Currys - Derby Meteor Reviews 

4
TrustScore 3.5 out of 5

3.4

Unit A Meteor Centre, DE21 4RY Derby, Derbyshire, GB


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Rated 2 out of 5 stars

Stroppy staff member . Didn't help with features on our new air fryer . Also we ordered some inserts that were supposed to be 50 percent off . Basically gave wife dirty look when wasn't the ones on of... See more

Company replied

Rated 5 out of 5 stars

Advisor very helpful when ordering the product in store. On arrival, the new appliance was fitted quickly, the team were efficient. Very pleased with level of service in store and on delivery

Rated 1 out of 5 stars

Bought a Tefal steam generator on 4th July 2026 and also purchased the insurance cover for £55. The iron was £399.99. When I bought the insurance cover, I was told that it was INSTANT replacement wit... See more

Company replied


Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Kitchen Supply Store
  6. TV store

About Currys - Derby Meteor

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit A Meteor Centre, DE21 4RY, Derby, Derbyshire, United Kingdom

  • 03445610000

3.4

Average

TrustScore 3.5 out of 5

4 reviews

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3.4

All reviews

(4)

145,258 reviews in the last 12 months

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Rated 2 out of 5 stars

Stroppy staff member

Stroppy staff member . Didn't help with features on our new air fryer . Also we ordered some inserts that were supposed to be 50 percent off . Basically gave wife dirty look when wasn't the ones on offer. Not good this time at all . Attitude and no smiles or help .

August 26, 2026
Currys  - Derby Meteor logo

Reply from Currys - Derby Meteor

Hi Nicholas, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 5 out of 5 stars

Very helpful

Advisor very helpful when ordering the product in store. On arrival, the new appliance was fitted quickly, the team were efficient. Very pleased with level of service in store and on delivery

August 21, 2026
Rated 1 out of 5 stars

Bought a Tefal steam generator on 4th…

Bought a Tefal steam generator on 4th July 2026 and also purchased the insurance cover for £55. The iron was £399.99. When I bought the insurance cover, I was told that it was INSTANT replacement within 3 years.
I had the iron for 5 weeks when it failed. I returned it to the Derby Meteor Centre store and was told by the assistant, Joanne, that it would be sent away for repair 😡 I queried this but she was adamant about it. Her customer service skills were nil, no eye contact and simply would not listen to what I was saying. I had to leave the iron there and was told they had to return it within 7 days or it would be replaced. I went back to the store 9 days later and still no iron! A more helpful assistant said he would call me when my replacement arrived. That is now 9 FURTHER days and no phone call received. Absolutely shocking service from start to finish. Firstly, I was miss- sold the insurance and now have been without my very expensive iron for over 2 weeks. Secondly, they really need to send some of their assistants to customer service school! I bought this iron on Curry’s flexi pay finance.

August 6, 2026
Unprompted review
Currys  - Derby Meteor logo

Reply from Currys - Derby Meteor

Hi, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. - Shauna

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