Currys - Northampton Riverside Reviews 

51
•
TrustScore 4.5 out of 5

4.5

Unit I Riverside Retail Park, NN3 9HU Northampton, Northamptonshire, GB

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Rated 5 out of 5 stars

Had an excellent experience recently when buying a new television at the Riverside store. Richard who helped us was knowledgeable and gave us good advice. He did not try to push us to purchase and wa... See more

Rated 5 out of 5 stars

We were looking to purchase a new TV and asked the person putting new range of TV in the showroom. Me being older generation was not upto date with technology. He was very knowledgeable and guided... See more

Rated 1 out of 5 stars

got our order delivery wrong. When trying to contact the store they have no phone number and the online teamTwas very rude and could not help. he company has terrible processes

Company replied

Rated 5 out of 5 stars

Easy to order the item online. Checked availability when I ordered on the 28/09/26 and it stated estimated delivery date from the warehouse to the store on the 30/09/26 as I selected the click and co... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Northampton Riverside

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit I Riverside Retail Park, NN3 9HU, Northampton, Northamptonshire, United Kingdom

  • 03445610000

4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.5

All reviews

(51)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ella

a lovely sales assistant ella was very helpful in getting us the right deal for our tv

September 30, 2026
Rated 1 out of 5 stars

got our order delivery wrong

got our order delivery wrong. When trying to contact the store they have no phone number and the online teamTwas very rude and could not help. he company has terrible processes

October 2, 2026
Unprompted review
Currys  - Northampton Riverside logo

Reply from Currys - Northampton Riverside

Hi there, We’re so sorry to learn of the poor service received regarding your delivery, this is certainly not the level of service we aim to provide our customers. If you still require assistance with this, please contact us at contactsocial@currys.co.uk and include a copy of your review, quoting the reference CUR75378. Please also advise your name, address (inc. postcode), '74' delivery reference and contact details. Once in receipt of the requested information, we'll be much better placed to be able to offer further support and advice. Thanks – Rich

Rated 5 out of 5 stars

Cannot rely on the estimated delivery date to the store when ordering

Easy to order the item online. Checked availability when I ordered on the 28/09/26 and it stated estimated delivery date from the warehouse to the store on the 30/09/26 as I selected the click and collect delivery. Still waiting today on the 01/10/26. To be fair in small print it did state subject to availability on the order. The price was good and I took out the three year extended warranty, so I am sure it will be well worth the wait 🤞

October 1, 2026
Rated 5 out of 5 stars

The young lady on the till was very…

The young lady on the till was very helpful. Very pleasant to talk to and sorted my order. As I was on the Riverside shopping site I went in on the off chance that my order was ready, I hadn't as then got my collection code but took the chance rather than make a extra journey, and she was so helpful.

September 27, 2026
Rated 5 out of 5 stars

Morag the great

The sales lady (Morag) was very helpful in guiding us to making the best choice for our fridgefreezer. She never made us feel rushed in any way. She may only now work weekends, but has been with the company since 1983. No price can be paid for that amount of experience and loyalty

September 22, 2026
Rated 1 out of 5 stars

Would give a better review but I…

Would give a better review but I haven’t received the item yet as it hasn’t arrived at the store for me to collect

September 18, 2026
Currys  - Northampton Riverside logo

Reply from Currys - Northampton Riverside

Hi Mark,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks, Jodie

Rated 5 out of 5 stars

Excellent customer service and product choice.

We went with a particular size and type of TV in mind. Staff member - Lisa - could see we were looking at a particular model and politely asked if she could help. With her knowledge of your products, her advice was invaluable so much so we have bought the ideal TV for our kitchen.

She made sure it was in stock and we were able to take it home that afternoon. Thank you, Lisa, your customer service and informative knowledge was excellent. Thank you.

September 6, 2026
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Yesterday I visited Branch 2193 Northampton Riverside.
Your associate, Ian, provided amazing customer service. He sourced a suitable camera for my desktop. He was informative and patient.
Very impressed.

September 10, 2026
Unprompted review
Rated 1 out of 5 stars

Currys A Modern Shopping Nightmare…

I was passing the Northampton riverside branch, and as I had been looking at 3 new Tapu cameras and a new iPad I decided to pop in and support a proper shop.
I went in walked around identified the exact items I wanted and they were all locked in cabinets. I looked at customer service which was unstaffed. I tried to catch the eye of a male shop assistant and he turned and almost ran down the washing machine aisle. I went towards a group of three shop floor assistants who were in an argument with a customer. I said “excuse me” and one of them spun round and said no I’m with a customer and turned her back. I just decided that I could order on line which i did and got the three cameras and iPad Pro the next day from Amazon.
If I ever feel that I’ll support local shops again I’ll think of Currys and get over it.

September 7, 2026
Unprompted review
Currys  - Northampton Riverside logo

Reply from Currys - Northampton Riverside

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

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