Currys - Basingstoke Reviews 

48
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TrustScore 4 out of 5

4.2

Unit 5-6 St Michaels Rt Pk, Harrow Way, RG22 4AZ Basingstoke, Hampshire, GB

•

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See what reviewers are saying

Rated 1 out of 5 stars

Total incompetence, weeks of bungling from the local store, overseas call centres completely out of touch with the paying customer. I could write a whole book about the still ongoing experience. I wi... See more

Company replied

Rated 5 out of 5 stars

Bought a new TV. Was given very good service and advise from salesman Joe on best fit for us as TV Specifications are very different from last one we bought. On separate visit got speedy Tech advise... See more

Rated 5 out of 5 stars

VERY KNOWLEDGEABLE AND EFFICIENT YOUNG MAN HELPED ME SELECT A NEW LAPTOP RECENTLY WHICH HAPPENED TO BE ON SPECIAL OFFER, BUT WAS MORE THAN ENOUGH FOR DOMESTIC USE.

Rated 5 out of 5 stars

Priscilla was very helpful in the shop & very knowledgeable. Delivery was efficient & the delivery men were very careful & our space was quite difficult to achieve. All very professional


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Basingstoke

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 5-6 St Michaels Rt Pk, Harrow Way, RG22 4AZ, Basingstoke, Hampshire, United Kingdom

  • 03445610000

4.2

Great

TrustScore 4 out of 5

48 reviews

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4.2

All reviews

(48)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, with fast and hassle-free delivery. You receive the items you order quickly and without any problems.

October 21, 2026
Rated 5 out of 5 stars

AirPods 5

Ordered online, fast confirmation and really quick delivery even though the item was small.

October 15, 2026
Rated 1 out of 5 stars

Total incompetence

Total incompetence, weeks of bungling from the local store, overseas call centres completely out of touch with the paying customer. I could write a whole book about the still ongoing experience. I will never purchase anything else from this shambles of a so called organisation.

October 3, 2026
Currys  - Basingstoke logo

Reply from Currys - Basingstoke

Hi Richard,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Rated 3 out of 5 stars

Good in store customer service

The chap in store was very helpful and easy to deal with. However, the delivery tracking was useless! We had to wait at the house, which we don't live in, for 4 hours before we heard that you were about to arrive!

October 8, 2026
Currys  - Basingstoke logo

Reply from Currys - Basingstoke

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 1 out of 5 stars

Awful service

Awful service - you walk in and even when they see you they don’t offer to help! And when you FINALLY find someone to help - you may as well talk to a block of cheese as they don’t understand what you want and seem so disinterested!

October 7, 2026
Currys  - Basingstoke logo

Reply from Currys - Basingstoke

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.

CUR75898

Rated 3 out of 5 stars

Needed batteries in a hurry

Needed batteries in a hurry, okay but not a great shelf life. these thing are released with a 5 year operating window, The pack supplied has only 3 years left.

October 7, 2026
Currys  - Basingstoke logo

Reply from Currys - Basingstoke

Hi,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

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