Crowd2Fund Reviews 211

TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

We had an issue withdrawing funds from our account because we lived in France for a while. Although it too a while for the issue to be fixed, the team were very helpful and made withdrawals for us ma... See more

Company replied

Rated 1 out of 5 stars

Avoid the reboot Britain campaign - there has been no interest payments for a year and your capital goes into crowd2fund equity which is worthless - you can’t sell it. I have lost thousands and it is... See more

Company replied

Rated 3 out of 5 stars

Think before you invest So I have been on the platform since 2021 and invested a bit in the first couple of years. Just £100 here and there diversified across many companies. I have not inv... See more

Company replied

Rated 5 out of 5 stars

Crowd2Fund were incredibly supportive from the beginning. They understood what we wanted to achieve and helped us to get that across in our pitch to potential investors. There were some slight miss... See more

Company replied

Company details

  1. Alternative Financial Service
  2. Department of Finance
  3. Investment Bank
  4. Investment Company
  5. Loan Agency
  6. Non-Bank Financial Service

Information provided by various external sources

We believe that finance needs to be fast, fair and flexible to meet today’s demands. Crowd2Fund is an alternative solution to an out-of-date financial system, and the only FCA regulated crowdfunding platform to offer 5 models of finance, across debt and equity investments. We provide great investment opportunities and simple finance, ensuring businesses get access to funds at competitive rates and investors get generous returns on their investments.


Contact info

3.3

Average

TrustScore 3.5 out of 5

211 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost
I am glad I have never took it further than just registering with the company but about to submit complaint to FCA - these guys are breaking the law and do not care!
Emailed a number of times - had a few responses with promises and then quiet... Beware as it looks like a proper scam

September 8, 2023
Rated 4 out of 5 stars

As a borrower my experience was very…

As a borrower my experience was very positive. Had no problem with communication and found the team very helpful. Crowd2fund made our expansion possible when other sources of finance were either not interested or quoting beyond ridiculous interest rates.

April 28, 2023
Unprompted review
Rated 1 out of 5 stars

They do not answer emails

They do not answer emails, support tickets and have removed their phone number due to ‘technical issues’. Lies. We not stupid. Give me my funds back or next communication is via my solicitor.

August 15, 2023
Rated 4 out of 5 stars

We raised funds through the platform quickly and effectively

We raised funds through the platform, as a more mature business we know our data, this helped our pitch.
Our raise went well, seemed to tick up very quickly and after a couple of weeks we were over the line so as a first experience very good.

May 23, 2023
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

A sincere thank you for your positive review. Your feedback truly brightened our day and bolstered our team's dedication.

Your endorsement reaffirms our commitment to excellence, especially in light of recent setbacks. We're honored to have earned your trust and are resolute in continuing to provide exceptional service.

We're excited to hear your campaign went well, and we're looking forward to working with you again in the future.

Warm regards,
Crowd2Fund Team

Rated 1 out of 5 stars

I have been trying too withdraw money…

I have been trying too withdraw money for several months but account won't let me and can't get hold of anyone

August 14, 2023
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Dear Liam, thank you very much for your feedback.

We are sorry to hear that you have been having an issue withdrawing your funds. Our withdrawal infrastructure is active and processing requests on a daily basis.

To assist you with this issue, could you kindly reach out to us via support@crowd2fund.com referencing 'Payment Issue'?

We can then further investigate this issue, as we are always happy to help.

Kind Regards,
The Crowd2Fund Team

Rated 1 out of 5 stars

I have been receiving texts and emails…

I have been receiving texts and emails every couple of hours telling me Inam one of 100 chosen to make special investments in cryptocurrency (which I don’t understand and wouldn’t touch with a barge pole!) in exchange I will be offered ‘special bonuses. The invitation is written in pigeon English, full of grammatical errors, so maybe someone has stolen their email list and is spamming it?

August 7, 2023
Unprompted review
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Reply from Crowd2Fund

Dear Peter,

We appreciate your feedback and concerns regarding the recent security incident. We want to assure you that we take this matter seriously and we have worked actively to address the situation.

You read more about the steps taken here: https://www.crowd2fund.com/news/update-on-suspicious-activity-and-mitigation-efforts

Our platform remains operational, and your ability to withdraw funds is intact. We understand the urgency and are dedicated to swiftly resolving any issues you may encounter.

Rest assured, our team is implementing robust measures to enhance security and safeguard your information. We remain committed to providing you with a secure and seamless investment experience.

For any technical assistance or questions, please reach out to us directly at support@crowd2fund.com. Your trust is of paramount importance to us, and we are here to support you every step of the way.

Thank you for your understanding.

Best regards,
Crowd2Fund Team

Rated 5 out of 5 stars

I have been using the app since 2 years…

I have been using the app since 2 years and it has it's technical glitches but the customer care team more than compensates for any issue that arises very promptly. I needed assistance with account info update and moving funds and I was given assistance within 10-30mins of raising a query over an email!

