Currys - Newcastle Kingston Park Reviews 

87
•
TrustScore 4.5 out of 5

4.4

Unit 1 Kingston Retail Park, NE3 2ES Newcastle upon Tyne, Tyne & Wear, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I went in, and was only looking / browsing for a new lap-top, as my old one was VERY old, and I definately needed a new one, especially as Windows 10 was no longer being supported, plus furt... See more

Rated 3 out of 5 stars

The salesperson didn't have any product knowledge & it took 2 hours to process the sale. My score is 1 However, I was blown away by the delivery experience. The installer was efficient, professiona... See more

Company replied

Rated 5 out of 5 stars

Customer service was helpful with my inquiry.They were polite and friendly.Delivery was easy and swift. Took everything away that wasn't needed.

Rated 5 out of 5 stars

The last freezer we purchased from Curry’s stopped working after 4 years of use. It cost us £80 for an engineer to tell us it was unrepairable, and he told us it was damaged by the installers who swi... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Newcastle Kingston Park

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 1 Kingston Retail Park, NE3 2ES, Newcastle upon Tyne, Tyne & Wear, United Kingdom

  • 03445610000

4.4

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(87)

138,545 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid

I totally agree with other customers negative reviews and regret to say its not our first bad experience there.
The manager (A) at Currys Kingston Park is exceptionally rude and unpleasant to customers. His attitude reflects on the staff, who are only interested in getting the sale. Often giving confusing and contradictory information and prices. Any after sales care or help is non existent. The staff are not interested at all in being helpful once you've bought the item.

There are so many retailers with the same products who offer a much better service and experience.

Do yourself a favour and
choose a shop that deserves and appreciates your custom.

August 20, 2026
Unprompted review
Currys  - Newcastle Kingston Park logo

Reply from Currys - Newcastle Kingston Park

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

Rated 5 out of 5 stars

Would like to give Mehreen 20 out of 5 stars!

After one or two bad experiences with Currys we were very dubious about going into the Kingston Park branch again to get advice on a new computer. The assistant Mehreen was extremely helpful, knowledgeable and very friendly and more importantly listened to our needs and requirement, so much so we left with a replacement computer.

September 6, 2026
Rated 5 out of 5 stars

I ordered the purchase in store

I ordered the purchase in store. The assistant was most helpful in explaining the various settings on the Shark vacuum cleaner I had chosen.
He arranged for next day delivery which proceeded well.qq

September 6, 2026
Rated 4 out of 5 stars

Instore somewhat disappointing. Online, great!

Went in store to purchase a Chromebook for my son, there was one in store at budget having seen a couple online. Sadly the one I store wasn’t available, which is fully understandable but the guy tried to offer chromebooks which I said were way over budget - fully ignoring the ones I’d seen.

Ordered myself online as I left the shop and the online process was great! Easy to compare products, was quick and seemless. Collection from the store was also a quick and seemless process - the assistant was helpful.

The product itself is exactly what we wanted.

September 6, 2026
Rated 4 out of 5 stars

Staff behaving as they should do

The Dyson rep was most helpful and respectful fully explaining all my my queries relating to the product I was interested in and then passing me onto a Curry’s colleague who then helped me through to the purchase of the item I wanted with a good manner and very professional

September 3, 2026
Rated 5 out of 5 stars

Two colleagues at Kingston park…

Two colleagues at Kingston park Newcastle curry’s PC world helped fix my son’s desktop. My son needed help with the power Unit. Ali and a young man at team how assisted. The young man was so dedicated, knowledgeable and the way he tied all the wires so neatly literally was so amazing. We left feeling absolutely amazing. Wish there was a way to reward them. Now my son is confident that if there is anything he need help with either hardware or software Ali and the young man is there to help. I am sorry that I forgot the young man’s name but you are amazing thank you so very much.

September 3, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look