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CSGORoll Reviews 2,624

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 334 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with recent updates, stating that these changes have negatively impacted the user experience and made the platform less enjoyable and rewarding. People frequently reported that the website has become slow, laggy, and buggy, with issues like freezing case battles and loading problems making gameplay frustrating. The changes to the reward system, particularly the daily free boxes and XP gain, were a major point of contention, with many feeling that their progress was nullified and loyal users were being penalized. Conversely, a small portion of people felt satisfied with the customer service, describing it as helpful and responsive, and some appreciated the site's design and variety of games. A few other people also felt that the site still offered good features and was enjoyable, even mentioning positive experiences with winning and profiting.

What people talk about most

Website

Clients share negative opinions on the website, with many reviewers expressing dissatisfaction and calling it... See more

User experience

People report ambiguous experiences with user experience, with some customers finding the site easy to use,... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers praising the fast, friendly, and helpful... See more

Product

Customers consistently express disappointment with the product, particularly regarding significant nerfs to... See more

Upgrade

Reviewers express widespread dissatisfaction with recent upgrades, with many feeling that the update has... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The interface is pretty slow and outdated but still carries nice features. Alot on diversity in games and good skin withdrawal options!

Company replied

Rated 1 out of 5 stars

New update is poorly made and makes csgoroll look like a mmorpg game. You need to upgrade your "character", daily free boxes were ruined and they decided to change completely working system in to a cl... See more

Rated 1 out of 5 stars

Made xp gain $1=400xp to $1=5xp, while needing to level up to open rewards monthly. whole site lags worse than ever before and staff and mods just lie blatantly to save face (mobile has never worked a... See more

Company replied

Rated 1 out of 5 stars

constant nerfs to rakeback, and bots are always not sending trades. This site was something good before no idea what theyre trying to do with these updates. go to another site this one is NOT wort... See more

Company replied


Company details

  1. Events & Entertainment

Written by the company

CSGORoll is a leading Counter-Strike skins trading and gaming platform, pioneering fair, secure, and community-driven experiences for nearly a decade. With industry-leading security, fairness, and player protection, we offer a trusted marketplace for CS2 skins and an array of gamified experiences that elevate the excitement of trading and unboxing. CSGORoll's diverse game modes including Case Battles, Crash, Dice, Plinko & more. Our customers can list and trade CS2 skins easily within a safe, verified marketplace. We ensure that every game result is random and transparent via our Provably Fair System. As the first age-verifiying platform, CSGoRoll has been pioneering responsible gaming standards in the industry. Committed to player protection and fraud prevention, we are using industry-leading security features. Our community is at the heart of what we do, and we love engaging with our users.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

best site ever love it

June 17, 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Berk!

Thanks for the amazing feedback! We’re thrilled to hear you’re enjoying the platform and love your experience with us.

We appreciate you taking the time to leave a review.

Best regards,
CSGORoll Team

Rated 5 out of 5 stars

Gamba is a gamba

Listen it is gambling at the end of the day.. People are going to be on here mad they lost saying it's rigged. Sometimes it does feel rigged but isn't that pretty much anywhere you gamble lmao? Customer service is great, they offer great features as well. I won today and profited overall on every dollar I've put into the site. It is possible to win, gamble responsibly if you try the site and have fun.

June 15, 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey John!

Thank you for taking the time to share your perspective.

We're glad to hear you've had a positive experience with both the platform and our support team.

Best regards,
CSGORoll team

Rated 5 out of 5 stars

I pretty like it

I pretty like it, I use them to unbox cs skins and trade cs skins.

June 15, 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi minako,

Thanks for the 5⭐! Glad to hear you're enjoying the platform.

We appreciate the support and are happy to have you as part of the CSGORoll community.

— CSGORoll Team

Rated 5 out of 5 stars

Fast support

June 10, 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi,

Thanks for the 5⭐!

Glad to hear the support team was able to help you quickly. We appreciate you taking the time to leave a review.

