Currys - Kilmarnock Reviews 

28
•
TrustScore 4.5 out of 5

4.3

Unit 2 Queens Drive RP, KA1 3XB Kilmarnock, East Ayrshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Customer service was excellent. Staff very informative too. Washing machine ordered delivered and set up within 3 days. Old one also removed and everyone concerned was extremely helpful. Would definit... See more

Rated 1 out of 5 stars

Purchased a laptop plus extras on the 20th of October with epected delivery of the 22nd of October. Waited all day went into store couldn't give me an update just said al get a email when its ready an... See more

Company replied

Rated 5 out of 5 stars

We recognized Rory from a previous purchase and he recognized us. We remembered how courteous, polite and helpful he had been and this continued for the new purchase. He recognized my wife had mobi... See more

Rated 5 out of 5 stars

Very helpfull staff only downside was fridge freezer i wanted i would have had to wait mid oct for as ordered a new cooker also. But staff did a good job of an alternative n helped me out no end a... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Kilmarnock

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 2 Queens Drive RP, KA1 3XB, Kilmarnock, East Ayrshire, United Kingdom

  • 03445610000

4.3

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.3

All reviews

(28)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delivery date not meet !!!!

Purchased a laptop plus extras on the 20th of October with epected delivery of the 22nd of October. Waited all day went into store couldn't give me an update just said al get a email when its ready and could be anytime today. Later on called customer service operator said its in transit to store but store closes at 8pm (call was made at half 6) so most likely won't get it until tomorrow (I.e today) waited about again today for a email and nothing just called them up there and spoke to another operator who again told me its in transit... asked were and its still 5 hours away from me so might get it tomorrow or maybe next week. Not good enough ... if you have an expected delivery date it should be on that date or the day after not when it comes ... very poor customer service

October 23, 2026
Currys  - Kilmarnock logo

Reply from Currys - Kilmarnock

Hi Derek,

We’re so sorry to learn of the poor service you have received regarding your recent delivery, this is certainly not the level of service we aim to provide our customers.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.

Thanks, Jodie

Rated 1 out of 5 stars

Very poor attitude from delivery…

Very poor attitude from delivery driver.
Booked for unpacking of new tv and removal of packaging and old tv, he argued that curry’s didn’t supply that service even though I had confirmation of service.
He was extremely rude

October 18, 2026
Currys  - Kilmarnock logo

Reply from Currys - Kilmarnock

Hi Lesley,

We’re so sorry to learn of the poor service you have received regarding your recent delivery, this is certainly not the level of service we aim to provide our customers.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.

Thanks, Jodie

Rated 5 out of 5 stars

Thank you Currys.

Found your web site on the Bosch site….one click and I was in. Your site is clean and easy to use.
Delivered the next day. Excellent service.
Thank you Currys.

October 15, 2026
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent. Staff very informative too. Washing machine ordered delivered and set up within 3 days. Old one also removed and everyone concerned was extremely helpful. Would definitely use Curry’s again

October 6, 2026
Rated 2 out of 5 stars

I was meant to receive my appliances on…

I was meant to receive my appliances on the 9th October as asked, because I'm getting flooring on the 8th,a few days later they said it would be the 4th,which is no good,now I need to wait until the 11th

October 3, 2026
Currys  - Kilmarnock logo

Reply from Currys - Kilmarnock

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

Rated 5 out of 5 stars

Very helpfull staff only downside was…

Very helpfull staff only downside was fridge freezer i wanted i would have had to wait mid oct for as ordered a new cooker also. But staff did a good job of an alternative n helped me out no end all arrives this sun4 /10

October 2, 2026

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