Crystal Clear Telecom Ltd  Reviews 79

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and responsiveness. Many people appreciate the outstanding customer service, noting that the team is always available, quick to address concerns, and provides clear explanations. Consumers frequently mention the prompt response times, with issues often resolved quickly and efficiently. Reviewers also value the company's ability to understand their needs and act as a trusted partner, offering reliable and professional support.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the efficiency,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness,... See more

Response time

Consumers consistently express satisfaction with the response times. Reviewers highlight that the team is... See more

Based on these reviews

Rated 5 out of 5 stars

Crystal Clear have provided our telephone systems for several years. They are supportive in every way, whether that is account reviews, even saving us money, or technical support which they respond to... See more

Rated 5 out of 5 stars

CCT have provided our broadband and telephone services for many years. We originally brought our telephone system from them too. Direct access to people with the necessary technical skills to answe... See more

Company replied

Rated 5 out of 5 stars

I recently switched to CCT and so far I’m very happy with the service. The installation was quick and straightforward, and everything was set up on time. The internet speed is excellent and very... See more

Rated 5 out of 5 stars

We have been using this company for 8 years now, moving from BT. They answer every time within a few rings, sort issues within the hour and understand clents needs. We have 18 connections with them ac... See more

Rated 5 out of 5 stars

As an independent data cable installer i often get asked to recommend a supplier for telecoms and Wi-Fi installations. I have dealt with Crystal Clear Telecoms for many years and always found them... See more

Rated 5 out of 5 stars

I have been using Crystal Clear Telecoms for over 12 years supporting me with my business needs. Consistent high quality customer service and products that I do not need to spend time worrying about.... See more

Rated 5 out of 5 stars

I have used CC Telecom for many years with my business and had 0 problems in that time. Scott and the team always quick to resolve any minor issues and are genuinely fairly priced and helpful. I... See more

Rated 5 out of 5 stars

The team at Crystal clear are always super responsive no matter how big or small the request. Been working with CCT for almost 4 years now and never had any issues and the team are always a pleasure t... See more

Company replied

Rated 5 out of 5 stars

Crystal Clear Telecom have been our telephone supplier for 10+ years. They have always been prompt to answer any enquiries and very easy to get hold of. We would highly recommend their services.

Rated 5 out of 5 stars

Extremely competitive pricing tailored to my specific requirement. Very easy communication and non pushy sales throughout, felt like they were truly looking to become a partner rather than see me as '... See more

Rated 5 out of 5 stars

Crystal clear are a great company to deal with. They take care of my mobiles and office phone system which runs smoothly. They are always easy to reach, prompt and helpful. Matthew has alway been espe... See more

Company replied

Rated 5 out of 5 stars

WE have been with CCT for about 3 years now for both land line and mobile and must say they are great. Everything works which i would expect. The thing that makes them stand out is their customer... See more

Company replied

Rated 5 out of 5 stars

Crystal Clear have always been totally upfront, easy to talk to clear and easy to understand. Never pushing more on you than you need, and helping with every question you could possibly need.

Rated 5 out of 5 stars

Having had our services with Crystal Clear for a number of years now, I have found them to be wonderful! Don't get me wrong, there have been hiccups in our own changes as a new company... although the... See more

Rated 5 out of 5 stars

As a small business owner, I don't have much time to deal with every single element in running a business. Scott and his CCT team really take care of everything we need for our mobiles. Great value se... See more

Company replied

Rated 5 out of 5 stars

I have used Crystal Clear Telecoms as a telephony provider for a number of years in many of my clients. The feedback from my clients is nothing but positive, and i back this positivity as quotes ar... See more

Company replied

Rated 5 out of 5 stars

We have had a partnership with CCT for a number of years now. We have enjoyed a great relationship with all the team at CCT; their communication is very good and they've always acted in a professional... See more

Company replied

Rated 5 out of 5 stars

We are a partner of Crystal Clear and have rolled out their phone services to multiple clients across the UK. The service has been exceptional and would highly recommend them.

Company replied

Rated 5 out of 5 stars

We’ve had an excellent experience with Crystal Clear! Every time we’ve needed assistance, their team has answered promptly, professionally, and been helpful. They always answer calls quickly and tak... See more

Rated 5 out of 5 stars

Crystal Clear have been a great company to alige with. The team are always very knowledgeable and the service we receive is very professional. They will always look into ways to make something happen... See more

Company replied

Rated 5 out of 5 stars

Great customer service Always looked after and respond very quickly when needed as well as being in touch to nudge us when needed too on renewals.

Rated 5 out of 5 stars

Just upgraded to Digital with Crystal Clear and Daren Emmons was great assistance with the change over, the whole operations ran smoothly as they know what they are dealing with, they dealt direct wit... See more

Rated 5 out of 5 stars

Great customer service and very efficient - just what was needed our business. We have just upgraded to full-fibre and would certainly recommend.

Rated 5 out of 5 stars

Always a pleasure to work with and over 5 years we have never had to ask twice when there is an issue. Highly recommended

Company replied

Rated 5 out of 5 stars

Crystal Clear Telecom delivered service that’s nothing short of exceptional. From communication to delivery to installation, they were fast, sharp, and absolutely flawless. They don’t just meet expect... See more

Rated 5 out of 5 stars

We have used Crystal clear for over 9y. They have always been very helpful and approachable. Quick to respond to issues.

Rated 5 out of 5 stars

We've been with CCT for several years and the service they provide is excellent. Extremely efficient and helpful also.

