Dacombes Of Wimborne Reviews 

1,836
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely knowledgeable, polite, and always ready to help with product selections in the showroom. Many people warmly praise the helpful advice received before purchasing, noting that the team consistently goes the extra mile to ensure complete satisfaction. Some people also felt that the delivery and installation services were exceptionally prompt, professional, and left the work areas completely tidy. Consumers truly appreciate the efficient scheduling, careful handling of heavy goods, and how old appliances are conveniently removed without any hassle. Buyers repeatedly emphasize that dealing with such a reliable local business makes future appliance upgrades an easy choice.

What people talk about most

Staff

Consumers find staff to be positive, knowledgeable, and helpful both in the showroom and during delivery.... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful and knowledgeable... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting prompt and efficient service.... See more

Product

Reviewers mention positive feedback about product quality, expressing delight with appliances like washing... See more

Customer service

Clients share positive opinions on customer service, highlighting an excellent experience from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dacombes of Wimborne are a true old fashioned store in customer care, but state of the art in products. It’s our second purchase from Dacombes and it certainly will not be the last as they deliver... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,836)

254 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service for my elderly…

Great customer service for my elderly mother. She asked if they would clean behind the old washing machine after pulling it out, before fitting the new one. The young gentleman was more than happy to oblige. The machine was fitted with ease and the staff were very respectful whilst in the home. Great service!

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all round service.

Mark was very good in helping us choose the right TV, he went through the different models in our price range and explained things in an understanding manner.
The chap who set up the TV was very pleasant and helpful and explained the fundamentals very well.
We would certainly recommend Dacombes to anyone looking for first rate service in a pleasant environment.

June 13, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The delivery went without a hitch, the two delivery guys were on time and very efficient and friendly. We were Holman customers until the two companies merged and it looks like the excellence will continue.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Firstly, the shop staff (Jakub and ?) were very helpful in ensuring our replacement induction hob would match the dimensions of our existing, (no longer made) hob.
The delivery men (Ed and Kieran) then took time over modications to accommodate a different power connection on the new hob.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Explaining everything clearly. Patient and friendly. Very good, quick and efficient service. Nothing was too much trouble. Thank you

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

So much nicer than buying online

The shop has an extensive range of equipment on display. The staff are knowledgeable and couldn't be more helpful. No query was too small to respond to. A thoroughly pleasant experience and I wouldn't hesitate to use Dacombes for future purchases.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Daccombes were brilliant

Daccombes were brilliant. Ordering online was easy.
The guys called 10 minutes before to check it was OK to come. The 2 gentlemen that came were fantastic. Made sure my washing machine was working with no leaks etc.
what a difference by using a local family business. Will always use Daccombes in the future. Thank you.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Dacombes of Wimborne have just installed a media wall…

Dacombes of Wimborne have just installed a media wall which included a new 65 inch TV and an electric log effect fire, also concealed strip lighting. They were led by Chris, and the result has been WOW from start to finish. The design incorporated everything we wanted. The quality of workmanship is outstanding and the team themselves are a pleasure to have working in your apartment. The job only took three days and on two of those days we had five people working here but when they left the apartment was immaculate, as if no-one had been here. We were expecting the finished job to be good having read previous reviews but they exceeded our expectations. FANTASTIC

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

As an ex Holmans customer I’m delighted with Dacombes

As an ex Holmans customer , this was my first experience of Dacombes .

It was everything I hoped for .
I thought I had an issue with my Panasonic 4K player .
The young man who dealt with me on Friday was excellent , and Ben who I saw today and who I already knew from Holmans were both as you would expect .
Polite , knowledgeable , courteous and friendly .
It would appear the issue is with my 4K disc .

It was a pleasure dealing with the staff at Dacombes .

Mr Lyons

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Everything went smoothly from ordering over the phone to the delivery and fitting of the appliance and removal of the old one. Staff were very pleasant and informative every step of the way.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Personal and efficient service

Extremely helpful member of staff, Mark, on advice and purchasing of built in microwave. Prompt and organised delivery and installation by two very helpful members of staff. Always a pleasure to shop with them.

June 1, 2026
Unprompted review

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