Currys - Durham Reviews 

108
•
TrustScore 4.5 out of 5

4.5

Unit 2 Durham City Retail Park, DH1 2RP Durham, Co Durham, GB

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Rated 2 out of 5 stars

I paid for a specific time to deliver ...I was emailed confirming time etc ...great Deliverers turned up very very early kept ringing me (but my phone blocks unknown callers ) I thought as severa... See more

Company replied

Rated 5 out of 5 stars

During the year of 2026 I have made several major purchases of white furniture and computer orientated software. No hard sell attitude but useful statements helped me to make my decisions each time. D... See more

Rated 5 out of 5 stars

Sharon who is a member of staff at currys helped us out huge amounts, she was very friendly and helped us choose the right washer/dryer for us. She told us all the information we needed to know... See more

Rated 5 out of 5 stars

Excellent from start to finish. Removed old washing machine & installed new one. It was tricky but they persevered and were so helpful and polite. I wouldn’t hesitate to buy from Curry’s again.


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Durham

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 2 Durham City Retail Park, DH1 2RP, Durham, Co Durham, United Kingdom

  • 03445610000

4.5

Excellent

TrustScore 4.5 out of 5

108 reviews

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4.5

All reviews

(108)

137,866 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful

Awful, experience with warranty. The staff that put my tv on the wall left x3 holes as they kept getting it wrong!. Complained to Currys meant ongoing emails.
Currys case handler expects me to submit x2 quotes then im supposed to get the work done by the cheapest quote then put my claim in! And they will then consider my claim.

July 28, 2026
Currys  - Durham logo

Reply from Currys - Durham

Hi Sarah,

Thank you for providing your feedback I can see that you have an ongoing case, please contact your case handler with the required information so that we can assist you further.

Kind regards,
Currys

Rated 3 out of 5 stars

I bought a hp printer which was…

I bought a hp printer which was supposed to have a free pack of paper with it and I had to pay for it
Which I did not realise till I got home

September 15, 2026
Currys  - Durham logo

Reply from Currys - Durham

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR74460

Rated 5 out of 5 stars

Very helpful and not at all pushy

Very helpful and not at all pushy. Offered me add ons and when I decided against, the salesperson accepted that and didnt push. I respect that. They stuck to my budget and didnt try upsell me out of that bracket. Perfect 😃

September 15, 2026
Rated 5 out of 5 stars

Staff member Sharon

Staff member Sharon, was very helpful with product options, as i needed to purchase a few items she was helpful in showing me where and what i was looking for in store, which saved me a bit of time , all round good service all the way through my purchases, definitely a 10/10 . Thankyou

September 18, 2026
Rated 1 out of 5 stars

Distasteful experience

Distasteful experience. Went to buy a printer. The girl who was sent to serve us seemed the least interested in serving us and she appeared so tired that she was yawning much more than our questions. She didn't know anything about the printers and when we enquired about a specific printer she told us to look at the website as it is quicker than her computer. Will not be going back there anymore . Ended up buying elsewhere. Currys your loss.

September 15, 2026
Unprompted review
Currys  - Durham logo

Reply from Currys - Durham

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 5 out of 5 stars

Sales

Friendly and competent salesperson who knew the product. Arranged delivery to our convenience.
Awaiting the delivery but not anticipating any problems

September 15, 2026
Rated 5 out of 5 stars

A taste of Curry....

Customer service is what makes Curry's so attractive to customers.Advice,pointing into the right direction,recommendations,educating,finance options are all there in the Curry's melting pot.And in my case using a Creation acct allow's me to spend on a BNPL deal which suits my budget eveery time

September 13, 2026
Rated 1 out of 5 stars

I would give less than 1 star but it…

I would give less than 1 star but it will only allow one. I was scammed and the police said Currys should refund me as I still have useless goods. They wont take gift cards back and the assistant at Dragonville, Durham was very unpleasant. I am 74 and left the store in tears because of his attitude. I have a crime no. but he wouldn't listen. This has affected me mentally and None of my family or I will ever buy here again WARNING TO ALL DO NOT BUY GOODS HERE

September 12, 2026
Unprompted review
Currys  - Durham logo

Reply from Currys - Durham

Dear Margaret, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR73963.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

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