Dalston Mill Fabrics Reviews 

1,076
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 431 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide variety of beautiful, high-quality fabrics available, noting that the materials always match their online descriptions perfectly. Consumers also deeply appreciate the affordable pricing structure, helpful staff support, and exceptionally prompt shipping service. Many people find it very easy to order matching threads and zippers for their various creative sewing projects. Though some customers experienced issues with delivery delays, occasional courier mishaps, or unexpected color differences in samples. A few people mentioned that dealing with damaged orders or slow responses during administrative mistakes caused temporary frustration.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the great selection of fabrics,... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful colors, detailed fabric... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt and efficient... See more

Order

Clients share deep satisfaction with their order experiences, highlighting how simple the website is to... See more

Price

Users describe positive interactions with price, frequently highlighting reasonable costs and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some vibrant orange cotton drill to make a suit, absolutely love it. Great colour, great fabric weight and all at a great price. Didn't even have to go hunting for cotton, this was done for me... See more

Rated 5 out of 5 stars

The quality and choice of fabrics is outstanding (making it VERY difficult to not go overboard, ha!) and the website easy to navigate. There are always special offers to be had, and the fabrics... See more

Rated 5 out of 5 stars

I have been using Dalston Mill fabrics for few years and loving them .Super informative and helpful data re the fabrics,weight, width, materials that the fabrics are made from and just love the variet... See more

Rated 5 out of 5 stars

Love,love this company. Everything I have bought from them has been fantastic. My last purchase was several metres of polycotton,some with a 3D effect. Lots of corduroy for the coming winter. Everyth... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,076)

426 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality fabrics, quick efficient delivery


I am so, so pleased with the quality of fabric, the speedy and efficient service and delivery (the delivery driver would not leave them on the doorstep, but wanted to hand the parcel to me incase it got damp or damaged)

I have finished making my FOUR pairs of summer trousers, even though In only planned to make one pair, your fabrics were irresistible! I will be purchasing from you again, and recommending you to friends and family.

Thank you so much - I am a very happy, satisfied and impressed customer

July 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect

I was sent the wrong colour by mistake and they were so kind and helpful and the problem was fixed so quicky! The fabric itself is very high quality

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Five star service

One of the companies I always recommend to my students. I recently bought some premium cotton jersey, excellent quality and will definitely be on my list to purchase again. Staff are friendly and quick to handle any queries. Five star service

August 6, 2026
Unprompted review
Rated 3 out of 5 stars

Using Evri is a mistake

Using Evri is a mistake - was over a week before it arrived after a false ‘unable to deliver’. Customer services were responsive and did get it sorted. Would be five stars without Evri

July 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Lovely fabric Great customer service

Lovely fabric Great customer service. I recently ordered some batik fabric from this company and it arrived in about 2 days. The quality is very good and I think even though it was just a no pick clearance offer they chose a colour pallet that matched the main material I ordered and was exactly to my taste , though it may just be chance.(TBH I was expecting to receive the less vibrant designs )

As for customer service the 10 percent code failed, but they sent me a new one. They even refunded me at no charge and allowed me to reorder with the reduction which worked.

I will definitely be ordering from here again.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Dalston Mills…

Brilliant service from Dalston Mills Fabric!
Their response time and customer care are absolutely fantastic — quick, friendly, and genuinely helpful. Christine is an absolute superstar who goes above and beyond to make sure everything is perfect. Highly recommend!

August 4, 2026
Unprompted review
Rated 1 out of 5 stars

Sadly like the fabric but ….

Sadly like the fabri, but less than happy that the site offers ‘10% off’ for first purchase. This just doesn’t work!

Don’t offer so you are not prepared to give.

August 2, 2026
Unprompted review
Dalston Mill Fabrics logo

Reply from Dalston Mill Fabrics

Hi Patricia, I am sorry you have difficulty with your order. Of course we back up our current 10% new customer promotion!

You need to sign up and you should get an automatic email with a code. It's possible the email got stuck in a spam filter or junk folder. If you don't have a code just drop us an email on info@dalstonmillfabrics.co.uk and we'll sort you out!

Even if you've already placed your order - just drop us a line.

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Rated 5 out of 5 stars

I’ve ordered fabric quite a few times…

I’ve ordered fabric quite a few times now from you and I’ve always been happy with it. The fabric is good quality and very reasonably priced. My favourite so far has been the beach huts cotton canvas. I’ve made so many things with it and had so many compliments from people when they see it
You also answer queries very promptly
Overall I would definitely recommend you to others
Thank you

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

I just love their fabrics and find it…

I just love their fabrics and find it hard to resist to buy more and more. Such a great variety and quality above all. Loads of useful informations re the weight of the fabric and the contents of the material which is very important to me.

July 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Value for money quality fabric

Have ordered several times over recent weeks. The fabric has always been of good quality and has arrived very promptly.
Colour-wise, the on-line photos are very accurate and match the fabric well.
Good value for money, an honest site to be recommended.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Best range of products at the best…

Best range of products at the best price. Good information on fabric weights and composition (though would be even better if you could filter for these). If you want specific natural fabrics like cotton satin or pure linen at a good price this is the place to come. Delivery fast and product (white linen) arrived as expected. Good that the package could fit through the letterbox.

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting!

Disgusting!

Ordered fabric that arrived damaged had to go back and fourth to get a refund absolutely disgusting. Would not recommend this company cheap tat

July 6, 2026
Unprompted review
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