DAMAC Properties 

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Rated 2 out of 5 stars

Not happy with the service at all. Prolonged process for maintenance and to be honest, the maintenance team is very incompetent with no experience to solve issues, took them more than 2 months to fix... See more

Rated 5 out of 5 stars

Nagham was incredibly professional, helpful and friendly. She took time to explain, and reassure me about the handover process and next steps. Because of her, the snagging process experience was bett... See more

Rated 5 out of 5 stars

Portofino BL 174, Lama Ramez, and Saddiya Qureshi performed an outstanding job with my snagging appointment and key handover. Thank you.

Rated 5 out of 5 stars

I would like to thanks Mr Rizwan sayed ali DLP engineer who came to me and find the solution and happy with is service provided without any hesitation Thanks to Abbas also for kind support

Company replied

Company details

  1. Real Estate Developer

Written by the company

DAMAC Properties is a property development company, based in Dubai, in the United Arab Emirates.


Contact info

Breach of guidelines

All reviews

(3,277)

600 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks to DLP TEAM Mr khaja arif from…

Thanks to DLP TEAM Mr khaja arif from Damac and Mr Yasir from CRC are very supportive and helpful to resolve issues and extend help in sorting out problems. Professional team members and happy to assist us.

January 26, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Aisha,

We appreciate you taking the time to share this. It’s great to know that our team helped create a smooth and positive experience.

Regards,
Team DAMAC

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Rated 5 out of 5 stars

Dlp engineer Rizwan and Munees

Dlp engineer Rizwan and Munees, Atik, Deepak did a good PPM

January 26, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Divya,

Thank you for the kind mention! We’re glad our team provided you with great service.

Regards,
Team DAMAC

Rated 5 out of 5 stars

C276 santorini lagoons

C276 santorini lagoons

Thank you mr stanley for a job well done

January 24, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello,

We’re thrilled to hear that Stanley made such a great impression. We truly appreciate your kind words.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Villa D111 Santorini

Villa D111 Santorini
Mr Stanley was helpful and took time to explain and show as the amenities

January 24, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Muhammad,

We’re delighted that everything was managed smoothly and promptly by Stanley. Thank you!

Regards,
Team DAMAC

Rated 5 out of 5 stars

Lama assisted me with my key handover…

Lama assisted me with my key handover appointment for the unit F744F and she was very helpful and patient. All my concerns were addressed and I really appreciate it

January 23, 2026
Unprompted review
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Reply from DAMAC Properties

Hello Elie,

It’s fantastic to hear that Lama made a positive impact on the experience. Thank you for sharing your review.

Regards,
Team DAMAC

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Rated 5 out of 5 stars

Greetings,

Greetings,
Mush appreciate and suppurt for working done
Especil thanks for
Blb engineer Rizwan

January 23, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Ramy,

Thank you for taking the time to share your appreciation for Rizwan. We’re pleased to hear you had a positive experience.

Regards,
Team DAMAC

Rated 5 out of 5 stars

It was a nice experience with Heba…

It was a nice experience with Heba shehata in customer service . She was cooperative and so helpful to us . She deserve to be thr ideal employee in CRM department. Many thanks to you .

January 23, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Karim,

We're delighted to hear about the excellent service provided by Heba. Your kind words mean a lot, and we’ll be sure to share your appreciation with her!

Regards,
Team DAMAC

Rated 5 out of 5 stars

Damac Santorini unit C296 Hanover…

Damac Santorini unit C296 Hanover meeting was managed properly

January 22, 2026
Unprompted review
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Reply from DAMAC Properties

Hello Sam,

We’re glad to know your handover went seamlessly. Your kind words are truly appreciated!

Regards,
Team DAMAC

Rated 5 out of 5 stars

Today is a lucky day cause I’ve the…

Today is a lucky day cause I’ve the keys for my new unit in Damac Lagoons Santorini. And I have been so warmly welcomed and served by Ms. Juliana. Best wishes.

January 22, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello,

Congratulations on your new home! We’re pleased to know that Juliana provided you with a warm and pleasant handover experience. Thank you for sharing your kind wishes.

Regards,
Team DAMAC

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Rated 5 out of 5 stars

Its good

Its good, the unit no xs792B was viewed with Juliana.

January 21, 2026
Unprompted review
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Reply from DAMAC Properties

Hi Girish,

Thank you for your positive review. We are delighted to hear that Juliana provided you with a pleasant experience.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Oxana was very friendly and helpful

Oxana was very friendly and helpful. Made the handover process smooth and easy.

