Once we located an asssistant it was easy to check laptop spec matched our needs. Replaced older device - self set up and data transfer very simple. Have had one software update glitch since that wa... See more
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Disgusting service in the horstead retail park store. Staff incompetent and could not deal with a basic situation. Ellen and henna giggling amongst themselves and claimed they were being talked to in... See more
Company replied
Very patient member of staff (Sophie?) took me through buying a new PC in great detail (12 years since I've last purchased one!) - excellent service!!
Computer replacement My old computer is several years old and not performing well so I decieded that I needed to buy a new one. The guy at Curry;s Rochester (Grant) was very helpful and clear in hs... See more
Company details
- Appliance Store
- also in
- Cell Phone Store
- Computer and Accessories Store
- Electronics Store
- Kitchen Supply Store
- TV store
About Currys - Medway
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
Unit A Horsted Retail Park, ME5 9SQ, Chatham, Kent, United Kingdom
- 03445610000
4.1
Great
62 reviews
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Very good click & collect experience.
October 22, 2026
Easy to find the right laptop.
Once we located an asssistant it was easy to check laptop spec matched our needs. Replaced older device - self set up and data transfer very simple. Have had one software update glitch since that was a sinch for the fantastic customer service team to advise a probable fix. All good.
January 3, 2026
Excellent service
Very patient member of staff (Sophie?) took me through buying a new PC in great detail (12 years since I've last purchased one!) - excellent service!!
October 18, 2026
TV at Currys
Went to get a TV at Currys and I had Ellie and Shekirah assist me as well as Mark and they was all amazing, helped me pick the correct tv for all my needs! Amazing team at Chatham!
October 17, 2026
Great
I took my Microsoft Surface to Currys for repairs, and the staff were friendly, helpful and professional. The whole process was smooth and straightforward. Great customer service and a positive experience overall!
October 20, 2026
Excellent service from the staff
October 19, 2026
Very quick and easy pick up of an item…
Very quick and easy pick up of an item I ordered online
Staff very helpful and friendly
October 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Disgusting service in the horstead…
Disgusting service in the horstead retail park store. Staff incompetent and could not deal with a basic situation. Ellen and henna giggling amongst themselves and claimed they were being talked to in a condescending manner. Bear in mind I didn’t raise my voice nor use foul language, just stated basic facts and pushed back when i was not happy with the outcome of my situation. You need a manager with more backbone. Very poor example set by that store and their management team.
October 18, 2026
Reply from Currys - Medway
Hi Laura,
I am sorry you were left with that opinion, it is really disappointing to hear.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.
Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.
Thanks - Tracy
Comprehensive advice from staff
Comprehensive advice from staff, data transfer done quickly, price good.
October 8, 2026
Polite service
Polite service, and the staff were very experienced
in their field. I bought a new LG 55" tv and without hesitation I received a lump sum back as a promotion by LG.
October 13, 2026
Such bad treatment from currys
Such bad treatment from currys. Wrote a review here. Got a reply asking for all details. Did that. No reply. Put another review. Reply was we have a backlog and will get back to you within 10 to 14 days. Here we are 22 days later and still no response. What a huge disappointment. Shame on you currys for caring very little for your customers. And the fact I have to come here on a public forum just to get you to notice it.
October 13, 2026
Unprompted review
Reply from Currys - Medway
Hi Miss Blair,
I am sorry to read of the lack of response. As I have been unable to locate your original review, please email us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR76361. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.
Thanks - Jodie
Delivery service failed installation
The delivery service failed to install the washing machine. They couldn't be bothered to troubleshoot the problem and simply gave up.
October 10, 2026
Reply from Currys - Medway
Hi,
We’re so sorry to learn of the poor service you have received regarding your recent delivery/installation, this is certainly not the level of service we aim to provide our customers.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.
Thanks, Jodie
I recently purchased a haier fridge freezer
I recently purchased a haier fridge freezer,the staff person involved was Rash who provided valuable information on the product but particularly on delivery.
The delivery took place successfully and the two men who delivered were very helpful particularly as it was found the item was too big to go through the door and they immediately took the door off its hinges.
A Big thank you to all involved.
October 8, 2026
Reply from Currys - Medway
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Jodie
Didn't have my freezer in stock…
Didn't have my freezer in stock couldn't get one delivered to shop so I've had to pay delivery because you could stock the freezer
October 9, 2026
Reply from Currys - Medway
Hi David,
I am sorry you were left with that opinion, it is really disappointing to hear.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.
Thanks, Jodie
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