Currys - Cardiff Culverhouse Cross Reviews 

45
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TrustScore 4.5 out of 5

4.4

Unit 1 Brooklands Retail Park, Culverhouse Cross, CF5 6XW Cardiff, South Glamorgan, GB

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Rated 5 out of 5 stars

Went to currys as local to us Bought f freezer & w machine Both delivered same week also took f freezer away for £25 brilliant Becky served us knowledgeable & friendly Fantastic service kitche... See more

Rated 5 out of 5 stars

Great range of products as always. The member of staff who advised me on a laptop and a washing machine was absolutely great! He gave honest and practical advice and at no point tried to sell me the m... See more

Rated 4 out of 5 stars

I found ordering on line difficult but that’s probably because I’m 97 next month .I had a query about meds left in the removed fridge your assistant was very helpful

Rated 5 out of 5 stars

I went to look at a home printer as mine had broken that morning and the young man was so helpful ! I would reccommend Curys for the service they gave from the entering the store to the check out .


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Cardiff Culverhouse Cross

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 1 Brooklands Retail Park, Culverhouse Cross, CF5 6XW, Cardiff, South Glamorgan, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

45 reviews

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4.4

All reviews

(45)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Washing machine…

Always great experience you get to choose your delivery date and they take your old one away for a small fee and the delivery men very friendly and chatty.

October 18, 2026
Unprompted review
Rated 5 out of 5 stars

Was served by a gentleman named Daniel…

Was served by a gentleman named Daniel in Culverhouse Cross(Cardiff) was extremely helpful even when the kids were playing hide and seek he was polite and very professional in knowing exactly what he was talking about when I purchased a television there,thank you Dan

October 13, 2026
Rated 5 out of 5 stars

Really helpful and well informed staff!

Great range of products as always. The member of staff who advised me on a laptop and a washing machine was absolutely great! He gave honest and practical advice and at no point tried to sell me the most expensive models. He listened and suggested, which is exactly what I wanted. He checked the new stock in case my laptop had been delivered that morning - it had - so I didn't have to go back to collect. He was very knowledgeable about the products discussed and actually listened to requirements. Because he wasn't 'pushy' with the sale of the laptop, and found me a reasonably priced one, I also bought a washing machine (which I had to do in the next couple of weeks anyway). Again, sensible advice, considered recommendations and sat down with me to go through online options to find exactly what was required. Thank you Louis!!

October 7, 2026
Rated 1 out of 5 stars

Appalling service in the Culverhouse…

Appalling service in the Culverhouse store this evening. So poor, we left the item behind. Tried to raise a complaint via live chat however, could not speak with an agent and diverted to call customer services where I spent 20 mins on hold having to listen to a message stating I could chat via live chat if I didn't want to wait, when this service was unavailable. Making it hard to raise an issue. Poor service all round

October 10, 2026
Unprompted review
Currys  - Cardiff Culverhouse Cross logo

Reply from Currys - Cardiff Culverhouse Cross

Hi Claire,
Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR76206. Please also include, your name, address, and any other relevant references. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.
Thanks, Jodie

Rated 2 out of 5 stars

I did not receive an email stating my…

I did not receive an email stating my laptop was ready for pick up.

When cold calling i to the shop theee days later they advised ‘oh yes there was an issue with no reminder emails being sent out’ . I fail to understand if this was q known problem there was no attempt to contact customers. Very poor service

October 3, 2026
Currys  - Cardiff Culverhouse Cross logo

Reply from Currys - Cardiff Culverhouse Cross

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Jodie

Rated 5 out of 5 stars

Curry's really great service

Enjoy buying electrical products from curry's brilliant products and really good quality and affordable prices including delivery and friendly delivery staff plus you can spread the cost also definitely recommend

September 9, 2026
Rated 1 out of 5 stars

Providing me with a dodgy item that…

Providing me with a dodgy item that didn't work and the member of staff to fit my washing machine had disgusting 1 and rude. Never buying again from this company ever again.

October 8, 2026
Currys  - Cardiff Culverhouse Cross logo

Reply from Currys - Cardiff Culverhouse Cross

Hi Nia,



Thank you for sharing the experience you had in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. 



We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.



Thanks - Ben

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