Sarah, our Customer Success Specialist, gives great hints and tips, but recognises the value in keeping sessions short (we're all busy!), focussing on priority areas one at a time. We had a great ap... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've always had a really positive experience working with CVL. Communication is great, the team come back with detailed information quickly and everyone is lovely to speak to. Sarah Atkinson deserv... See more
Company replied
Team Recruit have used CVLibrary for a number of years. This site has proved invaluable with regard to candidate placement & our contact Callie has been a huge help with all aspects of candidate se... See more
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We have been a CV Library customer for a couple of years now, accessing their CV database. The database is straightforward to use and fairly standard, however what makes CV Library stand out is their... See more
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Company details
About CV-Library
Written by the company
CV-Library is the UK’s top independent job board, delivering 3M+ monthly applications and ranked #1 for candidate quality. With 360,000 new CVs added monthly and powerful AI tools, we help businesses hire smarter and faster using flexible, cost-effective solutions.
We take pride in hosting 180,000 jobs across all sectors for the nation's job seekers, and supporting recruiters and employers with our quality services.
For recruiters: Whether hiring at scale or targeting niche roles, our flexible, cost-effective solutions deliver results. Through 800+ partner sites, including Google and LinkedIn, our network reaches millions across the entire country. Therefore, we can provide agencies and employers with powerful job exposure and tailored solutions for all recruitment needs.
Visit www.cv-library.co.uk/cvdatabase to learn more.
For candidates: If you're looking for a job, you can search over 180,000 jobs on our site from all sectors and apply for free by registering your CV.
Search jobs: https://www.cv-library.co.uk/search-jobs
Register CV: https://www.cv-library.co.uk/cgi-bin/create.cgi
Career Advice: https://www.cv-library.co.uk/career-advice/
We take pride in hosting 180,000 jobs across all sectors for the nation's job seekers, and supporting recruiters and employers with our quality services.
For recruiters: Whether hiring at scale or targeting niche roles, our flexible, cost-effective solutions deliver results. Through 800+ partner sites, including Google and LinkedIn, our network reaches millions across the entire country. Therefore, we can provide agencies and employers with powerful job exposure and tailored solutions for all recruitment needs.
Visit www.cv-library.co.uk/cvdatabase to learn more.
For candidates: If you're looking for a job, you can search over 180,000 jobs on our site from all sectors and apply for free by registering your CV.
Search jobs: https://www.cv-library.co.uk/search-jobs
Register CV: https://www.cv-library.co.uk/cgi-bin/create.cgi
Career Advice: https://www.cv-library.co.uk/career-advice/
Contact info
United Kingdom
- 01252 810995
- help@cv-library.co.uk
- www.cv-library.co.uk
4.8
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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CV Library
Recently began using CV Library, had a really informative training session with CJ - thank you!
May 21, 2026
Unprompted review
Reply from CV-Library
Hi Victoria,
Thank you for your lovely feedback! We’re glad to hear you found your training session with CJ informative. We really appreciate you taking the time to share your experience!
Kind Regards,
The CV-Library Team
Lot of issues since I opened…
I've had a lot of issues since I opened the account as a recruiter, however dealing with Sarah Bastin, it's now been resolved. She's incredibly professional and capable, managed my frustration well, solved the issues. So a big shout out to her. Thanks
May 21, 2026
Unprompted review
Reply from CV-Library
Hi Andrew,
Thank you for your feedback. We’re sorry to hear you experienced issues initially, but we’re really pleased Sarah was able to resolve everything for you. She’ll be very happy to hear your kind words. We appreciate you taking the time to share this.
Kind Regards,
The CV-Library Team
Client/Customer support
Sarah Bastin, our account manager is so knowledgeable and super helpful, she really couldn't do more to advise and help us to get the best out of our account. It is really appreciated.
May 21, 2026
Unprompted review
Reply from CV-Library
Thank you for your wonderful feedback! We’re delighted to hear Sarah has been so knowledgeable and helpful in supporting you to get the very best from your account. We’ll be sure to pass on your kind words.
Kind Regards,
The CV-Library Team
Olivia made everything very clear and…
Olivia made everything very clear and the whole experience fantastic
May 21, 2026
Unprompted review
Reply from CV-Library
Hi Will,
Thank you for your lovely feedback! We’re so pleased to hear Olivia made everything clear and provided such a fantastic experience. We truly appreciate your support!
Kind Regards,
The CV-Library Team
Clear concise and friendly interaction…
Clear concise and friendly interaction with Sarah from CV Library. She gave useful insight on how to use the site and followed up promptly with helpful tips and a tailored made search.
May 20, 2026
Unprompted review
Reply from CV-Library
Hi Everton,
Thank you for your wonderful feedback! We’re so pleased to hear that you had a clear, concise, and friendly experience with Sarah. We’ll be sure to pass along your kind comments on.
Kind Regards,
The CV-Library Team
CV Library Eplained
I had a very helpful Teams meeting today and really appreciated the support and guidance provided. The explanation of how to use the CV library was clear, detailed, and easy to follow, which made the whole process much easier to understand. The session was well organised, informative, and delivered in a very professional and friendly way. Thank you again for taking the time to explain everything so thoroughly.
May 20, 2026
Unprompted review
Reply from CV-Library
Hi Millie,
Thank you so much for your thoughtful feedback! We’re delighted to hear that you found the Teams meeting so helpful and informative. It’s great to know that the support and guidance provided made the CV Library process clearer and easier to understand.
Kind Regards,
The CV-Library Team
Top Class customer support
Great experience with my customer service rep Isaac!
Helped me create better job specs to generate more traction and saved me an awful lot of time!
