Cut Price Barry's Reviews 

856
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressive variety of affordable items available online, noting that packages always arrive quickly and in pristine condition. Shoppers love discovering wonderful bargains on everyday goods and consistently highlight the exceptionally smooth, dependable ordering process from start to finish. However, some people mentioned experiencing frustrating delivery delays caused by external couriers, leaving parcels stuck in transit or taking much longer than expected. A few other shoppers also felt that customer support communication could be enhanced, pointing out slow email replies when attempting to resolve unexpected problems.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the wide variety of goods,... See more

Price

People report positive experiences with price, frequently highlighting unbelievable bargains and very... See more

Order

Reviewers highlight positive aspects of order, frequently praising the extremely fast delivery times,... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting extremely fast shipping times, secure... See more

Value for money

Customers expressed strong satisfaction with the value for money, frequently highlighting amazing bargains... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always recieved good quality products at very reasonable prices. Order ref 215927. Description of reasons for reductions clearly specified. I have ordered many times and don't plan on stopping yet. Ke... See more

Rated 5 out of 5 stars

Order number: 216487 Just placed an order for some delicious kind bars and coffee syrup So expensive in the supermarkets but have grabbed an absolute bargain Confirmation email received... See more

Rated 5 out of 5 stars

This is my 24th order from Cut Price Barry's which clearly shows how much I love their range of products and service. They have a much wider range than other discounted food websites and the prices ar... See more

Rated 5 out of 5 stars

Order #216204. I look forward to receiving an email from Barry's, you never know what to expect? But there's always lots that I'm interested in buying. Delivery is usually quick and I'm always happy w... See more


Company details

  1. Discount Supermarket
  2. Confectionery

Information provided by various external sources

FOOD & DRINKS CLEARANCE In-store and online Offering the best deals for near-date and past date foods in the UK.


Contact info

4.2

Great

TrustScore 4 out of 5

856 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(856)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Items previously ordered were well packaged and arrived within the delivery time stated. Lots of bargains to choose from. I have not hesitated to order from Barry's again.
#215829

November 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Always love shopping Barrys

Always love shopping Barrys. Love the variety of lil goodies there is on offer. Never had a problem from order to delivery. Always well packaged and comes quickly. Order # #215793

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great deals to be had

Great deals to be had with plenty of steals in the 10p section! Reassuring that they’ve now switched to a more efficient courier service too.

November 7, 2025
Unprompted review
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Rated 1 out of 5 stars

slow to deliver

slow website advises most orders dispatched same day ,after 5 days still not dispatched email states we're changing courier so a small delay but will be delivered soon now on day 8 and courier still has not received my order poor service all round .update dpd just delivered 05/11 17:45

October 27, 2025
Unprompted review
Rated 3 out of 5 stars

slow customer service

Placed an order on 8/10/25 and it was dispatched on 13/10/25. Fedex failed to deliver to a local pickup point and claim they returned it to cutpricebarrys the next day. I emailed Barrys and explained the situation that i still wanted my parcel and asked what would happen next. Fedex had admitted they messed up and issued barrys with a credit for the delivery charge. A week later and i haven't heard anything from barrys about when my order would be delivered again and i haven't received any refund at all. Order #211899 . So far the customer service has been worse than woeful. Non existant in fact. All I want is what i paid for nothing else.
Update - problem resolved satisfactorily and order received okay. Barrys told me my initial email to them was stuck in their spam folder for some reason. Maybe they could utilise a customer service ticket system so things like this are avoided, or have a phone number you could contact to leave messages on.

October 22, 2025
Unprompted review
Cut Price Barry's logo

Reply from Cut Price Barry's

Hi,
We are sorry to hear that your order was returned to us by FedEx. As we mentioned to you in our email, your initial email went to our spam box which is not checked as often as our inbox. We have dispatched your order again to you as for some strange reason FedEx never attempted to deliver this to you in the first place.
Our apologies for the inconvenience.
Kind regards
Barry's

Rated 5 out of 5 stars

My first order for my grandson

My first order for my grandson, a Tin that looks like an Oreo biscuit.
This item is hard to buy, so ordered it, it was easy to order, low price & high quality & very well packaged along with a fast delivery, earlier than expected. I expected it to be empty, but it wasn't it was full with sealed biscuits - bonus.

October 7, 2025
Unprompted review
Rated 4 out of 5 stars

No support or contact number - Item has not arrived

Item has not arrived and I have contacted them about it. They take about 3 days to email back so will initiate a charge back as my parcel is stuck somewhere and they’re not helping

Edit - I have now received a refund but communication needs to be better.

October 3, 2025
Unprompted review
Cut Price Barry's logo

Reply from Cut Price Barry's

Hi,
Thank you for leaving us a review.
As we stated in our email to you, FedEx has delivered this to a local pickup point and are now carrying out searches to locate the parcel. As soon as we hear back we will inform you. Rest assured, if the searches are unsuccessful a full refund will be issued.
Kind regards
Barry's

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Rated 5 out of 5 stars

My review

Always been helpful and welcoming always had plenty of stock in store (im a regular shopper too from bradford) #barrys100 Michaela-Louise Watson

September 11, 2025
Unprompted review
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Rated 1 out of 5 stars

I cannot order anything because my…

I cannot order anything because my address is not included in any delivery zone. It in North West England and should certainly be on Zone 1. Cannot get a sensible reply from their customer relations. Have now given up as a hopeless cause and will go to Approved Food in future.

August 31, 2025
Unprompted review
Cut Price Barry's logo

Reply from Cut Price Barry's

Hi,
We have delivered to you in your previous orders and we continue to deliver to your area to many other customers. We have not received any communication from you either as we normally respond within 24 hours.
Kind regards
Barry's

Rated 2 out of 5 stars

No customer service

Majority of the food I ordered is ok. However, I ordered some almond flour. They sent rice flour. I sent them 2 emails asking them to rectify this, they ignored me. What is wrong with these companies that take your money and have 0 customer service. Well, they lost a customer.

July 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Ordered 30 boxes of vapes for my…

Ordered 30 boxes of vapes for my partner and mum. Nowhere on the advert stated they was past the expiration date. Out of the 30 boxes only 6 was in date. Iv messaged but not had a response so it’s money down the drain as can’t use them. Not happy at all

May 28, 2025
Unprompted review
Cut Price Barry's logo

Reply from Cut Price Barry's

Hi Amanda,
We are sorry to hear that you are not happy with your order.
As we mentioned to you in a number of our emails to you we would be more than happy to collect this from you for a full refund.
Barry

Rated 5 out of 5 stars

Great Customer Service

There was an initial problem with the order but customer support got back in touch very quickly and resolved the problem almost immediately.

May 23, 2025
Unprompted review

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