afterv eaiting an erxtra day for delivery we found that our parcel had been addressed wrong . it had ben addreesd to no 27 frobisher drrive instead of 26 frobisher drive. my other complaint is that wh... See more
Location
Switch locationUnit 1 Berryden Retail Park, Berryden Road, AB25 3SG Aberdeen, Aberdeen City, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The outstanding service provided by "Marian" at Currys,Berryden,Aberdeen was excellent! The item I was looking for not currently available, but he managed to organise for one to be delivered to sto... See more
We have been back & fore these last 2 months because my mums washing machine & tumble dryer did not match. It was only when I rated them 0 on trust pilot they got in touch. General Manager got in touc... See more
Bought an ID mobile plant with a phone from Currys, but signal was very poor, especially at home. People often could not reach me because I had little or no reception
Company replied
Company details
- Appliance Store
- also in
- Cell Phone Store
- Computer and Accessories Store
- Electronics Store
- Kitchen Supply Store
- TV store
About Currys - Aberdeen Berryden
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit 1 Berryden Retail Park, Berryden Road, AB25 3SG, Aberdeen, Aberdeen City, United Kingdom
- 03445610000
4.6
Excellent
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was well attended to professionally
I was well attended to professionally, and also advised on best possible options. The service was great and the staff was very professional
August 25, 2026
Excellent customer service
I just wan to take this time out to appreciate the customer service representatives by the name Mr Chuks that attended to me during my visit to the Berryden branch ,he took his time to explain to me the various products and their differences.His level of professionalism is outstanding and his knowledge of the various products.
I wish him all the best in his work.
August 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Took a while to get the order even tho…
Took a while to get the order even tho wasn’t busy but good knowledge of the products from the employees
August 25, 2026
Reply from Currys - Aberdeen Berryden
We appreciate your feedback. We're glad our team's product knowledge was helpful. We are working to improve our service speed for all customers.
Very helpful staff
Very helpful staff, showed us a number of products we where after.
Made the purchasing the product simple and easy.
August 22, 2026
TERRIBLE - Acer 14 laptop - WARRANTY AND SUPPORT IS COMPLETELY POINTLESS
Case 550421
Currys’ handling of Case 550421 shows a clear pattern of poor service, contradictory information, and failure to meet basic obligations under the Consumer Rights Act 2015. Across nearly four weeks, Currys repeatedly ignored emails, failed to supply evidence, and issued guidance that directly caused financial loss.
Summary of Failings....
Failure to provide evidence - Despite multiple requests, Currys never supplied a clear photo of the alleged “water damage” or any Acer fault‑finding report.The only image provided was blurred and unusable. We had a look in ports and they looked completely fine.
Contradictory and misleading information.
Currys advised the motherboard costing more than the laptop itself was scrap and stated laptop had been fault found by Acer. Acting on this, the device was disposed of. Weeks later, Currys admitted this was incorrect (their fault) and asked ME whether it should now be sent to Acer. This reversal is unacceptable and caused direct financial loss!
Non‑existent communication — Emails sent on 22 August received no reply. From 26 August to 17 September, Currys responded only twice,and only after a public review. Formal complaints were ignored entirely.
Breach of statutory obligations — Currys failed to repair, replace, or provide evidence of the fault. Their actions fall below reasonable care and skill and breach warranty and consumer‑rights requirements.
Dismissive final response — Currys’ closing communication was abrupt, stating further emails “may not receive a reply” effectively shutting down the complaint without resolution.
August 19, 2026
Unprompted review
Reply from Currys - Aberdeen Berryden
Hi, I am concerned to learn of your experience regarding your repair, this doesn't sound like our usual level of service. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR81685. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Thanks – Shauna
Bought a tv from Currys
Bought a tv from Currys. Arrived well packaged and is great value for money! Thanks
August 16, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.