— CSGORoll Team

Rated 1 out of 5 stars

It works really bad

Website works horribly. I can't watch any battles nor look if I won or not, the lag is constant.

June 9, 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi Pablo,

We’re not aware of any widespread issues affecting battles or result visibility at this time. Battle outcomes are processed automatically on the server, and results can always be checked through the battle history regardless of how the animation is displayed.

If you're experiencing constant lag, it may be related to a local connection, browser, device, or session-specific issue rather than the platform itself. Our support team would be happy to take a closer look if you provide more details.

— CSGORoll Team

Rated 5 out of 5 stars

fast and trustfull

fast and secure cs2 gambling platform instant withdraws no bs

June 9, 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Cypriot!

Thanks for the great feedback! We’re glad to hear you’ve had a smooth experience with quick withdrawals and the platform overall.

We appreciate you taking the time to leave a review.

Best Regards,
CSGORoll Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

After winning a bet on an esports team

After winning a bet on an esports team, I've got a ban due to "exploiting restrictions in the game mode Esports". Mind you, a day before, I lost on an esports bet and nothing happened. THIS SITE IS A JOKE, DON'T USE IT.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

The site is laggy sometimes but overall…

The site is laggy sometimes but overall this site is the best one ive played always gonna get a heated battle going if you know what to do and its fun figuring out the system. I dont want the site to change anymore i love how its turning out

June 1, 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Teemo!

Thanks for the feedback! We’re glad to hear you’re enjoying the platform, the battles, and the overall experience.

If you continue to encounter any performance issues, please reach out to our support team with some details so they can investigate further.

We appreciate you taking the time to share your experience.

Best Regards,
CSGORoll Team

Rated 5 out of 5 stars

Great Support Great Side ..

Great Support Great Side ... just perfect

June 7, 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Chris,

Thanks for the great feedback! We’re glad to hear you’ve had a positive experience with both the platform and our support team.

We appreciate you taking the time to leave a review.

Best Regards,
CSGORoll Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

straight to the point and fast

straight to the point and fast

June 3, 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi,

That's exactly what we aim for! Thanks for the 5 stars.

We're glad the experience was straightforward and quick. Thanks for taking the time to leave a review.

— CSGORoll Team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Absolutely impressed by the speed and…

Absolutely impressed by the speed and quality of the support team. They need to get a raise for sure especially my man -Peg He is a real hero , responded in within a minute of my email that i sent. Absolutely impresive

June 1, 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi Rokas,

Thank you for the amazing feedback! We're delighted to hear that the team was able to help so quickly and make the experience a positive one.

We'll be sure to pass your kind words on to Peg, and we're sure he'll appreciate being called a hero 😄

Thanks for taking the time to share your experience and for being part of CSGORoll.

— CSGORoll Team

Rated 4 out of 5 stars

Updates 2026

New design, New stuffs, exclusive modes.
A lot of New things and chances to do the site much better

May 21, 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi Luiz,

Thanks for the feedback! It's great to hear you're enjoying the new design, exclusive modes, and the updates we've been rolling out this year.

We're constantly working on improving the platform, and it's always nice to see users noticing the progress. Thanks for being with us on the journey.

— CSGORoll Team

Rated 4 out of 5 stars

I love the versatility of roll with all…

I love the versatility of roll with all the games and withdraw options it makes it fun and easier than most other sites I’ve had more losses than wins but my wins have been okay enough to keep me here

May 27, 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hey Steven,

Thanks for the feedback! We’re glad to hear you’re enjoying the variety of games and withdrawal options on the platform.

We appreciate you taking the time to share your experience.

— CSGORoll Team

Rated 5 out of 5 stars

I love csgoroll

I love csgoroll. It is very friendly community and moderation team! I like that there is case battles and crypto cash outs. I hope they add upgrader like hype drop or something like that ;D

April 20, 2026
Unprompted review
CSGORoll logo

Reply from CSGORoll

Hi,

Really appreciate the kind words, glad you’re enjoying the community, the moderation team, and our features.

Thanks for being part of CSGORoll!

— CSGORoll Team

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