Custom Cans Reviews 

473
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting significant improvements in sound, comfort, and overall performance after using custom cables and modifications for their headphones. Many people find the modifications easy to install and effective, transforming their normal HiFi headphones into something special. The company's service, including helpful communication and support, is frequently highlighted as excellent. Reviewers also appreciate the fast and well-communicated delivery service for their high-quality, custom-made items. People consistently commend the wide range of customization options available, allowing them to specify connectors, lengths, and colors for perfect cables. The durability and superior fittings of the cables are often mentioned, with many consumers replacing stock cables for a better user experience.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and excellent... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the superb craftsmanship of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Service

Reviewers mention positive feedback about service, highlighting its excellence, efficiency, and... See more

User experience

Consumers find the user experience to be positive, with many reporting excellent and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After replacing the original dampers with Custom Cans filters, my HIFIMAN Sundara truly came alive. The sound gained openness, clarity, and a wonderful sense of flow — it now feels effortless and fu... See more

Company replied

Rated 5 out of 5 stars

Getting my cable shipped to western Canada from the U.K took a while, as expected, and was well communicated. My 4-pin balanced XLR cable made an immediate, audible difference on my pair of HD 800 S h... See more

Company replied

Rated 5 out of 5 stars

Custom cans makes a fantastic and affordable way to modify your normal HiFi Headphones and turn them into something truly special. I am honestly shocked at how easy and quick it was to mod my HE400se... See more

Company replied

Rated 5 out of 5 stars

Impressed by how custom and yet affordable these mod kits are. Made my HD6XXs sound amazing. Even though had issues with the stickers that came with the pack, customer support was extremely quick and... See more

Company replied


Company details

  1. Audio Visual Equipment Supplier

Written by the company

We specialise in producing custom headphones, accessories and upgrades for DJs and audiophiles. Our custom cables and modified headphones are all created at our workshop in Cheltenham. Our custom airbrushed headphones have helped many DJs, musicians and gamers gain following. We've also worked with big brands and record labels to produce headphones for their sponsored artists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

473 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(473)

170 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Hifiman headband sucess

Hifiman headband solved the seal issue with my drop hifiman r7dx . Great job

August 11, 2025
Custom Cans logo

Reply from Custom Cans

Thank you for your feedback!

Advertisement
Rated 5 out of 5 stars

A well made, affordable cable upgrade

Custom cans fabricated a cable upgrade for my Beyerdynamic DT 1990 Pro headphones. I am very happy with the cable, it feels well made with a premium finish. Terminations are configurable, as is the colour of the outer sheath which is plaited. Thanks go out to Custom Cans for their product.

July 17, 2025
Custom Cans logo

Reply from Custom Cans

Thank you for your feedback!

Rated 5 out of 5 stars

I love the custom Litz cables

I love the custom Litz cables. After ordering my first cable I immediately ordered another. It looks great, and is so well built. I can’t wait for the new cable to ship.

July 16, 2025
Custom Cans logo

Reply from Custom Cans

Thank you for your feedback!

Advertisement
Advertisement
Rated 5 out of 5 stars

Sennheiser hd565 cable

Uk, please return to the Eu ;) help us save on import taxes and other duty's. Cables are very good, made very nice! Sound is louder with same postion of volume position, campared to stock cable. Sounds a little bit better, more dynamic with better energy.

July 14, 2025
Custom Cans logo

Reply from Custom Cans

Thank you for your feedback!

Rated 5 out of 5 stars

Great online videos showing how to

Great online videos showing how to .
Finally after 30 years I learned how to stop fighting to get the cushions onto the cups ( sennhieser hd25) 🤣
Brilliant service , great products fab indie company. Thank you 🤩 I’ll be back at some point for custom cup covers :)

July 14, 2025
Custom Cans logo

Reply from Custom Cans

Thank you for your feedback!

Rated 5 out of 5 stars

What a great Company

What a great Company, they provided prompt and helpful advice with no financial reward and which has fixed my issue.
100% reccommended as they are friendly and unlike many audio outfits not acting all superior just normal and friendly advice.
Thank you Kaya and Team

July 31, 2025
Unprompted review
Custom Cans logo

Reply from Custom Cans

Thank you for your feedback!

Rated 5 out of 5 stars

Perfect customer support!

I've ordered a modkit v2 for DT770 PRO headphones, but it was missing some copper rings for the drivers. As soon as i notified the shop they had sent me a new parcel with those rings and a very cute apology drawing :D

Also the product itself is wonderful - I don't even need to use an EQ for my pair, they sound perfectly as-is;

Bonus tip for those who want to mod their pair of DT-770s: pick modkit v3 for incredible vocals or v2 for overall great performance with pretty good bass;

(I've bought two modkits for separate testing, i would advise you to do the same if you have an opportunity, grab modkit v2 and an v3 upgrade set (the difference is that you won't pay for the extra pair of copper rings that you won't need for 1 pair)

June 16, 2025
Custom Cans logo

Reply from Custom Cans

Thank you for your feedback!

Advertisement
Rated 5 out of 5 stars

Extremely fast turnaround and great…

Extremely fast turnaround and great communication. They did exactly as I wanted with colors on the cable. Shipping was fast and well packaged. The headphones I got sound fantastic and I would absolutely be buying from them again if I need anything.

June 19, 2025
Custom Cans logo

Reply from Custom Cans

Thank you for your feedback!

Rated 5 out of 5 stars

Excellent stuff all around!

The headstrap made my Edition XS actually wearable and the Super Grills made my HE400se sound incredible! Prices are fantastic. There was a technical issue when ordering but customer service was responsive, communicative, and they even sent me a cute apology drawing with my order. Fantastic business!

June 16, 2025
Custom Cans logo

Reply from Custom Cans

Thank you for your feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look