iId been looking for a decent, warm coat for the winter and after several online visits to other suppliers and a shopping trip without much success came across Cross Country. I'd decided on the Jack W... See more
Cross Country Style
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Mountain horse coat excellent quality , very warm , water and windproof, very comfortable to wear while out riding and also round the yard, very stylish coat with multiple pockets , ordered size small... See more
I ordered a jack wolfskin jacket, which was half the price of any other shop or online I had searched. The ordering process was easy and straightforward. The item came within a few days and I was kept... See more
Internet connection in my area is a bit hit and miss but the telephone works. The young lady the handled my call was friendly, efficient and very helpful. My purchase arrived at the speed of light, we... See more
People also looked at
Fantastic customer service and great product
My partner initially contacted the company to enquire about stock, as there was only one item left this was put on hold so that the order could be arranged online by myself (I was paying with my credit card!) The order went through no problem at all and the item was received promptly the next day.
Fantastic - in this day and age this sort of service is rare and I was really impressed - keep up the great work!
caught zip
coat arrived promptly great delivery service, but when i tried the coat on the zip got caught in the material at the side of the zip! I had to cut the material to get the coat off and it is slightly too small but now I can't return it. Not your fault but I think the coat is badly designed.
Excellent
Very impressed. Excellent speedy and extremely friendly and efficient service. More than happy with my purchase.
Excellent
Excellent first class rapid service. Good quality product at a good price
Excellent service
Recently ordered Hunter wellies, easy website, great price, ordered approximately 130pm and delivery was before 10am the next day!!!
Excellent service
The ordering was straight forward and the site easy to use. Delivery was the next day with flexible options if I was not at home. I was kept informed of the whole process. The quality of my goods was exceptional , great value and I will use the site again . Thanks
Excellent Service
Website was easy to navigate. Prompt and up to date emails along every step of the way, excellent delivery service. Would use again
Purchase of Jack Wolfskin winter jacket
Great experience. Product was offered at a great price. Delivery was perfect - on time and I was kept well informed about the planned delivery date and time. Very happy customer.
Quick delivery
The online ordering was easy to use and the package came on the day they said it would.
Absolutely super
Lovely helpful staff and very fast delivery with a good range of stock
First class
iId been looking for a decent, warm coat for the winter and after several online visits to other suppliers and a shopping trip without much success came across Cross Country. I'd decided on the Jack Wolfskin Helium- down filled jacket. Cross Country were by far the cheapest retailer and, even though I'd ordered between Christmas and New Year the order was despatched and delivered within two working days! Great service and value
great buy
Great purchase of a fabulous coat that I could not get elsewhere at that price. Also excellent delivery service. Very pleased
Best price excellent service!
£60 cheaper than other sellers and excellent service. Will recommend and will definitely shop again
Excellent Service
Ordered boots Sunday 28th December, received boots Tues 30th, couldn't have been delivered any quicker, excellent service
Outstanding Service
Easy website navigation, great pricing, consistent and timely communication, amazing delivery service, I cannot fault the experience.
Great product at a very good price, delivered exactly as promised.
We chose a Barbour coat that was being sold at about £80 less than the recommended price. The coat was perfect, the service was quick with instant order acknowledgement, very fast despatch notification and delivery that was fast and in the one hour window that we were advised of. Overall a really excellent company to deal with and I would not hesitate to recommend.
Very quick delivery and excellent communication
Was cautious about ordering as had not heard of company before. I need not have worried, delivery was amazingly quick (and during Christmas and New Year period as well). Received constant emails on delivery status and even received a delivery window so didn't have to stay in all day. Boots are wonderfully warm and comfortable, lovely quality. Can't wait to test how waterproof they are, puddles are a bit muddy at the moment and don't want to get them dirty :-) I would happily recommend the boots and Cross Country Style (Guisborough Priory Saddlery)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