Rated 5 out of 5 stars

The Crystal Clear team are always very helpful and responsive. Pricing has always been fair and competitive. Can certainly recommend their services.

Rated 5 out of 5 stars

Great service and really good and quick communication . Have been customers for many years and would highly recommend . Efficient service and customer support .

Rated 5 out of 5 stars

There engineer was on time and install the equipment as was required and all worked correctly first would hesitate to recommend them to all of my contacts especially Tony Buckley who was on top of the... See more

Rated 5 out of 5 stars

Crystal Clear is a great choice, thanks to the friendly and supportive nature of Scott Gower-Smith. I highly endorse it.

Rated 5 out of 5 stars

having delt with the company from their start up , i can confirm that they are most helpful when any problems should arise with the system and deal with it promptly and efficiently and they are alway... See more

Rated 5 out of 5 stars

Great company always at the end of the phone if there’s a question or issue

Rated 5 out of 5 stars

CCT provide us with a professional, reliable service with excellent back up and customer service. Very competitive terms and no hidden fees like other telecom companies. Would definitely reccomend.

Rated 5 out of 5 stars

Great service Matt’s a top bloke got me out of trouble a few times whilst working abroad

Company replied

Rated 5 out of 5 stars

Scott Gower-Smith is approachable and helpful. I would recommend Crystal Clear


Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Telecommunications Equipment Supplier

Written by the company

VOIP, FTTP, Broadband, Mobiles, Sim only, Payment process, iPhone, 02, EE, Three, Vodafone, Telecoms installs, Leased Lines 10GB/10GB, payment solutions. Sales quoting system. SAAS products


Contact info

4.9

Excellent

TrustScore 5 out of 5

79 reviews

5-star
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1-star

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Rated 5 out of 5 stars

I recently switched to CCT…

I recently switched to CCT and so far I’m very happy with the service. The installation was quick and straightforward, and everything was set up on time.

The internet speed is excellent and very reliable, with no issues since it went live. Customer service has been helpful and responsive whenever I had questions. A big thank you to Abie, Matthew and Mike.

Overall, great value for money and I would definitely recommend this provider.

December 16, 2025
Rated 5 out of 5 stars

Just upgraded to Digital with Crystal…

Just upgraded to Digital with Crystal Clear and Daren Emmons was great assistance with the change over, the whole operations ran smoothly as they know what they are dealing with, they dealt direct with our IT company and assisted another issue at another branch, to help the business get up and run smoothly. This I am grateful for as the other company could not help.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality service for my business

I have been using Crystal Clear Telecoms for over 12 years supporting me with my business needs. Consistent high quality customer service and products that I do not need to spend time worrying about. Good team and good value.

December 5, 2025
Rated 5 out of 5 stars

I have used CC Telecom for many years…

I have used CC Telecom for many years with my business and had 0 problems in that time. Scott and the team always quick to resolve any minor issues and are genuinely fairly priced and helpful.

I would never hesitate to recommend them and their services, truly 5 star!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Crystal Clear Telecom Sets the Bar

Crystal Clear Telecom delivered service that’s nothing short of exceptional. From communication to delivery to installation, they were fast, sharp, and absolutely flawless. They don’t just meet expectations — they redefine them. Truly next-level.

December 3, 2025
Rated 5 out of 5 stars

A genuinely excellent team.

Extremely competitive pricing tailored to my specific requirement. Very easy communication and non pushy sales throughout, felt like they were truly looking to become a partner rather than see me as 'just another commission'. They provided cost effective solutions to all concerns I had. A genuinely excellent small team.

November 21, 2025
Rated 5 out of 5 stars

Wi-Fi install in Marlborough

There engineer was on time and install the equipment as was required and all worked correctly first would hesitate to recommend them to all of my contacts especially Tony Buckley who was on top of the situation from the start

November 5, 2025
Rated 5 out of 5 stars

Crystal Clear Telecoms

As an independent data cable installer i often get asked to recommend a supplier for telecoms and Wi-Fi installations.
I have dealt with Crystal Clear Telecoms for many years and always found them to be the easy to deal with and honest in price and time scales for suppling equipment.
the person I deal with mostly is their salesman Antony Buckley who is always available to take a call from me or one of my customers maybe not 24 hours a day but almost.
I have no problem giving this company a 5 star review
Their installation team is second to none and normally require only one visit to complete the work required

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, professional and helpful

We’ve had an excellent experience with Crystal Clear! Every time we’ve needed assistance, their team has answered promptly, professionally, and been helpful. They always answer calls quickly and take the time to explain everything clearly, which makes troubleshooting or getting information easy and stress-free.

It’s great these days to find a company that values both reliability, efficiency and genuine customer care. Highly recommend them to anyone looking for dependable communication services backed by friendly, knowledgeable support.

October 31, 2025
Rated 5 out of 5 stars

Superb Telecoms Provider

Crystal Clear have provided our telephone systems for several years. They are supportive in every way, whether that is account reviews, even saving us money, or technical support which they respond to instantly. We always feel very well looked after and that nothing is too much trouble. I would strongly recommend them.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Top service

We've been with CCT for several years and the service they provide is excellent. Extremely efficient and helpful also.

October 21, 2025
Rated 5 out of 5 stars

Helpful and Responsive

The Crystal Clear team are always very helpful and responsive. Pricing has always been fair and competitive. Can certainly recommend their services.

October 16, 2025

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