Daisy Partner Business Reviews 261

From last week we have not internet services we was spoke with costumer service they told us sorry because of bank holiday they can't come till Tuesday then they told me ( Your repair visit is tomorrow between 8AM - 1PM ) but from 7:30 till now 1:17 pm nobody come to fixed our problems . Please don't trust daisy they never not helping they are full rubbish services don't sign with them . They doesn't care about our buisness we lost all costumers and orders from last week they not helping just they send you bill statement ( please don't reply same old story our going to helping you that's lie ) nobody helping they told me they out side and they fixing they lie from 7:30 am I am front my business nobody come

Cancelled our business account with required full notice. On the date of closure - 20th of the month - previous bill covered until 31st of month. Receive a bill which I cannot access, so have to contact Daisy. Then discover it covers the the whole of the following month. Queried and was told I would get a refund in the middle of the following month, which will be 25 days after the closure. What a rip off as I doubt our small business will get the benefit of the interest for the 25 days Daisy will hold it. When questioned why the automatic bill was sent bearing in mind the account has closed and the required notice was given I was told it was automatically generated, which makes no sense as Daisy has already had the funds to cover the period of closure and a whole month to stop the automatic direct debit.

Very helpful when trying to close the account due to business struggles.

Thank you Alex. Service beyond the call of duty. Working the weekend. Again thank you
Steve Richards

Spoke to Jade Gilbert at customer service and she was super helpful and quick to resolve my queries as she has done every time she handles the cases.

I received excellent service today from Emma Whitehead. She was incredibly helpful, efficient, and made the whole process smooth and straightforward. Her professionalism and friendly approach were very much appreciated. Thank you, Emma, for the outstanding support.

Spoke with Jade Gilbert, this morning with a invoice charge query - Jade took the query onboard and called me back within the hour with the answer which all made sense and was correct. Thanks Jade for sorting so quickly. Much appreciated. 

I read all the positive reviews for Daisy with disbelief. My experience with this company was dire. Switching to them was a nightmare which took weeks and many abortive visits. The price increased rapidly ending up nearly double the original quote. On attempting to cancel the service when the business ceased to operate (we were out of contract), it took many phone calls and texts and then the invoices just kept coming. The whole experience is still not over and I feel that I am am going to be dealing with it for sometime to come.

I HAD OCCASION TO CALL CUSTOMER SERVICE THIS MORNING,29/9/25 REGARDING A DISCONNECTION.I WAS DEALT WITH BY DIANE.SHE WAS VERY HELPFUL,THOROUGH AND POLITE.SHE DEALT WITH THE MATTER IN A VERY PROFESSIONAL MANNER.AT THE END OF THE INTERACTION SHE PROMISED AN E MAIL TO SUMMERISE WHAT HAD BEEN SAID AND PROMISED.A SHORT TIME LATER THE E MAIL ARRIVED.COULDNT ASK FOR ANY BETTER SERVICE.WELL DONE.

MUDASS WAS KNOWLEDGEABLE, VERY HELPFUL AND SORTED ALL MY ISSSUES.

A BIG THANK YOU

My problem was sorted within minutes, and agent was very efficient and polite.

Good customer service and followed up thoroughly on my request.

Ismaeel Mahmood was as always great to talk to. Very helpful and fantastic at getting a swift solution when ever I ring up.

Really excellent service support. Quick response and questions dealt with professionally and to a high standard

I am providing this review because the gentleman I spoke to was polite, personable and efficient.

Really helpful

HE WAS PELITE & WELL MANNERED & DID EVERYTHING TO SORT THE PROBLEM OUT

Used the call back service, expecting a long wait, but got called back within a few minutes. My query was handled quickly and efficiently by the customer service agent.