I’ve had horrible experiences on CrowdStreet. Despite investing in the most trusted vendors there, all of my investments have done terribly. They all fell short even in year one from their commitment... See more
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See what reviewers are saying
They don't properly vet the companies presenting offers on their platform. I've lost the original equity invested on 2 out of 4 deals and am uncertain how the last two will close out. These are high... See more
4 areas for improvement 1. Enable holding funds in a pre-paid account so that deals can be funded quickly 2. DO NOT enable "INVEST NOW" until the presenters have presented their presentation. Q&A... See more
If you'd like to lose your investment money, this is the place to go. I invested in 4 Crowd Street multi-family projects about 3 years ago and 2 of them have completely collapsed and lost 100% of my m... See more
Company details
Written by the company
Crowd Street is a leading platform for direct-access private market investing. The company offers a carefully selected marketplace of alternative investment opportunities that have historically only been available to a small group of people. In addition to providing advanced tools, research, and insights to help investors confidently explore these exclusive opportunities, Crowd Street is also building a member experience rooted in trust and experience – working to further bridge the gap between investment opportunities and our members' financial ambitions. Learn more at https://www.crowdstreet.com/.
Contact info
10 E 40th St, Ste 1020, 10016, New York, United States
- (888) 432-7693
- ir@crowdstreet.com
- www.crowdstreet.com
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Does Crowdstreet have a clear vision?
I originally connected with Crowdstreet as a way to participate in Real Estate investments. I have largely held off investing because the early funds have not turned out to be managed as they were advertised, and as Crowdstreet grew rapidly, I became uneasy with the vetting process which Crowdsteet said was very tough and thorough. I think the pressure to bring deals to the table proved in numerous cases that this wasn't the case. I didn't really hear a "repentance" type of acknowledgement of this, especially while I am living with the consequences of these issues. What I heard is that Crowdstreet now has a rigorous vetting process. Well that is what I heard 5 years ago too. Also, I don't know that I fully understand or agree with Crowdstreet broadening out into other areas such as private debt, etc. There are plenty of full service investment advisory companies already. It appears that Crowdstreet now wants to become one too. It seems to me that Crowdstreet is wandering away from its original vision.

Reply from Crowd Street
Good content
Good content. Good location. Fun! Happy hour environment with excellent food.

Reply from Crowd Street
The Crowdstreet event was a wonderful…
The Crowdstreet event was a wonderful opportunity to personally meet the Crowdstreet team. We thoroughly enjoyed the chance to ask questions and share feedback with Crowdstreet. We were excited to hear Crowdstreet has great plans in the near future for their investors.

Reply from Crowd Street
The interface between Crowdstreet and…
The interface between Crowdstreet and Inspira needs to be more seamless. Each time I utilize IRA assets I need to constantly follow up to get the transaction done.

Reply from Crowd Street
Access to centralized marketplace of…
Access to centralized marketplace of CRE sponsors, and investments via structured, normalized deal evaluation approach. Centralized management of paperwork and progress. Over time, marketplace will help weed out shady sponsors, hopefully, and reward ethical sponsors.

Reply from Crowd Street
Excellent All-in-One CRE Investing Platform
CrowdStreet has been my primary source of CRE investment opportunities for almost a decade. They take great care in terms of which deals they bring to the platform, how they are presented, and in orchestrating and centralizing the investment process, follow-up and monitoring. Having everything in one place via CrowdStreet is another huge plus.

Reply from Crowd Street
Compared with the last event in SF
Compared with the last event in SF, the venue was uncomfortable. Previously, there was a reception area and then we moved to a larger room for the presentation. We were able to sit and talk notes on the presentation. At Selby's we had to stand and the audio visuals were too small for most to see.

Reply from Crowd Street
Great way to invest in Commercial Real Estate
CrowdStreet has brought many great offerings to their platform many brought high returns for me. Brings a layer of protection between investor and sponsor. Highly recommend.

Reply from Crowd Street
new products
It was good to put faces to names, talk with marketing, new vision discussion, compliance understanding and the company if on its way to the next level.
Be careful to not try and wear too many hats before perfecting the one that is presently on the head.

Reply from Crowd Street
Company was successful in this…
Company was successful in this presentation - helpful and interesting. No chairs for that long an evening was a mistake.

