Not happy with the service at all. Prolonged process for maintenance and to be honest, the maintenance team is very incompetent with no experience to solve issues, took them more than 2 months to fix... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nagham was incredibly professional, helpful and friendly. She took time to explain, and reassure me about the handover process and next steps. Because of her, the snagging process experience was bett... See more
Portofino BL 174, Lama Ramez, and Saddiya Qureshi performed an outstanding job with my snagging appointment and key handover. Thank you.
I would like to thanks Mr Rizwan sayed ali DLP engineer who came to me and find the solution and happy with is service provided without any hesitation Thanks to Abbas also for kind support
Company replied
Company details
Written by the company
DAMAC Properties is a property development company, based in Dubai, in the United Arab Emirates.
Contact info
Sheikh Zayed Road 1, Dubai, United States
- www.damacproperties.com
Breach of guidelines
Thanks to DLP TEAM Mr khaja arif from…
Thanks to DLP TEAM Mr khaja arif from Damac and Mr Yasir from CRC are very supportive and helpful to resolve issues and extend help in sorting out problems. Professional team members and happy to assist us.

Reply from DAMAC Properties
Dlp engineer Rizwan and Munees
Dlp engineer Rizwan and Munees, Atik, Deepak did a good PPM

Reply from DAMAC Properties
C276 santorini lagoons
C276 santorini lagoons
Thank you mr stanley for a job well done

Reply from DAMAC Properties
Villa D111 Santorini
Villa D111 Santorini
Mr Stanley was helpful and took time to explain and show as the amenities

Reply from DAMAC Properties
Lama assisted me with my key handover…
Lama assisted me with my key handover appointment for the unit F744F and she was very helpful and patient. All my concerns were addressed and I really appreciate it

Reply from DAMAC Properties
Greetings,
Greetings,
Mush appreciate and suppurt for working done
Especil thanks for
Blb engineer Rizwan

Reply from DAMAC Properties
It was a nice experience with Heba…
It was a nice experience with Heba shehata in customer service . She was cooperative and so helpful to us . She deserve to be thr ideal employee in CRM department. Many thanks to you .

Reply from DAMAC Properties
Damac Santorini unit C296 Hanover…
Damac Santorini unit C296 Hanover meeting was managed properly

Reply from DAMAC Properties
Today is a lucky day cause I’ve the…
Today is a lucky day cause I’ve the keys for my new unit in Damac Lagoons Santorini. And I have been so warmly welcomed and served by Ms. Juliana. Best wishes.

Reply from DAMAC Properties

Reply from DAMAC Properties
Oxana was very friendly and helpful
Oxana was very friendly and helpful. Made the handover process smooth and easy.

Reply from DAMAC Properties
I had a great experience with The handover and snagging process
I had a great experience with The handover team which was really exceptional very attentive and cooperative with a sincere intention to support you and make your life smooth who were represented by Mrs Juliana osama who made the snagging and checking process seamless and efficient

Reply from DAMAC Properties
i bought a offplan property with Damac…
Damac team connected with me and helped on resolving the below GV issue which i reported.
i bought a offplan property with Damac last year i was promised two complimentary golden visa which they revoked, they never informed to us on the revoking of the GVs and when we asked our client relationship manager they started ignoring our calls, mails and never responded, i raise a service request and after multiple followups they said it was management decision they are fooling people with false promises
i'm being a foreign investor need to walk in to damac office and they didnt even cared to solve this or provide proper reasoning we asked why was this revoked without informing all the investors the were completely mute no answer very bad
Following up on my Trustpilot review: Damac responded publicly stating that a team member would reach out to me. However, it has been over a week and I have yet to receive any contact. Is there a genuine effort being made to resolve this issue, or was that response simply for optics?

Reply from DAMAC Properties
Very supportive and really happy with…
Very supportive and really happy with this appointment.it was done by Juliana

Reply from DAMAC Properties
Johan Uzcategui is the best person at…
Johan Uzcategui is the best person at Damac: a guarantee, both before and after the sale. He'll be able to assist you perfectly, from A to Z. I highly recommend him!

Reply from DAMAC Properties
Villa D138
Villa D138
Mr Stanley was helpful and explained in details the process of the community. Thanks Stan

Reply from DAMAC Properties
Beware…Poor Communication and Don’t refund your money
I put a deposit for EOI in early November and decided not to go ahead with it and requested a refund. After numerous attempts and poor communication I have not received my full refund yet. I am still waiting for 20k AED. No one responds to emails and you cannot get through anyone as it’s all AI generated. This has caused me stress and frustration. They are very helpful in taking my money but getting a refund is traumatic.

Reply from DAMAC Properties
Xs702b camilia
Xs702b camilia
Mr Stanley, thankyou for your support

Reply from DAMAC Properties
Thanks to the Management and DLP TEAM…
Thanks to the Management and DLP TEAM specially to Engineers Muneesh and Rinoos who have completed and the DLP Manager Rizwan who have supported to complete the work successfully. Thanks again

Reply from DAMAC Properties
DLP Eng Rizwan Amarjeet and Munish were…
DLP Eng Rizwan Amarjeet and Munish were great. Very professional and did the job on time and quick.

Reply from DAMAC Properties
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.