Currys - Northwich Reviews 

33
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TrustScore 4.5 out of 5

4.3

Unit 4 Northwich Retail Park, Manchester Road, CW9 5LY Northwich, Cheshire, GB

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Rated 5 out of 5 stars

Went to look for appliances required after moving into a new house - one bring a new television- not intending to actually purchase anything that day - after seeing what appeared to be an excellent bu... See more

Rated 1 out of 5 stars

A refurb laptop was missold to me and didnt have what was promised with it. I tried going back online to get resolution and to a local store. No one would be accountable, problem passed off as someone... See more

Company replied

Rated 5 out of 5 stars

Very good staff service. We were seen promptly in the shop and advised of the washing machine models available. We were also advised of the half-price slightly damaged models on offer. The chosen ite... See more

Rated 5 out of 5 stars

Needed new washing machine so off to currys.Plenty of choice though I have been before and there can be a shortage of staff in the white goods department, sometimes only one person covering . Anyway... See more


Company details

  1. Appliance Store
  2. also in
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Electronics Store
  6. Kitchen Supply Store
  7. TV store

About Currys - Northwich

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit 4 Northwich Retail Park, Manchester Road, CW9 5LY, Northwich, Cheshire, United Kingdom

  • 03445610000

4.3

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.3

All reviews

(33)

137,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Went to look for appliances required…

Went to look for appliances required after moving into a new house - one bring a new television- not intending to actually purchase anything that day - after seeing what appeared to be an excellent buy - confirmed by what the assistant was telling me - I decided it was too good to miss .The transaction was smooth and efficient with various warranties explained...I left the team to pack the tv returning about 30 mins later to find it wrapped really well ...excellent service - will return soon for washing machine and fridge freezer.

October 21, 2026
Rated 5 out of 5 stars

First Class Service

I experienced very helpful advice in store followed by an excellent experience ordering on line. Delivery was first class, on time and informed of time of delivery, Delivery crew were excellent. I know I can always rely on Curry's for service and reliability having purchased a variety of goods from them over many years.

October 11, 2026
Rated 5 out of 5 stars

Easy to order

Easy to order, kept up to date on when the product would be in.
Staff member (sorry, I can't remember his name) was great and informative.

Side note: I do think it was too easy to pick up. I just had to know the last four digits of my card. I do think that the order number or a code should also be used.

October 14, 2026
Rated 5 out of 5 stars

Very good staff service

Very good staff service. We were seen promptly in the shop and advised of the washing machine models available. We were also advised of the half-price slightly damaged models on offer. The chosen item was delivered on time on the agreed day. Both of the staff wo dealt with us in the shop were friendly and knowledgeable, as were the delivery team.

October 5, 2026
Rated 2 out of 5 stars

Abject lesson in how to finally kill off retail

Yes you can get some sort of version of what you want … eventually, at the retailers convenience, if the staff are not too busy and you don’t mind waiting a bit. (Eight staff, four customers in shop, and I had to shout over balcony to get someone to even notice the sale) They will of course find time to try to sell unnecessary extra insurances and gather consumer data rather than spend time insuring product fits customer need. You will then be charged for delivery because the retailer doesn’t actually carry the stock you’d like to buy and take away, there and then. When the delivery arrives it will again be at a date and time of the retailers choosing subject to their convenience and availability.
Personally I never minded paying extra for genuine customer service and staff with real product knowledge but this is not that sadly.

October 4, 2026
Currys  - Northwich logo

Reply from Currys - Northwich

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR75584

Rated 1 out of 5 stars

Awful

Awful.
The staff don’t care, they walk around talking to their friends on their phone.
They don’t actually want to help .
I’ve just witnessed a staff member talking to their friends on Snapchat.
No member of staff wants to actually offer advise they all walk round with their heads down past any member of the public.
Management need to take a look at their staff and sort them out

October 3, 2026
Unprompted review
Currys  - Northwich logo

Reply from Currys - Northwich

Dear Nicki, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR75437. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

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