CTEK Reviews 

Great after sales service helping identify a problem on my boat

Great product, easy to use and the app makes it the perfect addition for any exotic car owners collection
Thank you

This is my second charger - seems to be top unit on the market these days.

Easy to find which charger worked best for my 2 cars and then package the components I needed to make the battery hookup easy. I had used one for years on my Porsche and it was so easy and convenient and my battery lasted more than 10 years because it was always kept charged.

Well first I own several chargers from Ctek and I love all of them they perform great. I switched from another company because I would go to start something that was sitting and connected to one of their chargers and the battery would be dead and yet every time I would check the charger indicator light it was green. So back to Ctek I was stupid I forgot to unplug one of my chargers and I started pulling away and It pull the connector apart so the unit was dead in the water. I always in the past remembered to unplug it so what happened? A senior moment I guess. So I contacted customer support and left a message and shortly afterwards they contacted me back. I truly wasn't expecting a response back that fast. The customer service representative asked me some questions and for me to send some pictures and to my surprise they were sending me a unit that is supposedly refurbished and I'm thrilled with that. I'll be back up and running soon. I already have a shipping delivery date. All I can say is Awesome and I definitely without any doubts recommend Ctek you won't be sorry.
I'll be placing a reminder flag on my steering wheel next time I plug in my replacement unit
Thanks again Ctek

I needed a trickle charger for a 2020 Mercedes-Benz S560. The way the dealer installed the charger, I could not get the charging box outside of my trunk area. I had it installed at the trunk because of my garage setup.

I reached out to CTEK so see if they sold any extension cables. Unfortunately, for some reason, their name brand extension cables don't work with Mercedes-Benz even though they are OEM. So CTEK sent me a replacement charger and cables free of charge.

My MUS 4.3 was past warranty & I had a failure in the quick connect. THE CTEK rep confirmed that the unit itself was OK & the issue was the connector.
He sent me a new cord at N/C.
While I waited for the part to arrive to repair my MUS 4.3, I purchased a new MXS 5.0. I will use both on different cars.

Been using on my Porsche during winter for years no issues. Customer service is excellent. Highly suggest.

I really love the product, it reconditioned my battery that died the 2nd time because of a bad alternator. Took it couple days of course, but it did the job!

I purchased my first CTEK charger in 2008. I still have it and it still works fine, I’ve had three more since and still have all of them, two years ago I wanted a battery management system for my off grid camper and purchased a three part system consisting of a D250SE and a smartpass 120S combined with a MXS 25 pro lithium charger, the system controls three 100w solar panels and a Fogstar 460ah lithium battery, the system has worked faultlessly for two years, I followed one of CTEK’s installation videos for guidance and no problems at all, a first class manufacturer offering advice when needed.

Easy install and a proven winning product.

My representative Leo was brilliant and his guidance helped me purchase the MXS 5.0 POWER KIT NA as my older charger as failing. I have always used CTEK and extremely satified with the quality and performance of their products.

They shipped me the wrong item. In addition there was no paperwork in the box, nor was any emailed to me.
Addition:
CTEK responded promptly and agreed to ship me the correct item. I am impressed by the responsiveness and good business practices.

Fast and honest, they gave me a refund on my shipping because they are so close to me.
Amazing product, app is a little behind.

Great product, I bought two!
Works great!

Product works as expected.

shipping was slow. Very nice product.

Fast shipping. Great high quality battery charger

On 26/01/2026 I contacted CTEK that the MSX 5:0 Battery charger was not behaving correctly which I purchased on 25/05/2015 so it was well out of warranty, they asked me to send the charger to them including the case number they had sent me so they could check it out, on the 29/01/2026 CTEK as a goodwill gesture agreed to replace the charger free of charge and it arrived on the 06/02/2026, that’s the way to look after customers and I recommend CTEK in their on nonsense approach to their customers.