Reply from Crowd Street
The worst customer service I have ever…
The worst customer service I have ever experienced. I have invested through this platform for last 2 years. Recently I need to contact the customer service to update my accredited status, the only way to contact them is through email. They are not helpful at all! After I submitted all required documents, I received a confirmation letter. However in the website it still failed to show my current accredited status. I will not invest any money on it any more
Please do not invest with CS
Please do not invest with CS, they look to me completely broke. Please do not invest with CS. I am trying to login my account and cannot for more than one week. Nobody is returning the phone or email address. I am locked out my account during the tax period for more than 10 day .
Do not invest with them, they are broke financially.
I invested $25K in the Link Apartments…
I invested $25K in the Link Apartments (Post Investment Group). The quarterly reports are incomplete. They were supposed to use the money to refurbish around 200 apartments and now they claim they don't plan on doing this with no explanation as to what they plan to do with the money. No matter what question I ask I never get a direct or complete reply. I feel totally scammed.
Zero accountability
I have significant investments in various offerings via Crowdstreet. I am very very disappointed with the working of crowdstreet (CS) and I feel CS is falling really short on its fiduciary duties.
CS has asked Sponsors to submit a quarterly report but most of these quarterly reports are meaningless. They don't provide any relevant information. For e.g. one investment sends their financial details but no explanation on why they are off budget (expect 2M net income, actual is < 0.5M).
Many investments are making capital calls. These capital calls are after we are told everything is going very well. When a capital call is made, I expect CS to ask for completely new set of documents which lays out pay back time period. I have not seen this available or at least not in any easily consumable format. It is buried in new operating docs.
CS is overselling who is tenured sponsor and experienced sponsor. We are expected to take what the sponsor provides at its face value which may not be true.
As it stands today, I would not do any investments via CS.
Be careful
Be careful. It is not honest. Very bad platforms and investment. Minimum is $25000. I lost them all without any explanation.
A bunch of jokers
I've invested in 8 deals on CrowdStreet starting in 2018. One recent deal that I'm in went south, where a sponsor (Nightingale Properties) stole investors' money and bought watches, real estate, and First Republic call options with it. What did CrowdStreet do? They sent a number of emails claiming that this was not their fault, that they properly did their due diligence. What kind of legal settlement did they offer? Can you guess? They offered to loan the bankrupt entity $5M (<10% of funds that investors lost), which they will fully get back. In other words, they will likely get off Scott-free.
And this all precipitated their move to escrow accounts (um...maybe you guys should have thought of that sooner?). My favorite are the emails saying that they did their due diligence, despite the fact that there were articles in the Wall Street Journal citing the major omissions in the sponsor's performance record. In other words, they knew the sponsor was lying but they said no big deal, these guys are legit. And then they take no responsibility.
AVOID CROWDSTREET!
Hit or miss depending on the deal and…
Hit or miss depending on the deal and sponsor. I started investing on this platform in 2021 after Covid. I evaluated every single deal in 2021 and 2022, and in my opinion, only a handful 4-5 seemed solid, passed my own very serious due diligence process, and the numbers actually made sense. I subsequently only invested in 2 deals. Both sponsor has been communicative outside of the platform which is good. one is underperforming by 2% but still cash flowing, and the other one just took on additional debt to pay for the contruction, so neither are doing great.
As for the recent fiasco with the missing $60mil in the news, I do want to be fair and say that Crowdstreet could have done better with their due diligence but the assets were all terrible: Chicago office buildings? the WORST asset class in one of the worst cities with highest outward migrations. With everything in life, ALWAYS do your own DUE diligence and limit your risks.
Ho hum another crowd street loss in…
Ho hum another crowd street loss in the books. this time a mere 60 pct loss..
Not so fast with Crowdstreet investing
Some of their proven sponsors are failing clients. We lost $10K with a very proven sponsor and we can blame that on COVID if we want to. They lack solid management and direction it appears to me. Just my personal experiences and I have roughly $4 million is RE equites. I believe other investors will be losing money as well right now with “proven” sponsors due to headwinds we are facing in the economy. The RE deals just are not attractive and CS as a company seemingly lacks direction to pivot and face these challenges. This platform is not as shiny as one may believe and I own 100 doors on my own. I found another group called SNS capital who is not on CS or any other site who seems more prudent and disciplined and I have enjoyed the investment. My advice is to be wary looking to the future of the CS site.
Crowdstreet had inadequate diligence…
Crowdstreet had inadequate diligence procedures in place when they started off, resulting in at least one inept sponsor listing on their platform. That sponsor is Tapestry which is in the senior housing business. A number of their ventures have gone south and they came up with various excuses other than the real reason - they didn't know what they were doing. On top of that they have recently gone radio silent. I will never again invest in anything on this platform.
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