The Brilliant Staff at the Burton upon Trent Centre twice tracked down recipe for paints, that had been supplied to our contractor when we redecorated our business premises in August 23, so that we... See more
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Review summary
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What people talk about most
Reviews shaping this summary
My husband and I visited the Crown Decorating Centre in Wisbech last week. As always Richard gave us such a cheerful welcome back. His advice on paint and the relevant products is fantastic. We are... See more
Company replied
The level of service in the Charlton store is absolutely fantastic. Special praise must go to Alicija who was very knowledgable, incredibly friendly and patient with my requests for help. The centre... See more
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Absolutely superb customer service. I am a keen and frequent DIYer, and female. I have to fight imposter syndrome going into trade places! These guys are always above and beyond helpful, really good a... See more
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Company details
- Paint Store
- Decoration and Interior Design Store
- Do-it-Yourself Shop
- Home Improvement Store
- Paint Manufacturer
About Crown Decorating Centres
Written by the company
Premium quality Professional and DIY paints, accessories and decorating equipment from Crown Decorating Centres, available in-store and online.
Quality interior and exterior paints, including Crown Trade, Crown and Sandtex.
Search for your local store here.
Add a splash of colour to exterior wood with Sadolin paints, stains and varnishes.
Shop our extensive range of paints, accessories, tools and equipment.
Contact info
Hollins Road, BB3 0BG, Darwen, United Kingdom
- 0330 024 0309
- Crown.CRM@crownpaints.co.uk
- www.crowndecoratingcentres.co.uk
4.3
Excellent
716 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Good customer service and good value…
Good customer service and good value for money
October 23, 2025
Reply from Crown Decorating Centres
Thank you for taking the time to leave us a review :)
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Good experience
Product has great reviews (I haven't used it yet), delivery good - I got a call in advance so was able to help with access to our home which is slightly challenging.
October 19, 2025
Reply from Crown Decorating Centres
Thank you for taking the time to leave a review :)
Brilliant service
Ordered online Wednesday,said it would be available Monday.
Emily phoned next day said was available to collect.
Brilliant service. Thank you
October 23, 2025
Reply from Crown Decorating Centres
Wonderful thank you for taking the time to leave a review
Crown decorating centre Luton
Me and my wife visited the crown decorating centre windmill trading estate Luton and we were served by Eamon. From start to finish aiming was a pleasure to deal with he was honest professional and very helpful. He recommended we take a tester because the light in our house can be different. he was 100% correct. We went back to the store today and ordered 10 L of pint which we had mixed. It was proper old-fashioned service just how things should be. It was a pleasure to deal with Eamon and the crown decorating centre I will use you guys again.
October 23, 2025
Unprompted review
Reply from Crown Decorating Centres
Thank you so much for the feedback great to see our customers are happy with our service we will be sure to pass on your comments
Superb paint supply experience
Sally, Jay and Fin run the best paint supply and advice shop anywhere. The products are excellent and the service second to none. Great advice has helped us create a stunning refurbished home. Many thanks
October 23, 2025
Unprompted review
Reply from Crown Decorating Centres
Thank you so much for the feedback great to see our customers are happy with our service
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Great website and Excellent order process
Excellent order process, great website with all the information you need and with only a slight hiccup, really great communication from the local Crown store to resolve this with speedy delivery.
I have not used the product yet but it all looks and sounds good.
Highly Recommended thank you.
October 2, 2025
Reply from Crown Decorating Centres
Thank you for taking the time to leave a review, great to see that our customers are happy with the service
Whatca difference bury store is.
Whatca difference bury store is.
Management and staff are fantastic.
Definitely use bury from now on instead of rochdale.
Absalute brilliant service
October 20, 2025
Unprompted review
Reply from Crown Decorating Centres
thank you so much for your kind words, we will be sure to pass on your positive feedback.
Excellent customer services from th
Excellent customer services from the Plymouth branch tracing my paint . Prompt too .
October 12, 2025
Reply from Crown Decorating Centres
Thank you so much for taking the time to leave a review we will be sure to pass on the positive feedback to our Plymouth Store
Very pleased with the service
October 11, 2025
Reply from Crown Decorating Centres
Thank you so much for taking the time to leave a review
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Good communication
October 11, 2025
Reply from Crown Decorating Centres
Thank you so much for taking the time to leave a review, we appreciate all feedback
Understaffed but competent
Orpington branch looked understaffed as there was only one person in store while 3 of us were being served, so had to wait a while. Otherwise, decent service from a competent chap.
October 9, 2025
Reply from Crown Decorating Centres
Thank you so much for taking the time to leave a review, we will be sure to pass on the feedback
Great Service
Always get great service from the Sunderland branch. Simon the manager who I spoke with helped me with which would be the best products for what I wanted. Very happy with the results!
October 10, 2025
Unprompted review
Reply from Crown Decorating Centres
Thank you for taking the time to leave this review we really appreciate it and will be sure to pass on the details. Thank you again
Fast, simple and easy
Fast, easy and simple to order. Delivery arrived when promised - on time. Polite and courteous driver . Good information on website about the item
September 27, 2025
Reply from Crown Decorating Centres
Thank you for taking the time to leave a review - great to see that you have had a positive experience
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Reply from Crown Decorating Centres
Thank you for leaving a review, we appreciate all feedback
The staff are always helpful even…
The staff are always helpful even though did not have the right product . Always plenty of useful advice .
October 1, 2025
Reply from Crown Decorating Centres
Thank you for taking the time to leave a review, we really do appreciate all feedback
Great service and super friendly staff
Fast, very friendly and professional service. Great selection of products. Highly recommended
September 29, 2025
Reply from Crown Decorating Centres
Thank you for taking the time to leave a review great to read that you have had a positive experience at one of our stores.
5ltrs of Sadolin paint was delivered…
5ltrs of Sadolin paint was delivered the next morning to my door. Good discount on the Retail price. Excellent service.
September 14, 2025
Reply from Crown Decorating Centres
Thank you for taking the time to leave a review, wonderful to know that you have had a positive experience at one of our stores.
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good service
helpful advice when in the shop then easy to order on line and contacted when paint was ready.
September 27, 2025
Reply from Crown Decorating Centres
Thank you for taking the time to leave a review, wonderful to know that you have had a positive experience.
Reply from Crown Decorating Centres
Thank you for leaving a review, we appreciate all feedback and we will ensure our Poole store is updated :-)
Reply from Crown Decorating Centres
Thank you for your kind words
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