iId been looking for a decent, warm coat for the winter and after several online visits to other suppliers and a shopping trip without much success came across Cross Country. I'd decided on the Jack W... See more
Cross Country Style
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mountain horse coat excellent quality , very warm , water and windproof, very comfortable to wear while out riding and also round the yard, very stylish coat with multiple pockets , ordered size small... See more
I ordered a jack wolfskin jacket, which was half the price of any other shop or online I had searched. The ordering process was easy and straightforward. The item came within a few days and I was kept... See more
Internet connection in my area is a bit hit and miss but the telephone works. The young lady the handled my call was friendly, efficient and very helpful. My purchase arrived at the speed of light, we... See more
People also looked at
excellent service and great prices
I got excellent service when purchasing and great communication too. Fast delivery just as described and product was cheaper than anywhere else. Would definitely recommend and will be using again, thanks.
Good service
I ordered a pair of boots, which were as described and fit well. They arrived well before the delivery date I was given. So I am a satisfied customer. The only slight puzzle I had was that when i was emailed with a delivery date, the company named was not the one I had ordered from. It seems it was from a parent company. Not a problem though.
Almost faultless service
Delivery arrived very fast. Goods were as described. Prices were very competitive. Only complaint was that box was a bit bashed when it arrived, although this was most likely due to the delivery company. I wouldn't have been that bothered normally as goods were still fine but this is a gift and as such will be presented in the box. Overall, very happy.
loved it.
Love my scarf...even better than I thought. Excellent service. ..arrived in 48 hrs.
No More Leggings With This Coat
Really pleased with this coat. Did a lot of research for a Ladies Stockman type coat for doggy walking purposes! Was tired of the usual jackets and waterproof leggings. I ordered the navy blue coat. I am 5' 3" and it sits mid calf - great when it rains - the water just runs down the coat onto my wellies.
The hood is excellent- actually stays put and the leg attachments mean the coat doesn't blow open. Nice quality and quite smart too.
Excellent service and quality goods
Helped me over phone and posted order
Wasn't big enough so they sent another jacket
Returns very easy and refunded on same day
Staff very easy to talk to and pleasant manner
Great price, fast delivery. What else could you wish for.
Bought a pair of Hunter Balmoral Neoprene 3mm. Best online price considering they were also in stock. Fast delivery, excellent service.
Superb service!
I bought a Barbour jacket last week. I was wary of the service as the price looked too good to be true (£60 less than I had found anywhere else). I needed the jacket urgently and called to see if I could pay extra to have it delivered extra quickly. The last in the phone was great. She explained the delivery procedure and seemed quite confident that the jacket would arrive within the 36 hour window I had.
I received an email later that day to say the jacket had been dispatched. I had ample opportunity to rearrange the delivery to a neighbour or to leave it in a safe place and I was able to track the package brilliantly. I was given an hour slot in which my parcel was due to be delivered and I was delighted to receive it less than 24 hours after I had ordered it. And that's the standard delivery!!
And the coat is perfect. I would definitely recommend!
Great item and fab price
Found a great show jacket in the sale on the website. Details were sent regarding delivery and options given incase I needed to change delivery date or add a neighbour/ safe place. This was great as I wasn't sure if I was going to be in on day of delivery. Delivery was quick and the jacket was lovely, perfect fit and such a good price!
Efficient
Quick delivery, well packaged and easy to do business with.
Awesome!
I'm very satisfied with the service and the product i purchased. I recieved the Item i bought from Cross Country Style.
Cheers
Shiva
USA
Excellent service with next day delivery
Fantastic Service!
Quick, easy service. Product arrived as expected, very happy with my purchase!
A great firm to deal with, again.
I had a wonderful, helpful, thoughtful and very swift service as I did last year. It is a pleasure to deal with such a company these days - forward thinking, great technology but old fashioned friendly service.
FIRST CLASS SERVICE, SPEEDY DELIVERY
Ordered the wrong size jacket, Cross Country were very helpful. I returned the item and a new one was sent which I received in under 24hrs. Fantastic customer service.
Fast and easy delivery and service.
The website was so easy to work and payment process was simple. What surprised me the most was how fast and efficient the delivery was. I purchased Hunter wellies and they came packaged nice in a Hunter box with a Hunter drawstring bag. Would definitely recommend Cross Country Style!! Will be using again to purchase things for outdoor use.
easy, quick, excellent communication.
The site was easy to use. Order received they informed me, very same day order was dispatched they informed me, next morning informed me my delivery was on its way and would be there mid morning and I could then track my order minute by minute.
Could not have asked for a better service. Would definatly use them again and have already recommended my friends.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



