather than it just growing and looking lovely.
July 7, 2026
Reply from Crocus.co.uk Ltd
Thanks for your review, Alison. I'm sorry the geranium has been such a disappointment; if it’s still looking weak after a month, please contact us again with up‑to‑date photos and your order number so our team can reassess and arrange a replacement or voucher under the guarantee where appropriate.
Prompt delivery ,healthy plants
Prompt delivery ,healthy plants , they cancelled one of the order because it didn't pass quality control , which is important they didn't pass on to customers ,very much appreciated , explained it in an email before rest of the orders are dispatched .
July 7, 2026
Reply from Crocus.co.uk Ltd
Thank you so much for your lovely feedback, Poorani – we’re delighted your plants arrived promptly and in great health, and really appreciate you valuing our quality checks and communication. 🌱
Very well packed and delivered
Very well packed and delivered. Plants were in excellent condition when I unpacked them.
July 7, 2026
Reply from Crocus.co.uk Ltd
Thank you, Mick – we’re delighted to hear your plants arrived so well packed and in excellent condition! 🌱
Always great quality plants that arrive…
Always great quality plants that arrive in good condition even in the heat of summer.
July 7, 2026
Reply from Crocus.co.uk Ltd
We're so pleased to hear that you consistently receive great quality plants from us, even during the summer heat! Thank you for your wonderful feedback. 🌱
Really good product
Really good product - liked the obelisk so much we bought a second. Very good service and speedy delivery.
July 7, 2026
Reply from Crocus.co.uk Ltd
Thanks, Cliff – we’re really pleased you love the obelisk and that everything arrived so quickly! 🌿
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