Currys - Thurrock Reviews 

8
TrustScore 3.5 out of 5

3.6

Unit B1B Lakeside Retail Park, RM20 1WN West Thurrock, Essex, GB


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Rated 5 out of 5 stars

The young lady that served us was very polite helpful and keen to help us. She went through our options and answered all the questions asked. We were pleasantly surprised that we went in on the Frid... See more

Rated 1 out of 5 stars

Please do not take out Currys Care Plan as it’s a SCAM and when purchased it as a add on, when something goes wrong they try to play the manufacturer warranty card, when companies like SMEG won’t deal... See more

Company replied

Rated 5 out of 5 stars

Great customer service. The salesman who helped me had a great knowledge of different gadgets. I came out with what l initially went in for after listening to good advice

Rated 5 out of 5 stars

Over the years, I have developed an excellent relationship with the Business Team at my local Currys, who supply many of the white goods and electrical appliances we require for our properties.... See more


Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Kitchen Supply Store
  6. TV store

About Currys - Thurrock

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

  • Unit B1B Lakeside Retail Park, RM20 1WN, West Thurrock, Essex, United Kingdom

  • 03445610000

3.6

Average

TrustScore 3.5 out of 5

8 reviews

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3.6

All reviews

(8)

145,258 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class Business Service

Over the years, I have developed an excellent relationship with the Business Team at my local Currys, who supply many of the white goods and electrical appliances we require for our properties.

I now know, and am known by, the whole team, and the level of service is consistently first class regardless of who I deal with. They understand our business, are knowledgeable about the products, and always make the process of purchasing and arranging what we need straightforward and efficient.

It is particularly reassuring as a business customer to have a local team that you can rely upon and who genuinely value the ongoing relationship.

Excellent customer service, knowledgeable staff and a team I am always happy to return to. Highly recommended.

August 29, 2026
Rated 3 out of 5 stars

We purchased Samsung TV and soundbar

We purchased Samsung TV and soundbar, to be delivered, soundbar out of stock but available in other stores so we have to pick it up when it comes in, really not good enough, feel Curry's should have sourced it from whatever store it was available

August 28, 2026
Currys  - Thurrock logo

Reply from Currys - Thurrock

Thank you for your feedback. We sincerely apologize for the inconvenience caused by the soundbar being out of stock for delivery. We understand your frustration and appreciate you bringing this to our attention. We are always working to improve our stock management and delivery processes.

Rated 1 out of 5 stars

Bolts didn't fit back of the tv had to…

Bolts didn't fit back of the tv had to buy elsewhere at a cost of £15.oo pound and was ment to be a one for all bracket very disappointed 😕

August 24, 2026
Currys  - Thurrock logo

Reply from Currys - Thurrock

Hi, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. - Shauna

Rated 5 out of 5 stars

The young lady that served us was very…

The young lady that served us was very polite helpful and keen to help us.
She went through our options and answered all the questions asked.
We were pleasantly surprised that we went in on the Friday and told our oven will be delivered by the Sunday, which it was and put in, in quick time we paid to have the old oven taken away which they did and my kitchen was as clean as when they started

August 24, 2026
Rated 5 out of 5 stars

A Good Experience

Ordering was easy and communication was good.
I arrived in store and within minutes my ordered product was available for me. A store operative ferried it to my vehicle and loaded it for me.
All in all, a good experience.

August 21, 2026
Rated 5 out of 5 stars

Great service

Great customer service. The salesman who helped me had a great knowledge of different gadgets. I came out with what l initially went in for after listening to good advice

August 19, 2026
Rated 1 out of 5 stars

Please do not take out Currys Care Plan…

Please do not take out Currys Care Plan as it’s a SCAM and when purchased it as a add on, when something goes wrong they try to play the manufacturer warranty card, when companies like SMEG won’t deal with Currys customers as the appliance and Care Plan are purchased through Currys. Currys have now been given 7 days to stop Court Action. My Brother and I were told that Care plan was mis sold to him!

August 18, 2026
Unprompted review
Currys  - Thurrock logo

Reply from Currys - Thurrock

Hi John, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here.  If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR81602.(Please attach to email)  


Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

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