January 21, 2026
Unprompted review
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Reply from DAMAC Properties

Hello Ronnie, 

Thank you for sharing such an uplifting review! Your kind words inspire us to keep delivering exceptional service, and we’ll be sure to pass along your praise.

Regards,
Team DAMAC

Rated 5 out of 5 stars

I had a great experience with The handover and snagging process

I had a great experience with The handover team which was really exceptional very attentive and cooperative with a sincere intention to support you and make your life smooth who were represented by Mrs Juliana osama who made the snagging and checking process seamless and efficient

January 20, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Peter,

We sincerely thank you for your kind words. We’re delighted to know that Juliana provided a seamless and stress-free experience throughout the entire process. Your appreciation is truly appreciated.

Regards,
Team DAMAC

Rated 1 out of 5 stars

i bought a offplan property with Damac…

Damac team connected with me and helped on resolving the below GV issue which i reported.

i bought a offplan property with Damac last year i was promised two complimentary golden visa which they revoked, they never informed to us on the revoking of the GVs and when we asked our client relationship manager they started ignoring our calls, mails and never responded, i raise a service request and after multiple followups they said it was management decision they are fooling people with false promises
i'm being a foreign investor need to walk in to damac office and they didnt even cared to solve this or provide proper reasoning we asked why was this revoked without informing all the investors the were completely mute no answer very bad

Following up on my Trustpilot review: Damac responded publicly stating that a team member would reach out to me. However, it has been over a week and I have yet to receive any contact. Is there a genuine effort being made to resolve this issue, or was that response simply for optics?

September 10, 2025
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Sachin,

Your experience is important to us, and we’re concerned to learn about this. The details have been noted and shared again with the concerned team for review. Please be assured that we will reach out to you promptly.

Regards,
Team DAMAC

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Rated 5 out of 5 stars

Very supportive and really happy with…

Very supportive and really happy with this appointment.it was done by Juliana

January 19, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Muhammad,

Thank you for sharing your experience. We’re thrilled to know you had such a positive experience.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Johan Uzcategui is the best person at…

Johan Uzcategui is the best person at Damac: a guarantee, both before and after the sale. He'll be able to assist you perfectly, from A to Z. I highly recommend him!

January 1, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Francesco,

We’re delighted to hear about your experience, and your appreciation will be shared with Johan as it encourages us to keep delivering top-notch service.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Villa D138

Villa D138
Mr Stanley was helpful and explained in details the process of the community. Thanks Stan

January 17, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Mohsen,

We’re delighted to know you had a wonderful experience with Stanley. Thank you for sharing your review!

Regards,
Team DAMAC

Rated 1 out of 5 stars

Beware…Poor Communication and Don’t refund your money

I put a deposit for EOI in early November and decided not to go ahead with it and requested a refund. After numerous attempts and poor communication I have not received my full refund yet. I am still waiting for 20k AED. No one responds to emails and you cannot get through anyone as it’s all AI generated. This has caused me stress and frustration. They are very helpful in taking my money but getting a refund is traumatic.

November 3, 2025
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Sunil,

We sincerely regret the inconvenience caused and are here to help you. We have noted down the details and escalated your concern internally. Rest assured, our team will look into it and connect with you promptly.

Regards,
Team DAMAC

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Rated 5 out of 5 stars

Xs702b camilia

Xs702b camilia
Mr Stanley, thankyou for your support

January 15, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Mehboob,

It’s fantastic to hear that Stanley made a positive impact on the experience. Thank you for sharing your review.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Thanks to the Management and DLP TEAM…

Thanks to the Management and DLP TEAM specially to Engineers Muneesh and Rinoos who have completed and the DLP Manager Rizwan who have supported to complete the work successfully. Thanks again

January 13, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello,

We’re glad you had a pleasant experience with our service. Your kind words about the team are truly appreciated!

Regards,
Team DAMAC

Rated 5 out of 5 stars

DLP Eng Rizwan Amarjeet and Munish were…

DLP Eng Rizwan Amarjeet and Munish were great. Very professional and did the job on time and quick.

January 13, 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Pulina,

We appreciate your kind words. It’s great to know the work was completed efficiently and to your satisfaction. Your appreciation will be shared with the team.

Regards,
Team DAMAC

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