Dacombes Of Wimborne Reviews 

1,837
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 261 reviews, reviewers overwhelmingly had a truly great experience with this local company. Customers frequently mention that the store staff are extremely helpful, polite, and consistently provide expert advice during visits. Many buyers note that shopping here is a very pleasant and relaxed process without feeling any pressure. Consumers are also very pleased with the fast delivery and professional installation services provided by the expert team. People truly appreciate the careful handling of new appliances and how exceptionally clean and tidy the work areas are left. Buyers highlight that this business offers great communication and dependable scheduling throughout the entire process.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable. Reviewers consistently... See more

Service

Customers report great satisfaction and delight with the service provided from start to finish. Reviewers... See more

Delivery service

People report positive experiences with delivery_service, noting that everything arrives promptly and as... See more

Product

Customers consistently note positive experiences with product, highlighting state-of-the-art household... See more

Customer service

Reviewers highlight positive aspects of customer service from start to finish. Consumers consistently praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dacombes of Wimborne are a true old fashioned store in customer care, but state of the art in products. It’s our second purchase from Dacombes and it certainly will not be the last as they deliver... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,837)

255 reviews in the last 12 months

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Rated 5 out of 5 stars

It doesn't get better than this

The perfect end to the Christmas holiday is not the death of your 11 year old dishwasher! With more entertaining to come. Dacombes featured the Which top scoring Bosch dishwasher at the market price and it was in stock. Two days later it was installed and the deceased was removed.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth process …

My delivery was smooth and professional. The removal of old machine and fitting of new appliance was carefully managed. Ed and Joe were polite and respected my property. I would recommend using this company to friends and family. Thank you

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish.

Great service from start to finish.
We bought a replacement Bosch washing machine with delivery, installation and recycling of our old machine. The price of the machine and the additional services were very competitive. They delivered the machine and did the installation, including stacking, on time and in less than an hour on the day. Their team was excellent. Great service at a low price !

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Arrived on time. Handled cooker with care as quite a tight route to the kitchen. Very pleasant and helpful. Also sorted out our TV which had had a 'funny turn ' on the programming/computer part. Very knowledgeable delivery team. We were very impressed. Brilliant service will always buy from them.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Helpful information given initially from shop sales team.
The installation of the appliance went without a hitch
and the engineers were courteous and professional

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Can fully recommend

My first experience of using this company. Both sales and delivery/instalation staff were knowledgeable and customer friendly. Will use again when required.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

From initial contact to delivery and installation I had five star treatment

From my first phone call explaining that my 104 year old mum needed a new slimline integrated dishwasher i experienced professional and helpful advice. The small delay in getting the new dishwasher fitted was totally acceptable. The two young employees (Ed and Joe i believe) were polite, friendly and extremely helpful. They removed the old machine and very quickly assembled the new machine and put on the integrated door. They tested the machine and ran through the instructions with me before leaving. Very efficient and delightful young men.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

New Larder Fridge

Our old fridge needed replacement - Dacombes provided us with exactly the larder fridge that we needed at a competitive price
New unit was delivered as stated, unpacked and our old fridge taken away.
Great to have such a good supplier with parking only two minutes drive away

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service …

Having been customers of Dacombes before we decided to choose our new washing machine with them too ; as we knew we were delighted with their customer service and prompt delivery installation.
Again we were not disappointed.
The two men who arrived today to take away and plumb in our new machine were very cheerful , knowledgeable and respectful of our property. ( especially as they had to adapt for an unforeseen, minor installation problem ) .

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

Very knowledgable team.

Very knowledgable team.
Efficient company, who do what they say. Honest prices, installation and removel service which is very reasonable.
There is no reason to not shop with this company. Wouldnt go anywhere else.

December 27, 2025
Unprompted review
Rated 5 out of 5 stars

On time

On time, clean, tidy and very friendly. Would recommend to anyone.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Would thoroughly recommend

We ordered a smart tv online, got a phonecall 30 minutes later to arrange delivery. It arrived, all set up and the old one and packaging taken away.
The chap was so polite, efficient and helpful with showing us how to use it.
Would thoroughly recommend

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Bosch Washer Dryer

We are very happy with the washer dryer we bought from Dacombes. Excellent service from purchase to delivery. Professional experienced staff who do a thorough job

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great

All very straightforward from start to finish and the delivery men were very helpful and friendly.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service and great to be able to talk directly to the shop rather than getting stuck in automated call centre hell! I called to check delivery date before ordering and they were able to deliver the product I needed really quickly. Delivery drivers were also great too.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient

Efficient, quick, friendly, good value. It would be impossible to get better service anywhere. Thankyou very much

December 15, 2025
Unprompted review

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