Dacombes Of Wimborne Reviews 

1,837
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely knowledgeable, polite, and always ready to help with product selections in the showroom. Many people warmly praise the helpful advice received before purchasing, noting that the team consistently goes the extra mile to ensure complete satisfaction. Some people also felt that the delivery and installation services were exceptionally prompt, professional, and left the work areas completely tidy. Consumers truly appreciate the efficient scheduling, careful handling of heavy goods, and how old appliances are conveniently removed without any hassle. Buyers repeatedly emphasize that dealing with such a reliable local business makes future appliance upgrades an easy choice.

What people talk about most

Staff

Consumers find staff to be positive, knowledgeable, and helpful both in the showroom and during delivery.... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful and knowledgeable... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting prompt and efficient service.... See more

Product

Reviewers mention positive feedback about product quality, expressing delight with appliances like washing... See more

Customer service

Clients share positive opinions on customer service, highlighting an excellent experience from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dacombes of Wimborne are a true old fashioned store in customer care, but state of the art in products. It’s our second purchase from Dacombes and it certainly will not be the last as they deliver... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,837)

254 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

The people in the shop were so helpful and arranged a prompt service, next morning a phone call to say delivery was 15 minutes away then Joe turned up and what excellent service from him and very helpful

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

All the staff have been extremely helpful from in store to the delivery men. Everything has gone smoothly and my appliance was installed, checked it worked and the old one taken away. An excellent service

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Rescued by Dacombes . . Thanks Team

Paul in sales and Ed the brilliant fitter saved the day (my 26 year old Neff hob having been damaged)
They sourced from stock a replacement Neff hob and fitted it in less than 48 hours.
All clean and tidy and it works a treat. Superb service all round . . Thanks a lot.
G
Neff N30

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great personal service

Great experience as soon as I went into Dacombes , met with friendly smile and was given lots of help deciding which tv was right for my needs by Ben.
Delivered on time and set up by Ed who was very thorough and extremely knowledgable , on the whole a very pleasing experience , good reason to buy from local retailers .

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Best shopping experience ever

The shop service was great. The sales people were knowledgeable, polite, and very understanding, the delivery and installation team was the best we have ever experienced.
100 % right down the line
John and Anne Welton

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Happy and Impressed

We're delighted with our new Miele integral dishwasher and the efficiency of Dacombes. It was fitted within 5 days of ordering. The fitters were very polite, friendly and professional and made a quality job of installation.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Buying a new TV.

When we came to the shop about a problem with our TV Mark was very helpful & helped us choose a new one.

It was delivered today & set up by a very pleasant young man,who was very helpful explaining everything to us.

We always go to Dacombes of Wimborne when we need a new appliance rather than a national retailer.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work from the Dacombes team

We had an emergency need of a new fridge freezer when ours suddenly started malfunctioning and all our frozen food was starting to defrost. A quick call to Dacombes confirmed that they had items available and by lunchtime I was in store choosing a new fridge freezer. It was delivered the next day by two very helpful and friendly chaps Ed and Joe who set up the new one and took away the old one . Overall a great service!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful and informative member of staff…

Helpful and informative member of staff in store. Delivery guys were friendly, considerate and efficient. The fridge freezer couldn’t be unpacked for a couple of weeks due to kitchen installation but I was assured this wasn’t a problem. It was, in fact, in perfect condition and is up and running. Many thanks.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service throughout…

Exceptional service throughout purchasing and installation process. Knowledgeable, friendly and respectful staff who ensured we fully understood the product. Installation team provided excellent, efficient, serviceband we highly recommend using Dacombes of Wimborne

May 8, 2026
Unprompted review

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