I was dreaming of a good gravel bike! But the assortment has made me feel a kind of disappointment, because I don't really favor "Trek" brand. I evaluated characteristics, watched some reviews online... See more
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See what reviewers are saying
Jesper Delauran, Product Specialist, has been super helpful in answering some of our more complicated questions re CO2 pumps and their alternate use in our own products beyond bicykles. Thanks Lots,... See more
I have been buying pieces for my bikes for a while here, and I like the fact that they got variety, informs you on current stock, when to expect a piece, and also that they deliver your product the ne... See more
They have everything I need, many times cheaper than I would buy it in Biltema for instance. Also SHIMANO products. The next-day delivery and pick-up free-of-charge in one of the Design Cykler shops... See more
Company details
About Cykelpartner.dk
Written by the company
Vores målsætning er at blive din fortrukne webshop når du handler cykler, cykeltilbehør og udstyr - til markedets bedste priser ... - Læs mere
Populære kategorier
Contact info
Industrivej 9, Jebjerg, 7870, Roslev, Denmark
- 39403131
- info@cykelpartner.dk
- www.cykelpartner.dk
4.6
Excellent
55K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Late delivery, bad system
I made an order which should pick it up from the store. I got an email that it will be in the store between 3 to 5 days. I went all the way to the store after 6 days and my order was not there. After 30 min waiting in the shop, they said we are sorry maybe we have problem with the system. They asked if i want refund or to send me the order again, i said sent the order again to my address because I don't want to go to the store again to pick it up, then they said i have to pay for sending which make no sense. At the end they send the order to local shop so I have to bring it from there. All these took almost 2 weeks.
December 20, 2022
Reply from Cykelpartner.dk
Hello Anas
I can't see that there should have been any complications with the order.
I can see the order was picked up 3 days after we sent it from here.
After all, I hope you are happy with your received order.
Have a great day.
Greetings from Mathias
Cykelpartner.dk
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Reply from Cykelpartner.dk
Hej Per
Hvor er det bare dejligt at høre.
Det vigtigste for os er at vores kunder er tilfredse.
Mange tak for den tid du tog dig til at anmelde os.
Rigtig god dag.
Hilsen Mathias
Cykelpartner.dk
Super levering
December 11, 2022
Reply from Cykelpartner.dk
Hej Charlotte
Tak for de 5 stjerner!
Vi forsøger på bedste vis at være lige præcis som vi lover og gerne vil være.
Rigtig god dag.
Hilsen Mathias
Cykelpartner.dk
Bike lights not working
Hi, I have now bought 4 lights for my bike.
The first 2 my husband bought and one didn’t work. Then I bought 2 again and the same has happened!
I’m really annoyed by this, only half the lights I have bought are working.
Can I have my money back please?
November 22, 2022
Reply from Cykelpartner.dk
Hi Kelly
Thank you for your review.
We are very sorry to hear that.
I have sent you an email so we can find a solution.
Have a great day.
Greetings from Mathias
Cykelpartner.dk
Reply from Cykelpartner.dk
Hi Tristan
Thank you for your review.
We are happy to hear, that you had a great experience with us, and we appreciate, that you took the time to review us.
Have a great day.
Greetings from Mathias
Cykelpartner.dk
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Reply from Cykelpartner.dk
Hej Franz
Hvor er det bare dejligt at høre.
Det vigtigste for os er at vores kunder er tilfredse.
Mange tak for den tid du tog dig til at anmelde os.
Rigtig god dag.
Hilsen Mathias
Cykelpartner.dk
Lightning fast!
Super nice and smooth experience. Smooth order process and handling and quick delivery. Thanks!
October 26, 2022
Reply from Cykelpartner.dk
Hi Raul
Thank you for your review.
We are happy to hear, that you had a great experience with us, and we appreciate, that you took the time to review us.
Have a great day.
Greetings from Mia
Cykelpartner.dk
Reply from Cykelpartner.dk
Hej Simon
Tusind tak for den flotte anmeldelse af os.
Det betyder meget for os at høre om din tilfredshed, vi arbejder hver dag på at forbedre os, og det er glædeligt, når det lykkedes.
Du må have en rigtig god dag.
Hilsen Trine
Cykelpartner.dk
Reply from Cykelpartner.dk
Hej Kivanc
Thank you for your review.
We are happy to hear, that you had a great experience with us, and we appreciate, that you took the time to review us.
Have a great day.
Greetings from Trine
Cykelpartner.dk
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Great service and value for money
I got my products super fast and at a very competitive price ! Well done !
October 4, 2022
Reply from Cykelpartner.dk
Hello Pablo
Thank you for your review.
We are happy to hear, that you had a great experience with us, and we appreciate, that you took the time to review us.
Have a great day.
Greetings from Mia
Cykelpartner.dk
Reply from Cykelpartner.dk
Hi Rommel
Thank you for your review.
We are happy to hear, that you had a great experience with us, and we appreciate, that you took the time to review us.
Have a great day.
Greetings from Trine
Cykelpartner.dk
Reply from Cykelpartner.dk
Hi Gergo
Thank you for your review.
We are happy to hear, that you had a great experience with us, and we appreciate, that you took the time to review us.
Have a great day.
Greetings from Trine
Cykelpartner.dk
Very quick and affordable service
September 14, 2022
Reply from Cykelpartner.dk
Hi Maciej
Thank you for your review.
We are happy to hear, that you had a great experience with us, and we appreciate, that you took the time to review us.
Have a great day.
Greetings from Trine
Cykelpartner.dk
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Got all items happy about it.
Got all items happy about it.
Just you chosing bad partners. Delivery to home very very bad. Ordrenummer: 248249278
August 31, 2022
Reply from Cykelpartner.dk
Hi Linas
Thank you for your review.
We are happy to hear, that you had a great experience with us despite the bad delivery, and we appreciate, that you took the time to review us.
Have a great day.
Greetings from Trine
Cykelpartner.dk
Super service og platform.
September 5, 2022
Reply from Cykelpartner.dk
Hej Peter
Mange tak for alt rosen.
Det betyder meget for os at høre, at du har været glad for at handle med os. Vi sætter pris på, at du har delt din gode oplevelse med os.
Du må have kanon dag.
Hilsen Trine
Cykelpartner.dk
Reply from Cykelpartner.dk
Hi Nicodemus
Sorry for the inconvenience!
Please sent us an e-mail by info@cykelpartner.dk and we'll take of your case right away.
Have a lovely day.
Greetings Trine
Cykelpartner.dk
God og hurtig ekspedition
September 3, 2022
Reply from Cykelpartner.dk
Hej Henry
Mange tak for den flotte beskrivelse af os.
Vi sætter stor pris på at høre om din gode oplevelse med at shoppe på vores side. Så på vegne af hele teamet er vi meget glade for de rosende ord.
Du ønskes en fantastisk dag.
Hilsen Trine
Cykelpartner.dk
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Hurtig at bestille og god levering
August 22, 2022
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