August 1, 2023
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Thank you sincerely for sharing your positive review. Your feedback has truly brightened our spirits and reinvigorated our team's commitment to excellence.

Your endorsement is a powerful reminder that our dedication to providing exceptional service remains unwavering, even in the face of recent challenges.

Your support is invaluable to us, thank you for choosing us as your partner.

`Regards,
Crowd2Fund Team

Rated 1 out of 5 stars

No response from questions asked

No response from questions asked. This has happened multiple times. The latest updates on an investment is well out of date and stated things would happen by X date and months after that passes still nothing. They don't seem to be interested in keeping customers up to date on their investments. Also showing my investment as 'successful' when in an IVA!! That's not success is it!

response: you've repeatedly failed to respond to my questions on your own site and now you want me to log a support ticket! Plain to see where your company is going wrong!

June 26, 2023
Unprompted review
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Reply from Crowd2Fund

Dear Peter, Please reach out to us at support@crowd2fund.com referencing S3. We appreciate your feedback and sincerely apologise for the delay in service. We completely understand your frustration and we will aim to get back to you within the next 24 hours.

Rated 1 out of 5 stars

58% Default Rate

Be very careful when using this platform. The Director Guarantee gives absolutely no protection. 58% of my investments are now in default. With cash bond interest rates being currently much higher why risk this platform. Cannot get my money out quick enough, which is also not easy.

May 17, 2023
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Reply from Crowd2Fund

Dear Garry, Please reach out to us at support@crowd2fund.com referencing S4. We appreciate your feedback and sincerely apologise for the delay in service. We completely understand your frustration and we will aim to get back to you within the next 24 hours.

Rated 5 out of 5 stars

Highly recommend.

I do not usually leave a review but I do not usually experience such great service. The whole team were great from start to finish, especially Chelsea and Russell. The timescales from going live to receiving the funding was exceptional and nothing was too much trouble for Chelsea. They kept me up to date and were very efficient and professional. I would highly recommend Crowd2Fund if you are looking for funding.

April 21, 2023
Unprompted review
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Reply from Crowd2Fund

Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us at Crowd2Fund!

Rated 5 out of 5 stars

professional lenders

whenever we use Crowd2fund they make the whole process easy and are very professional in guiding us through. we would fully recommend them to any business

December 16, 2022
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Dear Richard, Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us at Crowd2Fund!

Rated 5 out of 5 stars

There is a good quantity and quality of…

There is a good quantity and quality of companies that have the courage to borrow capital. You have a wide choice to balance your risks. My thumb is turned up.

September 1, 2022
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Dear Glauco, Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us at Crowd2Fund!

Rated 5 out of 5 stars

From start to finish the whole team…

From start to finish the whole team really gave me the time to answer all my questions and really helped me to understand how the platform works. Would definately reccommend them to any business looking for there services.

September 1, 2021
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us at Crowd2Fund!

Rated 5 out of 5 stars

Superb

An excellent fund raising experience. Could highly recommend. Communication great from start to finish.

December 1, 2020
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Dear Sam, Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us at Crowd2Fund!

Rated 5 out of 5 stars

Decent platform that makes it simple

Decent platform that made it simple to raise finance for our growing business. Simple process, with a friendly team behind it and pleased to have a real connection with those who backed the loan.

December 1, 2020
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Dear Andy, Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us at Crowd2Fund!

Rated 5 out of 5 stars

Knowledgeable, Simple and easy to work with

We worked with Crowd2Fund on our first campaign and it was pretty simple and straightforward process. The Team, specially Russell was very knowledgeable and easy to work with. Highly recommend them after using them once and this surely wont be our last time.

February 2, 2020
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Dear Mithra, Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us at Crowd2Fund!

Rated 5 out of 5 stars

A great plateform with excellent…

A great plateform with excellent service!

January 23, 2020
Unprompted review
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Reply from Crowd2Fund

Dear Guillaume, Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us at Crowd2Fund!

Rated 5 out of 5 stars

Fantastic and very professional…

Fantastic and very professional experience with the team at Crowd2Fund. We've raised the funds needed to accelerate the growth of our business which is very exciting. Thanks for an all-round great experience and wouldn't hesitate to recommend you to others looking for an innovative way to raise funds for business growth.

January 16, 2020
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Dear Robert, Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us at Crowd2Fund!

Rated 5 out of 5 stars

Awesome company to deal with

Awesome company to deal with. The whole team at Crowd2Fund are super helpful and are fantastic at what they do. Highly recommended.
Russell who I have been in contact with has been an absolute pleasure to deal with, calls and emails answered right away. No hesitations to recommend.

January 8, 2020
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us at Crowd2Fund!

Rated 4 out of 5 stars

Been registered since April 19

Been registered since April 19, very pleased with return, i do have a couple of loans that are behind and would really like greater and more frequent updates on those.
The site is very easy to use and I like the downloads buttons to extract details which are very helpful.
Carry on the good work!

November 22, 2019
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Dear Chris, Thank you for your review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us at Crowd2Fund!

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