Currys - Kirkcaldy Reviews 

77
•
TrustScore 4.5 out of 5

4.6

Unit 5 Fife Central RP, KY2 6QL Kirkcaldy, Fife, GB

•

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Rated 5 out of 5 stars

Personal attention from a very knowledgeable assistant who gave 7s his full attention advice a d help in aking out choice. No pressure placed us to uy. Adam was very good and professional at his jo... See more

Rated 5 out of 5 stars

Clare met me and showed me where to find the induction hobs. She was friendly and helpful but most importantly she had a product knowledge which not only covered the the item that I was seeking but sh... See more

Rated 5 out of 5 stars

Excellent delivery experience for my new freezer Very impressed with Currys’ delivery service. I was kept informed about my delivery slot, and the drivers arrived right on schedule. They handled th... See more

Rated 1 out of 5 stars

Given wrong information, basically told I was lying when I said I hadn't received an email. Unhelpful staff. Had wasted journey and waste of petrol.

Company replied


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Kirkcaldy

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 5 Fife Central RP, KY2 6QL, Kirkcaldy, Fife, United Kingdom

  • 03445610000

4.6

Excellent

TrustScore 4.5 out of 5

77 reviews

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4.6

All reviews

(77)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Flex pay is the way to shop

Customer service is on point. In house sales are so knowledgeable and help you find the best deal for the right appliance. A great way to pay is buy now and pay 6 to 12 months interest free, helps when you see the coffee machine of your dreams.

August 25, 2026
Rated 4 out of 5 stars

Nearly perfect

The only problem was l was told to pick my Tv on Wednesday and my son went to shop in the morning to be told it wasn’t in yet.Apparently l should have waited for a text before going to collect it.Surely it would have been better to be told l could collect it on Thursday when it was in store.

September 24, 2026
Rated 2 out of 5 stars

Discount was not included at the time…

Discount was not included at the time of the sale, had to return the next day to get it sorted

September 18, 2026
Currys  - Kirkcaldy logo

Reply from Currys - Kirkcaldy

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.

CUR74392

Rated 5 out of 5 stars

Highly recommended

Highly recommended.
Staff were very knowledgeable, and helpful. We have to commend Chris and Laura in the Kirkcakdy retail park. They worked together and went above and beyond. Excellent service.

September 17, 2026
Rated 3 out of 5 stars

Service slow

Service slow. Purchase a little disappointing.

September 17, 2026
Currys  - Kirkcaldy logo

Reply from Currys - Kirkcaldy

Hi John,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks, Jodie

Rated 5 out of 5 stars

Sales Assistant was Andy

Sales Assistant was Andy; giving advice, when requested, displaying a thorough knowledge of comparative specifications of all relevant items on sale, and courteously listening to customer's various requirements. Very helpful in allowing customer to reach their own purchase decision. Throughout the store, other sales staff introduced themselves, willing to be of subsequent help should the customer require it. Currently awaiting scheduled arrival of goods. Good show all round.

September 14, 2026
Rated 5 out of 5 stars

Excellent Service

The service was excellent and the assistant was very knowledgeable about the products we were looking to buy.

September 6, 2026
Rated 1 out of 5 stars

My laptop was not working

My laptop was not working. I went to the helpdesk for this in your Kirkcaldy store on Saturday. . There was no-one on the desk so I stood waiting. Staff members were standing around yet no-one came over to me. I approached a woman who told me the person on the help desk wouldn’t be in until Monday. I gave her brief details of what the problem was and she automatically said it was a Microsoft problem. I disputed this as we have a family Microsoft package and I was the only family member with a problem. I didn’t like her attitude but she did call another staff member over. He tried to help but couldn’t and he told me that the staff member dealing with this would be back on duty at 12 noon on Monday. I went in today around 1.30pm only to he told there was a booking system to get help and I didn’t have an appointment. No-one said that on Saturday. However, he had a spare 20 minutes. The outcome was that, despite me having an exceptionally small amount of files on my PC it was too much for my PC to catch up at times because I had Co- pilot etc. He also said I should have my laptop connected to the electric mains at all times when using it. Wow. He also said he would have to witness the malfunctions I was describing to him. I was also advised that the cover I have for my laptop only covers faulty parts e.g. keys and screens. Is this correct? My laptop will be a year old on 15th September so what do I do. My husband has deleted the files your employee told us to and my word documents are still defaulting to oti files. Where do I stand if we cannot resolve the problems we brought to the attention of your staff?

September 5, 2026
Currys  - Kirkcaldy logo

Reply from Currys - Kirkcaldy

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 5 out of 5 stars

Andy was amazing

Andy was amazing. Found me the right fridge freezer for me and had a great manner about him. Friendly and informative

September 4, 2026
Rated 5 out of 5 stars

Excellent service from Ben at the…

Excellent service from Ben at the Kirkcaldy store

I bought a laptop on 30/08 and Ben was absolutely fantastic from start to finish. He was extremely helpful, knowledgeable and patient, taking the time to explain everything clearly and making sure I chose the right laptop for my needs.

The whole experience was easy and stress-free thanks to Ben’s excellent customer service. He really went above and beyond, and is a credit to the store.

Thank you, Ben, for all your help — I would definitely recommend him!

August 30, 2026
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