Akon Reviews 

543
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and exceptionally helpful staff for providing clear communication and dedicated support throughout the entire ordering process. Many people also highlight the high quality of the custom curtains and tarps, noting that products fit their spaces perfectly, look very professional, and arrive right on time. Some reviewers were not entirely happy with product dimensions and occasional quality control issues regarding sizing discrepancies. A few consumers also mentioned experiencing unhelpful customer support, unexpected delivery delays, or difficulties when trying to resolve order problems and request proper refunds.

What people talk about most

Product

Clients share positive opinions on product, noting that the items are extremely well made and arrive just as... See more

Order

People report positive experiences with order, highlighting the easy-to-use website and competitive pricing.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that representatives are extremely... See more

Customer service

Users describe positive interactions with customer service, often highlighting attentive communication and... See more

Service

Customers consistently note positive experiences with service, highlighting highly responsive communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AKON LLC is a company that has filled the space for curtains of all types, both in the commercial & consumer markets. Purchased a set of 4 curtain panels for a screen room project on a newly built dec... See more

Rated 5 out of 5 stars

I have recieved two orders from Akon in the last coupla years that have allowed us to utilize our garage space as a year round music & art studio. The insulated curtain helps keep the space warmer in... See more

Rated 5 out of 5 stars

Akon, went well beyond our expectations to make sure our order was corrected and just as we ordered. we had a Zipper issue arrive due to cold weather shrinkage of the PVC material which caused a rip a... See more

Rated 5 out of 5 stars

The communication with representative, Michael Davis was absolutely great! He kept in touch with me during the entire process of my order from start to finish. Michael always responded to my questio... See more


Company details

  1. Home & Garden

Information provided by various external sources

AKON provides a wide selection of Industrial Curtains and Warehouse Curtains. Our Industrial Curtain Walls & PVC Strip Curtains are custom made and durable.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

543 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(543)

131 reviews in the last 12 months

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Rated 1 out of 5 stars

2.5 months later and still have not received order

We placed an order Mid-July 2025 for divider strips and the hardware. As of today, September 24, 2025, we have NOT received the hardware. The strips were delivered with no problem, however the hardware was sent back to Akon twice with UPS claiming they could not find the drop off location that they routinely use. The hardware was supposedly sent out a 3rd time, to a new location, but the package was never received. Robert Baldwin is stating UPS claims they delivered it, however at the time it is claimed to be delivered the office is closed. Robert Baldwin is now stating to receive the hardware that's already been paid for over 2 months prior, we must pay for shipping. Prior to supposedly sending the hardware out a 3rd time Robert Baldwin suggested we travel from NC to AZ to pick up the hardware.

September 23, 2025
Unprompted review
Akon logo

Reply from Akon

Hi Sarah, I was just brought up to speed on what is happening. Unfortunately, part of this situation is outside our control. Based on our experience, the UPS route serving your area appears to be intentionally recording inaccurate delivery information, indicating that packages were delivered when they were not. We see scans marked “delivered,” sometimes with notes such as “met person at door,” etc. This is unacceptable.

This is very unfortunate because you have paid for a product you did not receive, and we have lost a lot of money from merchandise that appears to have been deliberately misplaced, dumped, or outright stolen. Our best course of action is to remove the route driver from the process by arranging a secure pickup. We can ship a replacement as Hold for Pickup at a UPS Customer Center or UPS Store, or we can send it via FedEx for pickup at a FedEx location.

We have reported similar issues to UPS in the past, but the response is typically that they are looking into it, and it does not prevent recurrence. It would not be a good use of resources to continue sending products that may be lost or misdelivered.

There are three parties to every shipment: the producer, the shipper, and the buyer. Neither you nor our company controls the carrier, which is why a secure pickup is the most reliable solution. Please let us know which pickup option and location you prefer, and we will proceed immediately.

Rated 5 out of 5 stars

Outstanding service! Awesome.

Eric Lee and Michael Davis were great to work with. They took the time to explain the nuances involved with figuring out the best method to use for attaching the curtains on our porch and were very responsive. It was refreshing to encounter outstanding customer service especially after finally receiving yesterday a door handle for a slider door that we purchased from a major home supply store fourteen months ago. We spent hours on the phone in order to get a resolution. This recent curtin purchase was our third order from Akon. The Akon team, as earlier, was professional and responsive. I highly recommend this entity.

September 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Super Responsive Support

Worked with Michael Davis to confirm shipping and proper delivery. Super responsive and understanding. Great experience.

September 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Made-to-order curtains

Made-to-order curtains helped our small shop tremendously! There was a shipping mixup on our second order, but Akon remedied this and sent us the correct curtains right away. Great customer service.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Akon delivered as advertised

I called and talked to Eric Lee. He was super helpful through my entire ordering experience. I wanted a mosquito screen but also wanted to customize it. He figured out what I wanted just by description, made sure it was possible, and put my order through. We received the bracket one day and the curtains the next day. Both were super easy to put up and we are very happy. I would recommend Akon to anyone and feel comfortable about it.

August 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Robert with Support was quick to…

Robert with Support was quick to respond to my questions and knowledgeable about the products they offer. Custom ordered product was delivered in a timely manner. Installation of the product was easier than expected... product purchased was a clear vinyl 30 mil tarp to enclose a deck space. Item is well built and installation looks great. Ordered 5 more of same product to complete full enclosure of two porch/deck areas to protect for the winter.

August 24, 2025
Unprompted review
Rated 5 out of 5 stars

Eric Lee was my sales rep who was very…

Eric Lee was my sales rep who was very helpful in helping me place my order. He made sure that I understood what I was ordering, the dimensions for my tarps were correct and the hardware I needed was included with my order. Most importantly after revisions were made to my original order, Eric called me to confirm.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

My 3rd time buyer

Their customer relations could not be better, the quality of the material and sizing it, all the time keeping in touch with the customer as not to make any mistakes on their part.

August 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Akon - great service and product!

Every person I dealt with at AKON was professional, courteous and efficient. We found these the perfect alternative to overpriced rollups. They came within the expected timeframe and we installed them next day. We used weathermax screes and washers on top screwing the panels into our patio soffit and black coated eye hooks to secure the bottom and make sure it was pulled taut. This enabled us to make sure there were few ripples (even though we installed them intentionally on a slant). Also, security cameras record right through them. Very happy. We opted not to have eyelets on the sides and only put the panels where they would protect upholstered furniture so we still have great airflow. Highly recommend.

June 16, 2025
Unprompted review
Rated 4 out of 5 stars

Lean-to Enclosure

The curtain was the exact size that was needed and fit well. Curtain provides great coverage. I initially had issues with order and production processing (lost after submission). Once received, staff was apologetic and assisted in processing order. Staff followed up to verify proper installation.

February 28, 2025
Unprompted review

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