May 19, 2026
Unprompted review
Reply from CV-Library
Hi Elyse,
Thank you for your fantastic feedback! We’re so pleased to hear that Isaac provided such a great experience and was able to help you create stronger job specs that generated more traction while saving you valuable time. We’ll be sure to share your kind comments with him.
Kind Regards,
The CV-Library Team
Sarah replied quickly & answered all my…
Sarah replied quickly & answered all my questions
May 19, 2026
Unprompted review
Reply from CV-Library
Hi Becky,
Thank you for your feedback! We’re delighted to hear that Sarah was quick to respond and able to answer all of your questions. We’ll make sure your kind words are passed on.
Kind Regards,
The CV-Library Team
Isaac was great help!
Isaac was great at helping me understand the ins and outs of CV Library to make the most use of it!
May 18, 2026
Unprompted review
Reply from CV-Library
Hi Harvey,
Thank you for your lovely feedback! We’re so pleased to hear that Isaac was able to help you get the most out of CV Library and guide you through everything clearly. We’ll be sure to pass your kind comments on to him.
Kind Regards,
The CV-Library Team
I paid £90 to post a job
I paid £90 to post a job. No invoice sent, no receipt, no login. They did not respond to emails or social media, nothing. When I phoned, the man could hardly speak English and was unhelpful. Do not use these people. I have asked for refund. If they dont I have to contact my credit card company
May 17, 2026
Unprompted review
Reply from CV-Library
We’re sorry to hear about your experience and sincerely apologise for the frustration caused. We understand that you have now spoken with a member of our team.
At the time, we were experiencing issues with our banking system which unfortunately affected some payment confirmations and account setup communications. We appreciate your patience while this was being resolved.
We regret that our service did not meet expectations on this occasion and apologise again for the inconvenience caused.
Top Marks for CV Library!
CV Library has always been so easy to deal with and such lovely helpful people. They've given me not only great service at a great price but also excellent advice and support. Personally, I would not consider using anyone else for recruitment.
May 18, 2026
Unprompted review
Reply from CV-Library
Hi CJ,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve consistently had such a positive experience with CV Library.
Kind Regards,
The CV-Library Team
Reply from CV-Library
Hi Caron-Maree,
Thank you so much for your kind words! We’re thrilled to hear Gemma made such a great impression. We’ll be sure to pass along your feedback to her.
Kind Regards,
The CV-Library Team
Terri was extremely helpful and…
Terri was extremely helpful and patient, Thank you
May 15, 2026
Unprompted review
Reply from CV-Library
Hi Bronwyn,
Thank you for your feedback.
We’re really pleased to hear Terri was so helpful and patient. We’ll be sure to pass your kind comments on to her.
Kind Regards,
The CV-Library Team
I knew a little about how to use CV…
I knew a little about how to use CV Library but Grace gave me some great pointers this morning, thanks
May 15, 2026
Unprompted review
Reply from CV-Library
Hi Mel,
Thank you for your feedback.
We’re glad to hear Grace was able to share some useful pointers and help you get more from CV-Library. We’ll make sure your kind comments are passed on to her.
Kind Regards,
The CV-Library Team
Excellent and helpful service from Isaac
Isaac was very knowledgeable and gave some great advice on how to maximize candidate CV sourcing. I would highly recommend.
May 14, 2026
Unprompted review
Reply from CV-Library
Hi Ben,
Thank you for your great feedback.
We’re glad to hear Isaac was able to share helpful advice and support you with sourcing candidates more effectively. We’ll be sure to pass your comments on to him.
Kind Regards,
The CV-Library Team
Terri Baker was absolutely amazing!
Terri Baker was absolutely amazing. It was informative and I feel so much more comfortable using CV Library. She is the perfect person to train/guide you on cv library!
May 13, 2026
Unprompted review
Reply from CV-Library
Hi Annique,
Thank you for your lovely feedback.
We’re so pleased to hear Terri provided such an informative session and helped you feel much more confident using CV-Library. We’ll be sure to pass your kind comments on to her.
Kind Regards,
The CV-Library Team
Excellent customer support!
Had some training for my new role in recruitment provided by Marina today. She was extremely helpful throughout the call and provided an excellent level of customer service ensuring that I was left feeling comfortable with operating the system and that I can always lean on her for support if it is ever needed.
May 13, 2026
Unprompted review
Reply from CV-Library
Hi Brad,
Thank you for your wonderful feedback.
We’re delighted to hear Marina provided such helpful training and made you feel confident using the system. It’s great to know you felt supported throughout, and we’ll be sure to pass your kind comments on to her.
Kind Regards,
The CV-Library Team
Marina Papachristou took the time to…
Marina Papachristou took the time to hear my struggles with CV library and assisted making it easy to take and as well as building searches with me to save and go off.
May 13, 2026
Unprompted review
Reply from CV-Library
Hi Matthew,
Thank you for your feedback.
We’re so pleased Marina was able to support you and help make CV-Library easier to use, including setting up and saving your searches. We’ll be sure to pass your kind comments on to her.
Kind Regards,
The CV-Library Team
Kaylin was super helpful
Kaylin was super helpful, I've been using CV library for 8 years and she showed me a few tips I never knew about!
Thanks again.
May 12, 2026
Unprompted review
Reply from CV-Library
Hi Harry,
Thank you for your kind feedback and for being with CV-Library for 8 years.
We’re so pleased Kaylin was able to help and share some useful tips. We’ll be sure to pass your comments on to her.
Kind Regards,
The CV-Library Team
Grace Simpson is excellent and has been…
Grace Simpson is excellent and has been a great help at all times
May 6, 2026
Unprompted review
Reply from CV-Library
Hi Ed,
Thank you for your feedback. We’re delighted to hear that Grace Simpson has been such a great help and provided excellent support throughout your experience. We'll be sure to pass on your kind words.
Kind Regards,
The CV-Library Team
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