Dacombes Of Wimborne Reviews 

1,837
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 261 reviews, reviewers overwhelmingly had a truly great experience with this local company. Customers frequently mention that the store staff are extremely helpful, polite, and consistently provide expert advice during visits. Many buyers note that shopping here is a very pleasant and relaxed process without feeling any pressure. Consumers are also very pleased with the fast delivery and professional installation services provided by the expert team. People truly appreciate the careful handling of new appliances and how exceptionally clean and tidy the work areas are left. Buyers highlight that this business offers great communication and dependable scheduling throughout the entire process.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable. Reviewers consistently... See more

Service

Customers report great satisfaction and delight with the service provided from start to finish. Reviewers... See more

Delivery service

People report positive experiences with delivery_service, noting that everything arrives promptly and as... See more

Product

Customers consistently note positive experiences with product, highlighting state-of-the-art household... See more

Customer service

Reviewers highlight positive aspects of customer service from start to finish. Consumers consistently praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dacombes of Wimborne are a true old fashioned store in customer care, but state of the art in products. It’s our second purchase from Dacombes and it certainly will not be the last as they deliver... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more


Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Audio Store
  5. TV store
  6. Washer and Dryer Store

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,837)

255 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speed of service

Speed of service, one week from ordering to fitting.
Notification for fitter arrival time and efficiently of fitting dish washer. Very pleasant polite fitter who gave instructions for use

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS SERVICE THROUGHOUT.

Helpful and knowledgeable service at the store with the staff having a thorough knowledge of the product.
The fitting of the built in Dishwasher was carried out in an efficient and professional manner by two polite and helpful fitters who were a credit to the company,
Highly recommended company.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

On time delivery and installation, great staff

Easy ordering, on time delivery and installation.

Might sound strange (or maybe not) but so different from the impersonal high street/shopping center/online stores.

More like the service you get from a friendly village store - but with the stock, capability and competitive pricing!

This applied from ordering through to delivery and installation!

Basically why pay more for less elsewhere!
Highly recommended

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Joe and Kieran were very polite and efficient. They installed our new machine very quickly with minimal disruption. Over all we commend Joe and Kieran and Dacomes and if we need another appliance we will come back. Many thanks. Robert Vincent

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Better than John Lewis

Looking for a new cooker hood, we went first to John Lewis at Home in Poole and were disappointed to find not a singe cooker hood on display in their large kitchen appliance department. So we went to Dacombes in Wimborne, where we found two models of cooker hood on display and helpful sales staff. We chose one and it was delivered and fitted 8 days later by two very polite and helpful Dacombes fitters.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

New TV Installation

Brilliant customer service from start to finish. Ordered TV on phone. Delivered & fixed up today with all streaming services.
Kindly carried my old phone & table to garage.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with washing machine

Needed a new machine & went to dacombes spoke to a very nice man called paul he was so helpful & showed me the best machine for my needs
He was so knowledgeable & answered all my questions he even managed to arrange to have my machine delivered before the original date
The washing machine delivery men were very helpful polite & efficient I would definitely use dacombes again & would happily recommend them to anyone

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

The title says it all. Exceptionally good communication and our dishwasher was fitted by an exceptionally good fitter who was extremely pleasant and helpful. And the price was the same as most of the big online sellers. Dacombes will be our go to store when we need another appliance.

January 24, 2026
Unprompted review
Rated 4 out of 5 stars

When we visited the showroom we were…

When we visited the showroom we were attended to promptly and shown the items we were looking for, a washing machine. Our questions were answered professionally and after making a decision the paperwork was finished quickly with us leaving with the date of installation. We were phoned half an hour before 2 guys arrived during the alocated time. The job was done brilliantly with no mess and we are very satisfied with the whole experience

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Start to Finish

In store service very helpful and arranged delivery and removal of old appliance.
Delivery men called in advance to say on the way, quickly removed old oven and installed new, checked that it was working.
They even found time to advise me on the most suitable dishwasher that we will be purchasing in the near future. We will definitely purchase from Dacombes of Wimborne.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen White Goods

Great experience all round. Paul from the sales team was extremely knowledgeable on all products and Joe and Jakob who delivered my items, contacted me to say they were on their way and were careful and respectful of my property. At the time of placing my order I was unsure of the date I would need them, once they arrived Dacombes held them in their Store Room so they were ready for me when I needed them.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great

From the sales team to the delivery team everything went smoothly and successfully. Thank you!

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

We had to change our hob because my…

We had to change our hob because my wife had a pacemaker fitted.
The service we got from Dacombes was marvelous. They arranged to have the existing top enlarged to fit the new one.
Everything was done on schedule and with the highest quality of service. All the people who came were courteous and went above and beyond what was expected from them. I would certainly recommend them as a high quality company

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Both of your staff were polite and friendly but very friendly and efficient. Both had respect for my home, I did not ask them to remove their shoes however one removed them without being asked to do s

They were both professional as well polite and kind.
Both covered their feet with plastic covers the other removed his shoes. I thought that was kind and respectful. I didn’t ask them to do so.
I appreciated their respect for my home. I have always used Holmans for my electric products and I am looking forward to using Dacoms in the future.
Linda Woodman.

January 12, 2026
Unprompted review

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